Fiserv

Implementation Manager

Fiserv$80K — $110K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Computer Science, Information Technology, or a related field.
  • 8+ years of implementation or project management experience in financial software.
  • Strong understanding of project lifecycle methodologies (Waterfall, Agile).
  • Excellent communication, stakeholder management, and problem-solving skills.
  • Ability to manage multiple priorities and deliver results in a deadline-driven environment.
  • Willingness to travel, as needed (5%-10%).

Responsibilities

  • Lead the full implementation and configuration of Configure Digital for clients.
  • Coordinate implementation goals with internal Fiserv teams and client expectations.
  • Serve as the primary client contact throughout the project lifecycle.
  • Assess client needs and recommend best-fit financial solutions.
  • Manage multiple implementations while adhering to scope, timeline, and budget.
  • Validate solutions against business and technical criteria to ensure deliverables meet standards.
  • Build relationships with cross-functional teams to ensure smooth delivery.

Benefits

  • Comprehensive health benefits, including medical, dental, and vision coverage.
  • 401(k) plan with company match to support your retirement savings.
  • Generous paid time off policies to promote work-life balance.
  • Career advancement opportunities within a global organization.
  • Access to ongoing professional development and training programs.
Full Job Description

Job Title

Implementation Manager

We are seeking an experienced Implementation Project Manager to lead the deployment and configuration of Financial and Banking Products. This role is responsible for managing full lifecycle implementations, client engagements, and cross-functional coordination to ensure successful project delivery and client satisfaction.

What you will be doing:

  • Lead the end-to-end implementation of Configure Digital for clients, including planning, configuration, training, testing, and go-live.

  • Coordinate with internal Fiserv teams to align implementation goals with client expectations.

  • Act as the primary point of contact for clients throughout the project lifecycle—from kickoff through go-live and post-implementation warranty support.

  • Assess client business needs, define requirements within product capabilities, and recommend best-fit solutions.

  • Manage multiple concurrent implementations, ensuring adherence to scope, timeline, and budget.

  • Review deliverables, validate configuration, and ensure solution meets business and technical acceptance criteria.

  • Build relationships across various teams (product, support, engineering, etc.) to facilitate seamless solution delivery.

  • Coordinate hosted tenant provisioning, core interface activities, and environment readiness.

  • Manage system configuration and updates per client requirements.

  • Conduct connectivity testing and configuration validation to ensure technical readiness for go-live.

  • Provide hands-on training to client teams on system usage and configuration.

  • Develop training documentation and user guides as needed.

  • Maintain up-to-date project documentation, configuration logs, and implementation artifacts.

  • Ensure project artifacts comply with internal and client documentation standards.

  • Monitor project milestones and update schedules to reflect project progress.

  • Escalate delays or roadblocks to relevant stakeholders and drive resolution.

  • Continuously manage and exceed client expectations.

  • Proactively identify risks, manage concerns, and ensure a high level of customer experience.

What you will need to have:

  • Bachelor's degree in Business, Computer Science, Information Technology, or a related field.

  • 8+ years of implementation or project management experience, in financial software.

  • Strong understanding of project lifecycle methodologies (Waterfall, Agile).

  • Excellent communication, stakeholder management, and problem-solving skills.

  • Ability to manage multiple priorities and deliver results in a deadline-driven environment.

  • Willingness to travel, as needed (5%-10%).

What would be great to have:

  • 3+ years of experience in digital banking solutions

How you will work:

  • This role is on-site Monday through Friday in Lincoln, NE. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.

  • You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

  • This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.

  • All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.

#LI-JA2

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

About Fiserv

CashEdge(R) provides infrastructure that global financial institutions rely on to extend their online channels and enhance customer profitability. CashEdge delivers secure Online Money Movement and Advanced Account Aggregation platforms that power specialized retail banking and advisor applications. These proven solutions enable CashEdge's clients to create compelling online offerings that attract customers, generate revenues, and reduce costs. CashEdge serves top-tier financial institutions around the world. Clients and partners include Vanguard, RBC Financial Group, CIBC, Yahoo! Finance, Digital Insight, First Data, TD Canada Trust, NYCE, Laurentian Bank, Financial Fusion and Corillian. CashEdge has offices in New York and Silicon Valley.

Fiserv Careers

Join the Fiserv team today and be part of a dynamic company known for innovation, leadership, and a commitment to the professional growth of its employees. At Fiserv, we offer more than just job opportunities; we provide a platform where skills are honed, leadership is cultivated, and career aspirations are achieved. Work You’ll Do At Fiserv, we are constantly on the lookout for talented individuals eager to thrive in a culture that fosters growth and diversity. Our team is composed of professionals who lead the way in financial services technology. By joining us, you will collaborate with some of the brightest minds in the industry, working together to solve complex challenges and deliver innovative solutions that impact millions of people every day. Explore Our Job Opportunities Whether you're seeking an entry-level position or a more senior role, Fiserv offers a range of career paths in areas such as software development, project management, financial analysis, and client services. Our hiring process is designed to identify and attract individuals who are not only technically proficient but who also embody our values of integrity and responsibility. Internship Programs Kickstart your career with a Fiserv internship. Our internships provide invaluable workplace experience and networking opportunities that often lead to full-time employment. As an intern, you’ll gain hands-on experience while working on meaningful projects that directly contribute to the company’s goals. Benefits and Culture Fiserv is committed to the well-being and continuous development of our employees. We offer competitive benefits including health, dental, and vision insurance, as well as opportunities for professional development through leadership training and diversity programs. Our culture is one of inclusion, where every team member is valued and has the opportunity to contribute to our success. Career Growth and Development We believe in nurturing the potential of our employees through career development initiatives and continuous learning opportunities. At Fiserv, you will find a supportive environment where you can grow your career through on-the-job experiences, mentoring, and formal training. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with Fiserv today and help shape the future of financial services. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Fiserv. Explore, innovate, and grow with Fiserv. Let your career journey begin here, where you can make a real difference in the world of finance.
Learn more about Fiserv
Size
44,000 employees
Market Cap
$63.4 billion
Industry
Net Income
$958 million
Founded
1984
5 Year Trend
+24.1%
Revenue
$14.8 billion
NASDAQ

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