Summary

Responsible for managing an implementation group that works on large scale, complex, enterprise wide initiatives. These initiatives involve technology change, business process redesigns and operating model reviews/ amendments. Conducts performance management and career development processes, and staffing and disciplinary actions. Job focus is on managing others and applying operational or strategic management skills. Management responsibilities and decisions include hiring, performance reviews, pay decisions and development. Achieves goals mostly through work of others. Provides leadership to managers and professional staff. Is accountable for the performance and results of multiple related teams. Develops departmental plans, including business, production and/or organizational priorities. Decisions are guided by resource availability and organizational objectives.

We are seeking an Implementation Manager to lead a large scale, highly complex, enterprise wide cloud transformation initiative. This role will require subject manager expertise in Northern Trust’s portfolio accounting and fund accounting products, and will be responsible for designing and implementing a scalable future state technology, business, product, and operating model. In the role, the Implementation Manager will be responsible for managing multiple functions, providing leadership and guidance to subordinate managers, and taking full ownership of the project deliverables with minimal supervision. Additionally, this individual will be expected to look across all corporate strategic initiatives to understand how the big picture initiatives link together in a holistic roadmap, validating that the work they are executing is aligned to that overall roadmap. Accountability for the project outcome, performance management, and career development programs for this implementation function will also sit with the Implementation Manager.

Working Model: Hybrid

We have a balanced hybrid working model to ensure you get the flexibility you need, and the successful candidate will spend their time between working in the office and working from home.

Job Description:

As an Implementation Manager, you will be expected to:

• Define and drive strategy and innovative solutions for enterprise-wide initiatives that address current and future business challenges and achieve organizational objectives.
• Looks across all corporate strategic initiatives to understand how the big picture initiatives link together in a holistic roadmap.
• Oversee, plan, and direct the activities of the project, ensuring that Business objectives are being met.
• Develop, implement, and communicate an overall strategy to meet both the Business Unit's and Corporation's strategic plan. Direct the activities of those areas toward accomplishing those objectives.
• Assume accountability for financial and staffing resources, including developing and managing capital and expense budgets, focused on continually improving efficiency, effectiveness and productivity.
• Assume full accountability for timeline, delivery, performance, and profitability of the implementation
• Utilize your extensive business experience and broad functional expertise to provide proactive strategic leadership, particularly within the accounting, unitization, and daily valuation product offerings
• Have an extensive track record of delivering complex products or transformation initiatives using Agile software development methodologies
• Have cross functional knowledge across the business and technology, with familiarity building scalable, stable, resilient software in the Cloud
• Coordinate and align priorities across completing stakeholders, including senior management, program leadership, other strategic initiatives, and clients/prospects
• Work directly with clients and prospects to market and implement the future state products
• Engage with and manage third party vendors, including staff augmentation and external service providers
• #LI-Hybrid
• #LI-GG1

Qualifications:

Our ideal candidate would have the following experience and skills:

• Bachelor’s degree in a pertinent field, with the ideal candidate possessing a degree in Finance, Computer Science, Mathematics, Statistics, and/or Economics
• 10+ years of relevant industry experience in the portfolio accounting or fund accounting domains
• Knowledge of business strategy development is necessary to provide long term planning and to manage the profitability/performance of a major business implementation. Leadership and organizational skills are required to direct the activities of multiple teams.
• Technical skills (and the ability to learn new technology) is required for the role, with a focus on being conversant with Azure cloud technology, SQL, Java, and APIs
• Excellent organizational skills, the ability to prioritize multiple deliverables, and to work independently with minimum supervision.
• Excellent oral and written communication skills
• A collaborative approach to working; Agile experience as a product owner or product manager is required for this role
• Experience working with cloud applications is a plus, but not required

Salary Range:

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.