Tata Consultancy Services

Industry Advisor _ Retail

Tata Consultancy Services$174K — $230K *
Retail & Consumer Goods
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business or related field; MBA preferred.
  • 15+ years of experience in retail consulting or transformation, ideally in a top-tier firm or major retail organization.
  • Strong track record of client relationship building and business development.
  • Expertise in solution design and account growth within the retail industry.
  • Exceptional analytical and communication skills, engaging confidently at the C-suite level.
  • Deep understanding of digital transformation, AI, and omnichannel strategies.
  • Willingness to travel regionally and nationally.

Responsibilities

  • Lead the execution of retail consulting strategies for the Southeast region.
  • Drive transformation engagements to enhance business performance across various retail functions.
  • Act as a strategic advisor to senior executives, providing actionable insights.
  • Build and expand executive-level client relationships in retail.
  • Identify and develop new consulting opportunities tailored to client needs.
  • Represent TCS at industry events to enhance brand visibility.
  • Contribute to the growth of the Retail Consulting Practice through innovative frameworks.

Benefits

  • Discretionary annual incentive.
  • Comprehensive medical coverage including dental and vision.
  • Family support through parental leave policies.
  • Insurance options including identity theft protection.
  • Convenience benefits like commuter plans and training reimbursement.
  • Generous time off including vacation and sick leave.
  • Legal and financial assistance programs.
Full Job Description
Retail Industry Advisor Job Description: Retail Industry Advisor Key Responsibilities Strategic Leadership • Shape and execute the retail consulting strategy and plan for the Atlanta and broader Southeast region, in alignment with TCSs Global Retail Consulting vision. • Lead transformation engagements that enhance business performance across merchandising, operations, supply chain, and omnichannel functions. • Act as a strategic advisor to senior retail executives, offering actionable insights and pragmatic recommendations that create value and accelerate growth. • Collaborate closely with global and regional consulting leaders to align go-to-market priorities, delivery standards, and capability development plans. Client Engagement & Business Development • Build, nurture, and expand executive-level client relationships across leading retailers in the region. • Identify, shape, and convert new opportunities by understanding client priorities and crafting tailored consulting propositions. • Lead the development of strategic proposals, thought leadership, and value narratives that differentiate TCS in the retail market. • Partner with account and industry leaders to drive pipeline growth, jointly developing go-to-market plans and pursuit strategies. • Represent TCS at regional industry events, conferences, and executive forums to strengthen brand visibility and build professional networks. Practice & Team Leadership • Contribute to the growth and differentiation of TCSs Retail Consulting Practice by developing new frameworks, methodologies, and points of view on retail transformation. • Mentor and empower consultants and managers, fostering a high-performance, collaborative, and entrepreneurial culture. • Partner with digital, analytics, and technology teams to design and deliver integrated businesstechnology solutions that bridge strategy and execution. • Support internal capability building, recruitment, and knowledge-sharing across the broader North America Retail Consulting network. Project Management & Operational Excellence • Oversee engagement delivery to ensure exceptional quality, timelin ess, and client satisfaction. • Manage project economics including resource planning, forecasting, and profitability. • Apply structured consulting methods and agile approaches to drive tangible, sustainable impact for clients. • Champion continuous improvement, leveraging data and feedback to refine practice operations and delivery excellence. Qualifications • Bachelors degree in business, management, or a related discipline; MBA or advanced degree strongly preferred. • 15+ years of combined experience in retail consulting, transformation, or strategy, ideally within a top-tier consulting firm or major retail organization. • Proven track record of building and growing client relationships, identifying opportunities, and leading pursuits to closure. • Demonstrated expertise in business development, solution design, and account growth within the retail industry. • Strong analytical, communication, and influencing skills, with the ability to engage confidently at the C-suite level. • Deep understanding of current retail trends including digital transformation, AI-enabled operations, customer personalization, and omnichannel growth. • Willingness to travel regionally and nationally as required. Experience • Leadership experience delivering consulting or transformation engagements across multiple retail functions from store operations and supply chain to digital commerce and merchandising. • Proven ability to grow consulting revenue through client trust-building, proactive engagement, and strategic opportunity management. • Experience working in cross-functional, global delivery models integrating onshore and offshore teams. • Strong commercial orientation with P&L understanding, financial modeling, and ROI-driven decision-making. • Demonstrated ability to influence and partner with executive stakeholders to shape transformation roadmaps. • Exposure to analytics, digital, or technology initiatives that link business value with measurable performance improvement. • Location: Atlanta, Georgia (Hybrid role; some travel required) Location: Seattle, Washington (Hybrid role; West Coast regional and periodic National travel required) • Reports to: Managing Partner, North America Retail Consulting TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Salary Range: $174,500 - $230,000 a year

About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
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