Fiserv

Implementation Manager, French Bilingual

Fiserv • $100K — $126K *
Mississauga, ON L4T 0A1In-Person
Business Services
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bilingual proficiency in French and English.
  • 4+ years managing client implementations for large technical projects.
  • 4+ years driving high-priority project delivery.
  • 4+ years in project management for technical custom implementations.
  • 3+ years interfacing with cross-departmental teams for integrated solutions.
  • 3+ years with payment systems and integrations standards.
  • 4+ years of relevant education, experience, or military background.

Responsibilities

  • Manage client implementations and ensure project milestones are met.
  • Drive high-priority implementations, coordinating resources effectively.
  • Develop and execute detailed project plans and schedules.
  • Identify process improvements to enhance efficiency and revenue.
  • Interface with departments to offer tailored solutions to clients.
  • Lead cross-functional teams through all project phases.
  • Ensure compliance with project management methodologies.

Benefits

  • Wellness program with activities and rewards for total well-being.
  • Paid holidays and tiered vacation based on years of service.
  • Confidential support through Employee Assistance Program (EAP).
  • Recognition points redeemable for merchandise and gift cards.
  • Eight Employee Resource Groups for connection and inclusion.
  • RRSP with full company match up to 5% and employee stock purchase plans.
  • Comprehensive health, vision, and dental benefits.
  • Company-paid life insurance and disability coverage.
  • Emergency medical coverage for travel outside the province or country.
Full Job Description
Job Title
Implementation Manager, French Bilingual

About your role:

As an Implementation Manager at Fiserv, you will lead complex, high-priority client implementations and conversions from our Mississauga, Ontario office. You will collaborate across product, engineering, sales, and vendor teams to deliver custom technical solutions that streamline processes, increase revenue, and improve product efficiency. The role emphasizes timely delivery, strong client outcomes, and continuous process improvement.

What you'll do:
  • Manage client implementations, projects, and conversions for large/technical custom implementations, ensuring milestones and deliverables are met.
  • Drive complex, high-priority implementations and component phases of larger programs, coordinating technical and business resources.
  • Develop, coordinate, and execute project plans, task schedules, and resource activities to ensure on-time delivery and quality outcomes.
  • Identify opportunities to streamline procedures, enhance revenue, and improve product efficiency through process changes and technical solutions.
  • Interface with other Fiserv departments to generate and offer appropriate solutions and communicate Fiserv services and products to clients, sales, and vendors.
  • Lead and coordinate cross-functional teams responsible for all aspects of an implementation, project, or conversion, from initiation to closure.
  • Ensure adherence to project methodologies, delivery processes, and implementation management processes.
  • Resolve most issues independently and refer only the most complex matters to higher levels.
  • Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.


Experience you'll need to have:
  • Bilingual proficiency in both French and English.
  • 4+ years of experience in managing client implementations and conversions for large or complex technical engagements.
  • 4+ years of experience driving complex, high-priority projects and managing program component delivery.
  • 4+ years of experience in project management focused on technical custom implementations, including planning, testing, and deployment coordination.
  • 3+ years of experience interfacing with cross-functional, cross-departmental teams to define requirements and deliver integrated solutions.
  • 3+ years of experience with payment systems and industry standards (e.g., PCI DSS, ISO 8583) and payment processing integrations.
  • 4+ years of equivalent combination of educational background, related experience, and/or military experience.


Experience that would be great to have:
  • Bachelor's degree in a related field or an equivalent combination of education, work, and/or military experience.
  • 3+ years of experience in financial services implementations.
  • 3+ years of experience in software development project management.
  • Project Management Professional (PMP) certification.


How you'll work:
  • This role is on-site 3 days a week and remote days per week. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
  • This role requires the use of a computer and audio equipment.


Sponsorship:
  • Applicants must be legally authorized to work in Canada to be considered for this position. The company is not offering visa or work permit support. Only candidates who are Canadian citizens, permanent residents or who hold a valid open work permit will be considered for this role.


Benefits at Fiserv:
  • Fuel Your Life wellness program with activities and rewards to support total well-being
  • Paid statutory holidays, Recharge & Refuel vacation (years-of-service tiers), and a Paid Sick Time program
  • No-cost, confidential support through the Employee Assistance Program (EAP) for you and household members
  • Recognition through Living Proof, with points redeemable for merchandise and gift cards
  • Eight Employee Resource Groups to build connection and inclusion
  • RRSP with 100% company match up to 5%, a Non-Registered Savings Plan (NREG), and an Employee Stock Purchase Plan (ESPP)
  • Comprehensive extended health care and vision benefits, plus dental coverage
  • Company-paid Basic Life and AD&D, with optional life and AD&D coverage available
  • Company-paid Short-Term Disability and Long-Term Disability income protection
  • Emergency medical coverage for out-of-province/out-of-country travel via extended health benefits


Salary Range:
$100,000.00-$126,000.00

Thank you for considering employment with Fiserv. Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

About Fiserv

CashEdge(R) provides infrastructure that global financial institutions rely on to extend their online channels and enhance customer profitability. CashEdge delivers secure Online Money Movement and Advanced Account Aggregation platforms that power specialized retail banking and advisor applications. These proven solutions enable CashEdge's clients to create compelling online offerings that attract customers, generate revenues, and reduce costs. CashEdge serves top-tier financial institutions around the world. Clients and partners include Vanguard, RBC Financial Group, CIBC, Yahoo! Finance, Digital Insight, First Data, TD Canada Trust, NYCE, Laurentian Bank, Financial Fusion and Corillian. CashEdge has offices in New York and Silicon Valley.

Fiserv Careers

Join the Fiserv team today and be part of a dynamic company known for innovation, leadership, and a commitment to the professional growth of its employees. At Fiserv, we offer more than just job opportunities; we provide a platform where skills are honed, leadership is cultivated, and career aspirations are achieved. Work You’ll Do At Fiserv, we are constantly on the lookout for talented individuals eager to thrive in a culture that fosters growth and diversity. Our team is composed of professionals who lead the way in financial services technology. By joining us, you will collaborate with some of the brightest minds in the industry, working together to solve complex challenges and deliver innovative solutions that impact millions of people every day. Explore Our Job Opportunities Whether you're seeking an entry-level position or a more senior role, Fiserv offers a range of career paths in areas such as software development, project management, financial analysis, and client services. Our hiring process is designed to identify and attract individuals who are not only technically proficient but who also embody our values of integrity and responsibility. Internship Programs Kickstart your career with a Fiserv internship. Our internships provide invaluable workplace experience and networking opportunities that often lead to full-time employment. As an intern, you’ll gain hands-on experience while working on meaningful projects that directly contribute to the company’s goals. Benefits and Culture Fiserv is committed to the well-being and continuous development of our employees. We offer competitive benefits including health, dental, and vision insurance, as well as opportunities for professional development through leadership training and diversity programs. Our culture is one of inclusion, where every team member is valued and has the opportunity to contribute to our success. Career Growth and Development We believe in nurturing the potential of our employees through career development initiatives and continuous learning opportunities. At Fiserv, you will find a supportive environment where you can grow your career through on-the-job experiences, mentoring, and formal training. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with Fiserv today and help shape the future of financial services. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Fiserv. Explore, innovate, and grow with Fiserv. Let your career journey begin here, where you can make a real difference in the world of finance.
Learn more about Fiserv
Size
44,000 employees
Market Cap
$63.4 billion
Industry
Information Technology
Net Income
$958 million
Founded
1984
5 Year Trend
+24.1%
Revenue
$14.8 billion
NASDAQ
FISV
* Ladders Estimates

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