General Electric Company

Implementation Specialist- Dallas

General Electric Company$75K — $95K *
US-AnywhereRemote in United States
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's or associate's degree or equivalent experience
  • 4+ years of experience in installing and configuring network equipment
  • 1+ year of demonstrated leadership experience
  • Experience with enterprise networking infrastructure remediation
  • Experience implementing disaster recovery procedures
  • Knowledge of security and networking best practices
  • Understanding of cyber security vulnerabilities

Responsibilities

  • Install and customize clients' systems for patient care infrastructure
  • Collaborate with internal teams and clients to implement sold solutions
  • Monitor and ensure customer satisfaction post-installation
  • Assess existing infrastructure to enable new solution installations
  • Develop strong relationships with customers to identify and resolve needs
  • Mentor local field engineers on installed solutions
  • Maintain administrative records and customer service logs
  • Manage vendor services as required
  • Conduct training on equipment use and diagnostics
  • Support engineering of new product releases
  • Expected travel minimum of 90%

Benefits

  • Relocation assistance provided
Full Job Description
Job Description Summary
As the Implementation Specialist, you will use your technical knowledge to install, monitor, and customize clients' systems for GE HealthCare's patient care infrastructure portfolio after an initial purchase of hardware or software. Patient care infrastructure includes patient monitoring, telemetry, Carescape network, Carescape Gateway, etc.

Job Description
Responsibilities:
  • Primary Installation Role responsibility where location of work may vary across the United States.

  • Collaborate and partner with Sales, Project Manager, Network Design and Digital services, customer IT and biomed to implement solutions sold.  

  • Use technical knowledge to install, monitor, and customize clients' systems after an initial purchase of hardware or software. Ensure a client doesn't only buy a product but has a positive experience with it.

  • Assess and remediate existing infrastructure to support installation of new solution. May also perform installation, validation, and connectivity on assigned equipment.  

  • Function as co-lead; develop and maintain strong relationships and frequent communications with customers and sales to proactively identify customer needs, ensure resolution, proper follow-up, and ongoing customer satisfaction.  Consulting with  IT and biomed on customer requirements for installation and address cyber security concerns.

  • Mentoring and coaching local FE on installed solution.

  • Responsible for prompt administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, technical project plans, technical walk thru and post warranty conversations with customer.

  • Manage vendor service as needed. 

  • Provide instruction to personnel on equipment operation, diagnostics, effective use, and repair.

  • Supports engineering new product releases.

  • Expected travel minimum 90%

Qualifications:
  • Bachelors  or associates degree or equivalent experience

  • 4+ years of experience in installing and configuring network equipment 

  • 1+ year of demonstrated leadership experience 

  • Demonstrated experience with communicating and remediating enterprise networking infrastructure 

  • Demonstrated experience implementing disaster recovery procedures 

  • Maintaining current knowledge and understanding of security and networking best practices to offer the best solutions and protection to company systems

  • Understanding of cyber security vulnerabilities

Desired Qualifications:
  • 5+ years of experience in IT

  • Certified in CompTIA Network+, CCNA, or CCWA

We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Relocation Assistance Provided: Yes

About General Electric Company

GE Healthcare provides medical technology, intelligent devices, and care solutions. They offer medical imaging, information technologies, medical diagnostics, patient monitoring systems, performance improvement, drug discovery, and biopharmaceutical manufacturing technologies. GE Healthcare's mission is to improve patient care and outcomes by providing innovative healthcare solutions. Their technologies are used in hospitals, clinics, research institutions, and pharmaceutical companies worldwide to diagnose and treat various medical conditions.

General Electric Company Careers

Join the dynamic team at General Electric Company, a global leader in innovation and technology. As one of the most respected companies worldwide, we offer unparalleled job opportunities that propel your career to new heights. Work You’ll Do At General Electric Company, you’ll be part of a diverse team committed to transforming industries and improving lives through leadership in sectors such as aviation, power, renewable energy, and healthcare. Our culture thrives on innovation and leadership, fostering an environment where you can grow professionally and personally. Lead in a Unique Market Position General Electric Company stands at the forefront of digital and industrial transformation. Here, you’ll leverage your skills to solve complex challenges, drive growth, and lead projects that have a global impact. Our commitment to professional development and diversity training ensures that every team member is equipped to lead and innovate. Collaborate with Industry Experts Work alongside a global network of professionals, each bringing a wealth of knowledge and experience to our collaborative projects. General Electric Company’s culture of inclusivity and teamwork makes it a prime environment for networking and personal development. Innovative Work Join us to work on groundbreaking projects that redefine what’s possible. Our teams at General Electric Company are constantly pushing the boundaries of technology and innovation to create solutions that not only meet but exceed the needs of our customers and communities around the world. Be Part of a Great Team At General Electric Company, we understand that our employees are our greatest asset. That’s why we offer competitive benefits, extensive career advancement opportunities, and a supportive environment that values work-life balance. Our commitment to employee growth is reflected in our robust training programs and our focus on internal mobility. Future-Proof Your Career With a career at General Electric Company, your growth is limitless. Through our various training programs, internships, and leadership development initiatives, you can enhance your skills and advance your career in a direction that aligns with your professional and personal aspirations. Explore Job Opportunities and Internships Whether you’re starting your career or looking to make a significant impact in your field, General Electric Company offers a range of positions and employment opportunities that cater to your talents and ambitions. From internships that provide real-world experience to leadership roles that challenge your strategic thinking, there’s a place for you here. Stay Connected Join Our Team Search open positions that match your skills and interests. We are always on the lookout for passionate, curious, and solution-driven team players. Explore the possibilities that await you at General Electric Company. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights—all from the people who work here. At General Electric Company, we’re more than a company—we’re a community. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities available at General Electric Company and become part of a team that’s reshaping the future of technology and industry. Join General Electric Company today and be a part of our journey to build a better world through essential technology and innovative solutions. Your career at General Electric Company awaits—explore, innovate, and lead with us.
Learn more about General Electric Company
Size
168,000 employees
Market Cap
$90.4 billion
Industry
Net Income
$5.7 billion
Founded
1892
5 Year Trend
-9.1%
Revenue
$79.6 billion
NASDAQ

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