State of Florida

INFORMATION TECHNOLOGY SERVICES MANAGER - 55000505

State of Florida$88K — $115K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of supervisory experience in IT
  • Strong background in budget management and preparation
  • Ability to formulate action plans and strategies
  • Knowledge of personnel procedures
  • Excellent verbal and written communication skills

Responsibilities

  • Supervise and motivate IT staff, ensuring effective communication and workload planning
  • Oversee IT operations, including networks, software, and security systems
  • Prepare and manage IT budget, monitoring expenditures and purchases
  • Coordinate access provisioning and maintain security records
  • Support emergency and disaster recovery plans as needed
  • Monitor compliance with service level agreements and improve customer service
  • Participate in statewide IT teams to share insights and support decision-making

Benefits

  • Health insurance with over 90% employer contribution
  • $25,000 life insurance policy fully covered by employer
  • Dental, vision, and supplemental insurance options
  • Comprehensive State of Florida retirement package
  • 10 paid holidays annually
  • Generous vacation and sick leave offerings
  • Career advancement opportunities available
  • Tuition waiver for public college courses
  • Access to a variety of training opportunities
  • Employee Assistance Program (EAP)
Full Job Description
Requisition No: 873226

Agency: Department of Transportation



Pay Plan: SES

Position Number: 55000505

Salary: $88,931.95 - $115,088.40

Posting Closing Date: 08/27/2026

Total Compensation Estimator Tool

STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION

JOB POSTING DESCRIPTION

Cost Center 502 / Office of Information Technology Service

OPEN COMPETITIVE

SELECTED EXEMPT SERVICE

FULL-TIME

CONTACT PERSON: Cassie Hyatt

CONTACT EMAIL ADDRESS: [email protected]

ANTICIPATED BI-WEEKLY HIRING SALARY: $4,024.07 ($104,625.82/ annually)

The Work You Will Do:

Information Technology Services Manager - District Five / Office of Information Technology

This position supervises staff, focusing on communication, motivation, training, evaluation, and workload planning, while having authority to make recommendations on hiring, promotions, transfers, disciplinary actions, and other personnel matters. The role oversees IT operations, including computer networks, software, telecommunications, and security systems, coordinating installations, modifications, and access provisioning. Responsibilities include budgeting, monitoring expenditures, managing projects, and maintaining records for security and compliance. The position supports emergency and disaster recovery plans, ensures timely resolution of service requests, maintains high customer service standards, and participates in statewide IT teams to share information, provide guidance, and advise users on changes to IT standards.

The Difference You Will Make:

Through cooperation, coordination and collaboration among the OneFDOT team, you will be contributing to a strong and empowering culture of TRREC: Trust, Relationships, Respect, Empowerment, and Communication.

How You Will Grow:

FDOT encourages our team members to grow through engagement, empowerment, training, and professional development. Through our agency's learning management system, you have access to hundreds of computer-based training and instructor-led courses.

Where You Will Work:

District Five

Office of Information Technology

719 S Woodland Blvd.

DeLand, FL 32720

Annual Salary Range:

$88,931.95 - $115,088.40

Your Specific Responsibilities:

Supervises employees spending the majority of the time communicating with, motivating, training, and evaluating employees, and planning and directing employees' work. Has the authority to effectively recommend the hiring, transferring, suspension, lay off, recall's, promotions, discharges, assignments, rewards, or disciplinary actions for subordinate employees. Plans and directs workloads, deadlines, work objectives and time utilization with subordinate staff. Provides direction and ensures that all subordinates receive training and instruction in methods and techniques necessary to safely perform their assigned tasks.

Oversees the support of computer networks, personal computers, associated equipment, software applications and phone communication systems (if applicable) in program area. Analyzes, approves and coordinates all activities involving the installation and modification of new and existing computer systems, including the moving of computer and phone equipment. Supports telecommunications ensuring that systems and services function properly for designated areas.

Prepares budget and monitors IT expenditures for designated areas. This includes preparation of budget issues, overseeing purchasing activities, monitoring funds and payments as necessary. Plans, organizes, manages and tracks projects. Updates and maintains the Office of Information Technology (OIT) Project and Task Tracker Site.

Oversee the provisioning of appropriate access to system resources, specialized security and applications for users as authorized. Maintains proper security related file records and documentation to preserve information such as computer security access records, following established security processes and Office of Information Technology Methods and Practices.

Supports emergency and disaster recovery plans for program area. This position may be in possession of an Emergency Purchasing Card and is authorized to make purchases during emergencies.

Monitors and ensures compliance with service level agreement. Works closely with appropriate management to maintain and improve communication and customer service. Ensure staff addresses Service Desk tickets in a timely manner to provide a high level of customer service.

Participates on statewide teams, both internal and external to the Office of Information Technology. Provide facts to facilitate the team's decision-making process and to achieve the team's goals. Shares information and receives feedback from other Office of Information Technology staff as appropriate.

Reviews all requests for Information Technology resources in program area. Advises user community of changes to Departmental standards for Information Technology.

The Successful Candidate will have the following required Knowledge, Skills, and Abilities:

Knowledge of:
  • Budget preparation and management.
  • Personnel procedures.


Ability to:
  • Develop a comprehensive work plan.
  • Formulate strategies and action plans to achieve results.
  • Plan and organize information technology activities.
  • Apply rules, regulations, policies and procedures.
  • Solve problems and make timely decisions.
  • Establish and maintain effective working relationships.
  • Manage information technology support operations and operating budgets.
  • Formulate strategies and action plans to achieve results.
  • Plan, organize, coordinate and supervise.
  • Communicate both verbally and in writing.
  • Apply applicable rules, regulations, policies, and procedures.
  • Solve problems and make timely decisions.
  • Lead and participate on teams.


The State's total compensation package for employees features a highly competitive set of employee benefits including:

  • Health insurance (over 90% employer paid)
  • $25,000 life insurance policy (100% employer paid)
  • Dental, vision and supplemental insurances
  • State of Florida retirement package
  • 10 paid holidays a year
  • Generous vacation and sick leave
  • Career advancement opportunities
  • Tuition waiver for public college courses
  • A variety of training opportunities
  • Employee Assistance Program (EAP)


For additional benefit information available to State of Florida employees, visit: https://www.mybenefits.myflorida.com/

SPECIAL REQUIREMENTS: You will be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS), unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.

Location:

About State of Florida

The State of Florida is a state located in the southeastern region of the United States. It is the third-most populous state and the 22nd largest by area. The state capital is Tallahassee and its largest city is Jacksonville. Florida is known for its warm climate, beautiful beaches, and tourist attractions such as Walt Disney World, Universal Studios, and the Kennedy Space Center. The state is also home to a number of universities and colleges, including the University of Florida, Florida State University, and the University of Miami.
Learn more about State of Florida

Similar Jobs

More Jobs at State of Florida

More Information Technology Jobs

Find similar INFORMATION TECHNOLOGY SERVICES MANAGER - 55000505 jobs: