Salesforce

Industry Advisor

Salesforce$228K — $306K *
Information Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 15+ years of IT cybersecurity leadership with direct CISO or senior InfoSec experience.
  • Expertise in AI governance and security best practices, especially with agentic AI systems.
  • Fluency in security frameworks like NIST, SOX, DORA, and NYDFS.
  • Proven thought leadership through publications and conference presentations.
  • Strong familiarity with SaaS security ecosystems and tools like SSPM and SIEM platforms.
  • Experience with Salesforce security products or rapid ability to develop expertise.
  • Excellent executive communication skills across diverse audiences.

Responsibilities

  • Engage with security executives to understand their challenges and establish trusted relationships.
  • Explain Salesforce's security controls and practices using industry frameworks.
  • Advise customers on securing their enterprises for future demands with Salesforce solutions.
  • Educate Salesforce stakeholders on essential security practices and protocols.
  • Uncover gaps in enterprise security policies and systems through in-depth analysis.
  • Facilitate discussions and events that highlight Salesforce's security thought leadership.
  • Support complex security opportunities and drive strategic discussions with key accounts.

Benefits

  • Opportunity to shape strategic security conversations at the executive level.
  • Access to industry-leading cybersecurity and AI initiatives.
  • Engagement in diverse projects with top-tier clients across various sectors.
  • Professional development through thought leadership contributions and content creation.
  • Collaboration with cross-functional teams, enhancing synergies between sales and security.
Full Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

We're seeking a CISO Advisor & Field CTO for Trusted Services to join our Platform Specialist team. In this senior advisory role, you'll serve as the bridge between Salesforce's security capabilities and the CISO/InfoSec community — engaging security leaders at the C-suite level to understand their most pressing enterprise security challenges, articulating Salesforce's security posture in their language, and accelerating trust and adoption of Salesforce Trusted Services solutions. You'll be the recognized face of Salesforce cybersecurity expertise in the field.

The Role

As Salesforce's CISO Advisor & Field CTO for Trusted Services, you bring deep IT cybersecurity & compliance leadership and incident response expertise to every customer engagement. You operate at the intersection of field sales, product strategy, partner ecosystem, and thought leadership — uniquely positioned to engage security leaders and support internal stakeholders across regulated and commercial industries with candor, credibility, and strategic insight. You work as part of a coordinated team motion alongside Security Architects and Solution Engineers who deliver technical depth while you own the strategic frame and CISO relationship. This role requires approximately 30–40% travel.

What You'll Do

  • Engage directly with CISOs, CIOs, and InfoSec leaders to understand their security priorities beyond the immediate Salesforce context, including broader AI initiatives, building trusted advisor relationships at the executive level.

  • Articulate Salesforce platform and AI security controls and best practices in terms that resonate with security leaders, referencing frameworks such as NIST, SOX, DORA, and NYDFS as applicable.

  • Guide customers on where they need to be — not just where they are today — to secure their enterprise for the agentic future, positioning security as an accelerator for Agentforce adoption rather than a compliance checkbox.

  • Engage and educate Salesforce platform owners and architects on necessary security controls. Act as the "bridge" to translate between Salesforce and IT/Infosec professionals.

  • Conduct discovery of enterprise security policies, procedures, and systems (SSPM, SIEM, etc.) to uncover critical gaps including identity and access management weaknesses, insecure integrations, insufficient event log monitoring, gaps in AI governance, and data lifecycle management deficiencies.

  • Lead and facilitate multi-customer security roundtables, executive dinners, and industry conference sessions (e.g., Gartner CISO Summit, Salesforce hosted events) to drive Salesforce and AI governance thought leadership in the CISO community.

Deal Support & Pipeline Acceleration
  • Support high-complexity, high-value security opportunities by engaging as a technical and strategic executive sponsor with CISO stakeholders across accounts such as financial services, healthcare, regulated government, and enterprise commercial.

  • Alongside Platform & Security Architects, guide customers through security evaluations, architectural decisions, and Salesforce Trusted Services positioning including Shield, Security Center, Event Monitoring, Backup & Recovery, and Data Detect.

