Infrastructure Supervisor (Full Time)
Location: Palmer
Position - StatusINFRASTRUCTURE SUPERVISOR - RFT Who can apply? MEA Employees only
Posting Date July 22, 2026 11:00am
Closing Date July 27, 2026 11:00am
Department Infrastructure
Grade/Salary Grade 11: $101,961 Min DOE
Union Representation N/A
Hours of Work 8AM-5PM
Work Location Palmer, AK
PURPOSE This position ensures the Association achieves optimum use of systems and infrastructure, including networks, servers, desktop computers, mobile devices, phones, and other computing and communications-related resources, while maintaining a strong cybersecurity posture. This position participates in development of the Associations long-range plans, policies, and procedures in support of Information Technology goals and oversees the Infrastructure team, within the Information Technology Division, and provides program management and coordination for all Infrastructure projects.
ESSENTIAL FUNCTIONS OF THE POSITION 1. Set technical direction, identify, and prioritize projects, and manage tasks necessary for providing and maintaining secure and reliable computing and communications infrastructure in support of the Associations mission.
2. Supervise the Associations Infrastructure activities and team, with cybersecurity foremost in planning and implementation.
3. Supervise and develop staff by overseeing hiring, performance management, coaching, training, work assignments, and employee development in accordance with Association policies and procedures.
4. Develop and manage the Associations computing infrastructure, including servers, desktop computers, mobile devices, printers and related hardware, peripherals, operating systems, and other software.
5. Develop and manage the Associations local and wide area networks and communications links, including Association-owned, leased, and/or shared fiber optic, copper, microwave, RF, and cellular communications circuits and related firewalls, routers, switches, and other devices and software.
6. Develop and manage the Associations telephone systems, including POTS, VoIP, cellular, and other communication technologies.
7. Coordinates with cross-functional teams to support Operational Technology (OT) systems, including SCADA, power generation, and associated network and server infrastructure, ensuring alignment with cybersecurity and compliance requirements.
8. Supervise monitoring, maintenance, and optimization of all Infrastructure.
9. Supervise disaster recovery, and data backup to ensure the availability and reliability of the Associations cyber assets.
10. Review and assess Association Infrastructure needs and proactively research, select, plan, and implement appropriate, cost-effective solutions to meet needs.
11. Monitor available infrastructure capacities and identify capacity components for upgrading or replacement.
12. Stays informed of new or developing technologies and solutions and seeks creative solutions to meet changing Association requirements.
13. Works interdepartmentally in the design and implementation of automation and information technology.
14. Participates, in developing system standards, strategic goals, project management, process improvement, etc.
15. Promotes a safety culture in which safety is a value. This culture is based on joint and individual engagement, ownership, and accountability regarding job safety and responsibility to perform work safely and adhere to safe work practices.
16. Performs the essential functions of the position in a safe and efficient manner.
The above items are not intended to be all inclusive of the essential functions or requirements of this type of work as they are subject to change based on operating necessity. The employee will also perform other related business duties as assigned.
ESSENTIAL POSITION REQUIREMENTS Qualified candidates are required to have:
- A bachelors degree in computer science, information technology or related field or equivalent relevant experience.
- Seven (7) years of progressively responsible computer and communications infrastructure experience to include five (5) years managing infrastructure technologies.
Preference will be given to candidates who have:
- Experience managing infrastructure in an electric or other utility environment.
- Supervisory experience and developing and/or implementing budgets and/or work plans.
KNOWLEDGE, SKILLS AND ABILITIES Supports a culture of safety excellence through active involvement in safety improvement and promotes a sense of shared responsibility for safety.
Knowledge of federal copyright laws and licensing agreements as they pertain to the use of computer software.
Knowledge of the principles, theories, and methods of management as applied to Information, Network and Communications Systems, current developments, and trends within the technology field.
Knowledge of Association policies and procedures.
Knowledge of state/federal laws in relation to cybersecurity, information services and communications technology.
Knowledge of cybersecurity concerns and best practices, including working knowledge of NERC-CIP, NIST, PCI, HIPAA and related security guidelines.
Skill in managing multiple projects and multitasking.
Skill in leading a team to successful outcomes.
Skill in leading a multi-disciplinary team in implementing systems.
Ability to maintain confidentiality.
Ability to develop, implement, and manage policies.
Ability to foster teamwork, encourage growth, and develop employees.
Ability to communicate with diverse audiences.
Ability to facilitate cooperation between work groups and work functionally across all levels of the organization.
Ability to self-motivate improvement based on successes and failures.
Ability to effectively delegate and collaborate with others to accomplish assignments.
Ability to innovate, create agile solutions to assignments.
Ability to lead corrective actions and continuous improvement processes within area of responsibility.
Ability to drive problem-solving, decision-making and accountability within team.
Embrace and embody the Associations Core Values through decisions, actions, attitude, and behavior to directly contribute to the success of the organization.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position; this list is not inclusive of all the physical demands that may be required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Physical demand activity percentages:
- Major occurs 60% or more of work time.
- Moderate occurs between 20-60% of work time.
- Minor occurs less than 20% of work time.
Physical demand requirements:
- Ability to understand, read, and carry out written instructions.
- Ability to understand, read, and verify documents electronically, verbally, or hard copy.
- Major amount of sitting, ordinary communicating primarily in an office setting.
- Moderate amount of ordinary hearing primarily in an office setting.
- Minor amount of standing, walking, lifting, carrying, pushing, stair climbing, ladder climbing, balancing, kneeling, crouching, crawling, turning/twisting, bending at waist, handling of items, finger use, feeling/touching of items, eye/hand coordination, foot/hand/eye coordination, depth perception.
ENVIRONMENTAL CONDITIONS The work environment conditions described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
This position primarily works in an office setting.
EMPLOYMENT STATUS This position is classified as an exempt, non-represented position; and therefore is not eligible for overtime compensation. All Association employees are expected to work widely varying amounts of time outside the normal shifts to assist in power restoration or other needs of the Association.
Benefits Include - 401(k) matching 2%
- Medical, Dental, Vision insurance
- Life insurance 100% paid by MEA
- Long Term Disability 100% paid by MEA
- Employee assistance program
- Paid time off starts at 3.385 hrs/wk
- 11.5 paid holidays per year.
- Retirement Defined Benefit plan/Pension
