AccorHotels

Information Technology (IT) Supervisor (Full Time)

AccorHotels • $88K *
Kamuela, HI 96743In-Person
Information Technology
Less than 5 years of experience
3 weeks ago
Job Overview by Ladders

Qualifications

  • Excellent organizational and communication skills
  • Strong problem-solving abilities
  • Team-oriented with a focus on collaboration
  • Self-motivated and able to work under pressure
  • Proficient with Cisco networking equipment and iOS commands
  • Knowledgeable in TCP/IP networks
  • Familiar with Ethernet cabling standards
  • Minimum of 1 year IT experience
  • Relevant diploma or degree in Information Technology preferred

Responsibilities

  • Provide IT support to hotel staff and guests
  • Ensure smooth operation of all IT hardware and software
  • Maintain an inventory of IT hardware and software
  • Monitor and ensure critical guest systems operate effectively
  • Establish and maintain user procedures and hardware training
  • Assist departments in computer setups and training
  • Implement and uphold system security procedures
  • Establish backup procedures to protect data
  • Professionally represent Fairmont hotels at all times
  • Troubleshoot IT equipment as needed
  • Complete additional tasks as assigned by IT Director

Benefits

  • Opportunity to work in a prestigious resort environment
  • Collaborative team atmosphere
  • Professional development support
  • Chance to interact with diverse guests and staff
  • Access to hotel and resort amenities
Full Job Description
Information Technology (IT) Supervisor

Be responsible for assisting the resort to maintain the integrity of all IT related systems and ensuring that all IT related hardware and software at the hotel are functioning properly.

What you will be doing:
  • Provide IT Support to Hotel staff and Guests
  • To ensure that all computer related software and hardware are working smoothly to support daily hotel operation.
  • Maintain inventory of all hardware and software.
  • Ensuring critical systems, specifically guest HSIA network, PMS, and POS working properly at all times
  • Establishing and maintaining user procedures and hardware familiarization
  • Assisting individual departments with setting up computer and training when needed
  • Establishing and maintaining system security procedures consistent with control requirements and corporate policy.
  • Establishing and maintaining backup procedures for all systems to ensure protection from loss of data and ensuring backups being carried out in accordance with corporate and local policies
  • Conducting self in a professional manner at all times to reflect the high standards of Fairmont Hotels & Resorts
  • Monitor and troubleshoot all the system from IT equipment (such as Servers, Network Switches, printer, etc.)
  • Performing any additional duties as assigned by the IT Director


Qualifications

Your experience and skills include:
  • Excellent organizational, follow-through and communication skills
  • Exceptional problem resolution abilities
  • Must be committed to team work and achieving team success
  • Enthusiastic, driven, self-motivated, ability to work under pressure
  • Understanding of Cisco Networking Equipment and familiar with iOS commands
  • Understanding of TCP/IP networks
  • Understanding of Ethernet cabling standards
  • Minimum 1 year of experience in IT
  • Diploma or Degree in information Technology or relevant certificates preferred


Additional Information

Hourly Rate: $42.54 USD

Must be available weekends.

Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.

About AccorHotels

AccorHotels is a multinational hospitality company that operates in 100 countries with over 4,800 hotels, resorts, and residences. The company was founded in 1967 and is headquartered in Issy-les-Moulineaux, France. AccorHotels operates under several brands, including Sofitel, Novotel, Mercure, and Ibis. The company's mission is to make every guest feel welcome and provide them with a unique experience. AccorHotels is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about AccorHotels
Size
214,000 employees
Industry
Hospitality & Recreation
Founded
1967
* Ladders Estimates

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