Job Title: Information Governance - Matter Mobility Coordinator
Location (city, state): Phoenix, AZ (85016)
Compensation: $78,000-$92,000 (Direct Hire)
Industry: Legal
Benefits: This position is eligible for a comprehensive benefits package including medical, dental, vision, retirement savings options, paid time off, and additional firm-sponsored programs.
Job Description: The Information Governance - Matter Mobility Coordinator will oversee the end-to-end coordination of client matter onboarding and off-boarding processes. This includes managing the secure transfer of electronic and physical records, coordinating with internal IT and records teams, and ensuring compliance with firm policies and confidentiality standards. The role serves as a key liaison between internal departments, external firms, and transitioning attorneys to ensure accurate, timely, and compliant movement of client information.
Key Responsibilities: - Coordinate intake and onboarding of client matter data in alignment with established information governance procedures
- Act as the primary liaison between departing/joining attorneys, prior firms, and internal operations teams
- Oversee secure transfer of electronic files, including coordination with IT teams and approved storage systems
- Support organization, indexing, validation, and tracking of physical and electronic records
- Ensure compliance with confidentiality requirements and records retention policies throughout all transfer activities
- Maintain detailed logs, reporting documentation, and tracking systems related to matter mobility processes
- Review transfer requests for completeness, accuracy, and policy compliance prior to execution
- Coordinate communications across legal teams, practice groups, and external stakeholders
- Support physical records preparation, shipment, and secure disposition processes
- Identify opportunities to improve workflows, efficiency, and reporting within matter mobility operations
- Provide guidance and training to internal teams on onboarding/offboarding procedures
Qualifications: - Bachelor's degree preferred or equivalent combination of education and experience
- 5+ years of experience in information governance, records management, or similar field (legal or medical records preferred)
- 2+ years of direct experience in matter mobility or attorney transition support
- Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) and Smartsheet
- Solid understanding of data structures, databases, and information tracking systems
- Strong written and verbal communication skills
- Highly organized with strong attention to detail
- Ability to manage multiple priorities in a deadline-driven environment
- Strong critical thinking and problem-solving skills
- Ability to work both independently and collaboratively across teams
- High level of professionalism and discretion when handling confidential information
- Customer service mindset with strong interpersonal skills
Additional Details: - Schedule: Monday-Friday, 8:00 AM-5:00 PM
- Interview Process: 1 virtual interview with Talent Acquisition followed by 1 in-person interview
- Strong onboarding and training program to ensure early success (approximately 1-2 weeks of structured training)
- Collaborative environment with cross-team coordination and communication
- Growth-oriented organization with opportunities for internal advancement
- Supportive staffing structure designed to maintain workload balance across teams
Perks: - Structured training and onboarding program
- Strong internal mobility and promotion opportunities
- Collaborative, team-oriented environment
- Stable workload expectations with operational support resources
- Growing office presence with modern facilities and strong leadership support
