Summary

This vacancy is for a GS-2210-12, Information Technology Specialist located in the Department of Homeland Security, U.S. Coast Guard, NAVCEN WATERWAYS RISK ASSESSMENT AND SUPPORT DIVISION in ALEXANDRIA, Virginia.

Duties

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You will serve as an Information Technology Specialist and be responsible for managing IT and administrative functions including: processing, tracking, and fulfillment of divisional IT product support requests; SharePoint website management; digital cloud-based file organization and management of division Microsoft Teams or industry-standard IT infrastructure; digital file repository establishment, governance, and maintenance for CG NAVCEN waterway utilization studies; Contracting Officer Representative (COR) duties, and IT-related duties identified to fulfill mission execution within the division.

Being a Coast Guard civilian makes you a valuable member of the Coast Guard team. Typical work assignments include:

• Managing and processing IT product support request forms, ensuring that all requests are accurately documented, prioritized, and resolved in a timely manner.
• Maintaining a tracking system for all support requests and providing regular updates to customers on the status of their requests.
• Managing and overseeing governance for the division's internal digital infrastructure and electronic file organization.
• Serving as the COR for contracting responsibilities related to WRAS divisional efforts.

Requirements

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Conditions of employment

All qualification requirements must be met by the closing date of the announcement.

Do NOT include the following types of information in your resume:

• Social Security Number (SSN)
• Date of Birth (DOB)
• Photos of yourself (if included on your resume you will not be considered for this position)
• Personal information: such as age, gender, religious affiliation, etc.

Key Requirements:

• Must be a U.S. Citizen.
• Must be registered or exempt from the Selective Service. See www.sss.gov
• A one-year probationary period may be required.
• To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation. This position requires a NACI clearance.
• This is not a Bargaining Unit position.
• All Federal employees are required to have Federal salary payments made by direct deposit.

The Office of Personnel management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule, C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Qualifications

SPECIALIZED EXPERIENCE: To qualify at the GS-12 grade level, your resume must demonstrate at least one (1) full year of specialized experience equivalent to at least the GS-11 grade level in the federal or private sector. Specialized experience is experience that has equipped you with the ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. Examples of specialized experience include performing the following types of tasks on a regular basis.

NOTE: All experience statements (i.e., duties, specialized experience, or occupational assessment questionnaire) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position.

Specialized experience may include the following:

• Planning and executing complex IT support and digital infrastructure tasks.
• Developing innovative methods and procedures to meet evolving organizational needs.
• Providing expert guidance on IT and administrative issues such as SharePoint, digital file governance, and contracting oversight.
• Interpreting IT policies, standards, and guidelines.

NOTE: Education cannot be substituted for experience at this grade level.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This position does not have a positive education requirement.

Only experience and education obtained by the closing date of this announcement will be considered.

Student Loan - Selectee(s) for this position who are newly appointed to a permanent or term position may be eligible for student loan repayment up to $10,000 (pre-tax) for one calendar year. More than one loan may be repaid if the combined repayments do not exceed $10,000. Receipt of this incentive will require a three year service agreement.

Additional information

More than 1 selection may be made from this announcement if additional identical vacancies in the same title, series, grade, and unit occur within 45 days from the date the certificate was issued.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

DHS offers competitive salaries and an attractive benefits package, including health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.

Other benefits may include flexible work schedules; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any federal employee hired on or after November 5, 2016, who is a veteran with a service- connected disability rating of 30 percent or more.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.