Motorola Solutions

Implementation Services Field Engineering Manager

Motorola Solutions • $120K — $130K *
US-Anywhere
+ 6 other locationsRemote
Technical Services
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5+ years of experience as a Field Engineer or Manager in a technical environment.
  • Proficient in installing and troubleshooting server hardware and software.
  • Legal authorization to work in the U.S. indefinitely.
  • Intermediate knowledge of computer systems and networks.
  • At least one industry-recognized certification (e.g., Network+, CCNA, etc.).

Responsibilities

  • Manage team resources to align with workload.
  • Drive talent acquisition and onboarding.
  • Coach and develop team performance.
  • Mentor junior Field Engineers for growth.
  • Ensure effective project execution and resource allocation.
  • Collaborate with internal and external partners.
  • Oversee financial performance and budget management.

Benefits

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!
Full Job Description
Department Overview
The CAD Records Management (CRM) Field Engineering team plays a crucial role in enhancing public safety by deploying Computer-Aided Dispatch (CAD), Mobile Applications, and Records Management Systems (RMS). The CRM Field Engineering Team Lead acts as a key resource for all CRM software deployment projects, serving as an expert, mentor, leader, and trusted advisor to the CRM Field Engineering team.
Job Description

Team & Talent Management:
  • Strategically manage team resources to align the team size and composition with current and projected workload.
  • Drive talent acquisition and retention by identifying, recruiting, and onboarding qualified new talent to expand or replace team members as needed.
  • Oversee performance management-recognizing and rewarding top performers while actively coaching and developing those who need improvement.
  • Serve as a dedicated mentor for junior Field Engineers (FEs), ensuring they receive necessary training, direction, and continuous professional development.
  • Empower top performers with the proper tools, test equipment, and advanced training required for success.
  • Foster a high-performance culture by routinely communicating organizational goals, changes, and updates to all team members, ensuring clear understanding and alignment.
  • Build an organizational talent pipeline by actively identifying, mentoring, and developing future senior FEs, group leaders, and managers from within the team.
  • Promote career growth by encouraging both internal and cross-functional development across the entire organization.
  • Inspire and maintain a team culture of total technical ownership to guarantee the integrity and quality of all customer and partner system implementations.


Project Execution & Operational Excellence:
  • Ensure optimal resource allocation by managing the team's time and budget effectively for all projects.
  • Elevate project execution expertise across the team by monitoring work habits and actively coaching for more efficient, high-quality outcomes.
  • Collaborate with key internal and external partners to ensure seamless cross-functional operations and alignment.
  • Manage all team assets including tools, test equipment, company computers, and cellular devices, ensuring they are properly maintained and accounted for.
  • Provide immediate support, when required, for team members to ensure FE deliverables remain on schedule.
  • Occasional travel (up to 25%) will be required, depending on project and business needs.


Financial & Administrative Oversight:
  • Own the department's financial performance and administration, including budget planning, forecasting, billing, and consistent monitoring of financial goals.
  • Manage team compensation and rewards programs.
  • Handle capital asset planning, tracking, and reporting for major equipment like test gear.
  • Review, process, and approve employee expense reports in full compliance with Motorola Solutions HR Guidelines.


Compliance & Standards:
  • Ensure team and departmental adherence to all applicable Motorola Solutions policies and procedures.


Preferred Qualifications:
  • Exceptional communication skills are mandatory, with the ability to clearly articulate complex technical concepts while consistently projecting a professional image.
  • An Engineering or other technical Bachelor's degree is preferred.
  • Self motivated.
  • Able to work as a member of a team which includes individuals with diverse backgrounds and experiences.
  • Excellent verbal and written communications and presentation skills.
  • Able to build and sustain relationships with sales, engineering, project, product, and service managers to achieve customer satisfaction, new orders, and revenue goals.
  • Takes personal responsibility for key technical decisions made by the team, escalating situations as necessary.
  • Intermediate knowledge of computer systems including hardware, operating systems, applications, and networking.
  • Ability to use a computer and common computer programs such as Microsoft Word, Microsoft Excel, and internet browsers.
  • Ideal candidates have PremierOne experience. This role requires executing standard FE responsibilities alongside leadership duties.
  • Hold at least one industry-recognized certification (e.g., Network+, CCNA, or equivalent).


