Citigroup, Inc

Information Security Senior Analyst

Citigroup, Inc • $96K — $144K *
Irving, TX 75061Hybrid
Information Technology
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 3+ years in IT, Cybersecurity, brand protection, or fraud prevention
  • Experience with email and threat analysis tools
  • Strong technical and analytical expertise
  • Familiarity with OSINT techniques
  • Excellent written and verbal communication skills

Responsibilities

  • Monitor and research cyber threats affecting Citi and its brand
  • Manage processes for incident tracking and resolution
  • Initiate takedown requests for phishing and brand impersonation cases
  • Analyze email threats and manage associated controls
  • Develop metrics and reports on brand protection activities
  • Liaise with internal stakeholders and external intelligence communities
  • Assess risk in business decisions to protect the firm's reputation

Benefits

  • Medical, dental & vision coverage
  • 401(k) plan
  • Life, accident, and disability insurance
  • Wellness programs
  • Paid time off including vacation and sick leave
  • Paid holidays
Full Job Description
Information Security Senior Analyst on Citi's Social Engineering Attack Response team supports Email Security and Brand Protection functions as an intermediate-level cyber analyst responsible for supporting efforts to prevent, monitor, and respond to social engineering threats. This role is pivotal in protecting the firm, its clients, and its assets from brand and email-related threats.

The Senior Analyst will provide operational support, intelligence gathering, analysis, report development, and project management for the firm's email security and brand protection functions. The position requires substantial collaboration with other members of the team and across various Cyber and Information Security teams to ensure that appropriate security solutions are enhanced, implemented, and triaged effectively.

Job Responsibilities:

Threat Monitoring & Research:
  • Actively monitor and research cyber threats, including phishing, that have a direct or indirect impact or threat on Citi, its workforce, or the Citi brand. Monitor a wide range of digital channels, including e-commerce platforms, social media, and app stores, for brand abuse.

Incident Management & Takedown:
  • Develop and manage processes to track identified incidents to resolution.
  • Initiate and manage takedown requests on various platforms for phishing sites and brand impersonation cases.

Analysis, Reporting & Metrics:
  • Analyze email threats and manage associated controls.
  • Identify automation opportunities for repetitive triage, enrichment, and documentation tasks. Use approved AI/LLM tools to assist with alert summarization, IOC extraction, and case narrative drafting while critically validating all outputs for accuracy, bias, and trustworthiness prior to operational use.
  • Develop and manage weekly, monthly, quarterly, and annual metrics and reports on brand protection activities, trends.

Stakeholder Collaboration:
  • Triage information received from vendors and process it through defined internal workflows.
  • Actively engage in liaison activities with internal stakeholders, intelligence communities, industry associations, and peer institutions.
  • Keep up to date with the ever-changing cybersecurity landscape to remain relevant and knowledgeable.

Risk Management & Compliance:
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets.


Qualifications

Experience:
  • 3+ years of experience in Information Technology, Cybersecurity, brand protection, or fraud prevention.
  • Demonstrated experience with the tools and resources available to conduct email and threat analysis.

Technical Skills:
  • Strong technical and analytical expertise.
  • Cross-functional understanding of email operations, security practices, and user experience.
  • Familiarity with OSINT (Open Source Intelligence) techniques.
  • Demonstrated ability to use approved AI/LLM tools responsibly, including prompt development, critical output validation, and documentation of analyst review in alignment with acceptable-use and governance requirements.

Soft Skills:
  • Excellent written and verbal communication and presentation skills.
  • Strong analytical, investigative, and problem-solving skills.
  • Ability to organize and prioritize multiple ongoing tasks via efficient time management. Project management skills are a plus.
  • Ability to work independently as well as in a team to achieve desired results.
  • Developed communication and diplomacy skills to guide and influence decision-makers.


Education
  • Bachelor's degree or equivalent work experience is preferred. A degree in Cybersecurity, IT, or a related field is a plus.
  • Cyber Certifications are desired, though optional (e.g., CISSP, GSEC, CISA, Security+).


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group:
Technology

Job Family:
Information Security

Time Type:
Full time

Primary Location:
Irving Texas United States

Primary Location Full Time Salary Range:
$96,400.00 - $144,600.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills
Please see the requirements listed above.

Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:
Jun 28, 2026

About Citigroup, Inc

Citigroup is a financial services holding company that provides financial products and services. The company operates through two segments, Global Consumer Banking (GCB) and Institutional Clients Group (ICG). The GCB segment offers traditional banking services to retail customers through retail banking, commercial banking, Citi-branded cards, and Citi retail services. The ICG segment offers various banking, and financial products and services to corporate, institutional, public sector, and high-net-worth clients. This segment provides wholesale banking products and services, including fixed-income and equity sales and trading, foreign exchange, prime brokerage, derivative services, equity and fixed-income research, corporate lending, investment banking, and advisory services, private banking, cash management, trade finance, and securities services. Citi is committed to sustainability and social responsibility, and the company invests in initiatives that promote economic progress.

Citigroup, Inc Careers

Join the vibrant team at Citigroup, Inc, a leading global bank, and propel your career into the future. Citigroup offers a plethora of job opportunities that span across various fields and expertise, making it an ideal place for ambitious professionals to thrive.

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At Citigroup, Inc, you will engage in exciting work that matters. Join our team to help innovate and drive transformation in the banking industry. With Citigroup, you can lead initiatives that redefine how banking works and how financial services can empower people globally.

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We believe our strength comes from the diversity of our team. Citigroup, Inc is dedicated to fostering an inclusive workplace where everyone can contribute their best work. Through diversity training and a culture that embraces differences, we create a welcoming environment for all employees.

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Citigroup, Inc values the well-being of its employees. We offer competitive benefits packages that support the health, finance, and lifestyle of our team members. Our culture is built on collaboration, respect, and a commitment to excellence. We ensure that every team member feels valued and part of our global family.

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Start your professional journey with Citigroup through our internship programs or full-time job opportunities. We are constantly hiring fresh talent and seasoned experts who bring creativity and innovation to our team. Whether you're refining your skills or ready to lead, there's a position waiting for you at Citigroup.

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Explore the numerous positions available at Citigroup, Inc that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to make an impact.

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Citigroup, Inc is where your ambition meets opportunity. Join us and transform your career while making a global impact.
Learn more about Citigroup, Inc
Market Cap
$1.3 billion
Industry
Finance & Insurance
Net Income
$89.6 million
Founded
1812
5 Year Trend
+4.6%
NASDAQ
C
* Ladders Estimates

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