  • Collaborate across account teams (AEs, SEs, CSG, ProServ) to develop security-led strategies that close complex deals

Technical Thought Leadership & Content Development
  • Develop and deliver original cybersecurity frameworks, including "Bridging the InfoSec 142 SaaS Divide" and "Securing Agentic AI," through blog posts, whitepapers, InfoSecurity Magazine articles, conference presentations, and Dreamforce sessions.

  • Develop and deliver an automated unified methodology for Salesforce security assessments and read outs.

  • Serve as a guest speaker and subject matter expert for internal product and engineering teams, external partner enablement, and field Account Executive, Security Architect and Solution Engineer training programs.

  • Publish external technical content (e.g., forensic behavioral analysis, event log anomaly detection, agentic AI security) that positions Salesforce as a credible voice in enterprise cybersecurity.

Product Feedback & Internal Collaboration
  • Serve as the primary feedback loop between enterprise CISOs and Salesforce product and engineering teams, translating customer security concerns (e.g., insufficient OOTB logging, weak SIEM integrations, AI governance gaps) into actionable product insights.

  • Participate in Customer Advisory Boards

Internal Enablement & Field Readiness
  • Enable the broader field organization — including SEs, TAMs, and AEs — on how to navigate CISO conversations, position Salesforce security solutions within the InfoSec ecosystem, and execute Security Narrative-based engagement models.

  • Contribute to Trailhead LMS module updates, SE/SA AMA sessions, and security enablement programs.

  • Develop and curate security enablement content for internal Product Management collaboration and go-to-market readiness.

Partner & Ecosystem Engagement
  • Build and activate partner ecosystems to scale security delivery, including SI partners, ISV integrations and MSSPs.

  • Represent Salesforce in CISO-to-partner conversations and collaborate with partners on joint thought leadership.

What We're Looking For
  • 15+ years of IT cybersecurity leadership, consulting or analyst experience; including direct CISO or senior InfoSec leadership roles and/or deep advisory experience engaging C-suite security leaders.

  • Cutting edge AI governance and security experience and thought leadership. Familiarity with AI security governance, including securing agentic AI systems, LLM-based enterprise architectures, and AI-driven threat detection

  • Fluency in enterprise security frameworks and regulations including NIST Cybersecurity Framework, SOX, DORA, NYDFS, CMMC, and related compliance standards.

  • Demonstrated experience building and delivering thought leadership through publications, speaking engagements, and conference presentations in the cybersecurity field.

  • Strong familiarity with the SaaS security ecosystem, including SSPM solutions (e.g., Varonis, Obsidian), SIEM platforms (e.g., Microsoft Sentinel, CrowdStrike), and identity/access management best practices.

  • Experience with Saas / Salesforce security architecture, complications and tradeoffs. Experience or understanding of Salesforce security products (Shield, Security Center, Event Monitoring, Backup & Recovery) strongly preferred, or the ability to develop deep expertise rapidly.

  • Proven ability to drive revenue influence and pipeline acceleration through executive-level security engagement and deal support.

  • Advanced degree (Master199s or above) in Computer Science, Cybersecurity, Digital Forensics, or a related field strongly preferred. Equivalent practitioner experience welcomed.

  • Background or familiarity with the security analyst community (Gartner, Forrester, IDC) a plus.

  • Excellent executive communication and presentation skills 199 equally credible addressing a CISO roundtable, a field engineering team, or a product council.

  • Ability to navigate complicated internal corporate structures with multiple stakeholders.

  • A strategic advisor mindset: customer-first, active listening, collaborative, and deeply passionate about raising the bar on enterprise security.

  • Willingness to travel for in person exec engagements and events.

As CISO Advisor & Field CTO for Trusted Services, you'll occupy one of the most strategically impactful advisory roles in Salesforce's field organization 199 operating at the convergence of security, AI, and enterprise trust while driving revenue. You'll shape how the world's leading enterprises think about Salesforce and enterprise AI security, build the thought leadership that defines the industry conversation, and help customers protect their most critical data and operations. Join a team committed to making security an accelerator for innovation, not just a compliance checkbox.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

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Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
NASDAQ

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