Must be able to obtain background clearance as required by government customer

Target Base Salary Range: $120,000 - $130,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

#LI-JM3

#LI-REMOTE

Basic Requirements

Required Skills:
  • High School diploma, Associate's, or Bachelor's degree with 5+ years of experience as a Field Engineer, Systems Engineer, or a Manager in a technical environment.
  • Must be proficient in installating and advanced troubleshooting of server Hardware, Operating Systems, and software Infrastructure to resolve system and application-level issues.
  • Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Travel Requirements
Under 25%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes

Our U.S. Benefits include:
  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!


About Motorola Solutions

Motorola provides products, technologies, and services for mobile, wireline digital communication, information, and entertainment applications. Its product portfolio includes smartphones operating on the Android operating system, feature phones, media tablet devices, wireless accessories, and more. Its range of smartphone products includes the Moto X first generation, Moto X second generation, Moto G first generation, Moto G second generation, and more. It is also the manufacturer of Moto 360, a smartwatch that provides services such as notifications, updates, and other related features. It also provides monitors, cordless phones, applications, and accessories such as cases, wireless headsets, wireless speakers, and more. In addition, it provides multimedia content, including video, voice, messaging, and cloud-based and Internet-based applications and services to multiple screens such as mobile devices, televisions, media tablets, and personal computers. Its Medios service platform enables service providers to deliver content on devices. Motorola is based in Chicago, Illinois. It primarily sells its products in the United States, China, Brazil, and Singapore. Motorola currently operates as a subsidiary of Google Inc.

Motorola Solutions Careers

Join the dynamic team at Motorola Solutions today and be part of a company renowned for its relentless innovation, leadership in technology, and a commitment to professional excellence. As a global leader in communications and electronics, Motorola Solutions offers unparalleled job opportunities designed to empower your career growth and development. Work You’ll Do At Motorola Solutions, you will collaborate with a diverse team of experts who are at the forefront of technological innovation and public safety solutions. Our work impacts lives, ensuring safety and security for communities around the world. You will be part of a culture that values diversity, equity, and inclusion, and where every team member’s contribution is valued. Lead in Innovation and Technology Motorola Solutions is not just about radios and hardware; we are at the cutting edge of software solutions, AI, and data analytics. By joining our team, you will work on groundbreaking projects that redefine how public safety communicates in the digital age. Your work will help develop smart solutions that keep people safe and businesses thriving. Grow Your Career With Motorola Solutions, your career trajectory is boundless. We offer a variety of professional development and leadership training programs to help you hone your skills and advance within the company. From internships to full-time positions, Motorola Solutions is committed to nurturing talent and fostering an environment where innovation thrives. Benefits and Culture Our employees enjoy a competitive package of benefits that supports their life and well-being. These include health, vision, and dental insurance, employee assistance programs, and flexible working arrangements. At Motorola Solutions, we believe in maintaining a work-life balance that fosters both personal and professional growth. Join Our Team Explore the numerous employment opportunities at Motorola Solutions. Whether you are a seasoned professional or a recent graduate, we have positions ranging from engineering to marketing, sales to project management. We are hiring individuals who are passionate, curious, and ready to drive change. Networking and Professional Development Motorola Solutions values networking and connections within the industry. We encourage our employees to engage in various professional groups and forums to enhance their networking skills and industry knowledge. This engagement is pivotal in fostering a collaborative environment and sparking innovation within our teams. Internship Programs Our internship programs offer a robust introduction to the world of public safety solutions and communications technology. Interns at Motorola Solutions gain hands-on experience, working alongside seasoned professionals and participating in projects that make real-world impacts. Stay Connected Join the Motorola Solutions career community to stay updated on new job openings, company news, and industry developments. Tailor your job search with our career tools and get tips on crafting the perfect resume and acing your interview. Search Motorola Solutions Jobs Ready to start your journey with Motorola Solutions? Search open positions that match your skills and interests. We are looking for individuals who are driven, creative, and ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Motorola Solutions.
Learn more about Motorola Solutions
Size
18,700 employees
Market Cap
$42.7 billion
Industry
Telecommunications & Hardware
Net Income
$949 million
Founded
1928
5 Year Trend
+6.2%
Revenue
$7.4 billion
NASDAQ
MSI
* Ladders Estimates

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