Qualifications:Experience
- 10+ years of experience in utilities or closely related industries, with demonstrated understanding of industry operations, regulatory environment, and technology trends.
- Demonstrated experience bridging business, operational, and technology perspectives in a consulting, advisory, or enterprise architecture capacity.
- Experience engaging with utility stakeholders across IT, OT, and executive environments.
- Background in Electric Utilities strongly preferred; Oil & Gas experience a plus.
Technical & Industry Knowledge
- Strong working knowledge of utility-relevant technologies and platforms, including OT systems, networking, security, and cloud environments.
- Familiarity with utility operational applications such as SCADA, EMS, ADMS, OMS, and DERMS; direct experience a plus.
- Working knowledge of enterprise networking architectures including IP-MPLS, SD-WAN, Segment Routing, and private wireless (LTE/5G) a plus.
- Ability to apply enterprise architecture principles to solution positioning and customer advisory work.
- Ability to translate technical capabilities into business-relevant outcomes for utility customers.
Professional Skills
- Strong communication skills with the ability to engage effectively across utility stakeholder levels, including senior leaders, engineers, architects, and operational personnel.
- Ability to influence cross-functional teams without direct authority.
- Strategic thinking with the ability to connect industry trends to actionable opportunities.
- Ability to manage multiple concurrent engagements while maintaining strategic focus and prioritization.
Travel Requirements
- Travel as required to support customer engagement, industry events, and business activities, with frequency and scheduling determined in alignment with business needs and role priorities.
Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $150,000.00 to $180,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.
The well-being of WWT employees is essential. When it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program
- Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement
- Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring
- Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program
Note: This is not an all-encompassing list and should not be used as a complete description of the plan's benefits. For more information, see our US benefits website at wwt.com/us-benefits.
What will you be doing?The Industry Advisor - Utilities is a senior advisory role responsible for shaping industry strategy, strengthening executive relationships, and aligning sales, engineering, and business development efforts within the utilities vertical to drive sustainable growth.
This role operates at the intersection of deep domain expertise in utility operations and technology environments and enterprise solution strategy. It helps position World Wide Technology as a trusted advisor to utility customers while supporting strategic opportunity development and long-term client value.
The Industry Advisor brings an enterprise architecture perspective to customer engagement, translating complex operational and technology challenges into actionable, outcome-driven solution approaches.
A successful candidate will demonstrate a proven ability to engage effectively across utility stakeholder levels - from engineers and architects to senior operational and business leaders - contributing to vertical capability development and serving as a credible industry presence across customer, partner, and internal stakeholder communities.
Responsibilities:Industry Strategy & Client Engagement
- Develop and apply deep understanding of utility industry priorities, trends, and regulatory drivers to inform customer engagement and solution positioning.
- Establish and maintain trusted relationships with utility executives and key stakeholders to support long-term account strategy and sustained business value.
- Support strategic opportunity development by aligning customer needs with WWT capabilities.
Sales & Account Alignment
- Collaborate with account managers and sales engineers to align industry strategy with account planning and pursuit activities.
- Contribute to opportunity shaping, proposals, and customer engagements as a senior industry advisor.
- Provide industry context and guidance to improve consistency and effectiveness across account teams.
- Collaborate across teams and regions to reinforce a consistent vertical approach and support strategic business development priorities.
- Provide industry advisory input during opportunity development to help align proposed solutions with customer priorities, operational realities, and delivery expectations.
Solution & Portfolio Development
- Apply enterprise architecture principles to solution positioning and customer engagement, ensuring proposed approaches are technically sound, operationally relevant, and aligned with customer strategy.
- Provide industry-informed input into solution development and portfolio positioning across relevant technology domains including networking, security, cloud, and OT environments.
- Help translate utility use cases into repeatable solution approaches aligned with WWT capabilities.
Market Presence & Industry Engagement
- Represent WWT in industry forums, conferences, and customer engagements to strengthen market presence and reinforce WWT's position as a trusted industry advisor.
- Develop and contribute content and points of view aligned with utility sector priorities and WWT strategic direction.
- Maintain current awareness of utility industry regulatory, operational, and technology trends and apply that knowledge actively in customer and internal contexts.
Internal Enablement & Vertical Capability Development
- Contribute to vertical capability development within the utilities vertical, ensuring industry expertise and operational knowledge are accessible and transferable across account teams and engineering resources.
- Provide vertical and sector perspective and guidance to account teams, sales engineers, and internal stakeholders to reinforce a consistent and credible vertical approach.
- Support alignment across business development, sales, and engineering teams through active participation in planning, enablement, and internal communications.