Location: Remote / Near Major International Airport / Ideally Midwest or Central location (with 80-100% travel required)
About this Role:The
Implementation Engineer will be responsible for the successful installation and commissioning of Capsa - RoboPharma robotic automation and conveyance systems in pharmacy central fulfillment centers. This role requires a deep understanding of automation technology, strong technical skills, and the ability to manage complex installations. This is a hands-on engineering role at the heart of the installation - configuring, testing, troubleshooting, and repairing automation hardware, PLCs, controls, and software until the system runs the way it should. The ideal candidate is an engineer who genuinely likes to fix things - someone who is drawn to root cause and repair - but who stays focused on schedule and gets the job done.
The ideal candidate will have experience in implementing automation solutions and possess a hybrid of healthcare/pharmacy/technology knowledge and mechanical aptitude. This role is responsible for monitoring teams to ensure onsite installation timelines are being met, processes followed, staying alert for risk, and resolving issues as they arise. The successful contributor for this position must be able to execute standard project management processes, deliver exceptional customer service and ensure the highest quality implementation for our customers.
What You'll Do:- Lead the installation and commissioning of robotic automation and conveyance systems in central fulfillment centers
- Collaborate with project managers, engineers, and other stakeholders to ensure seamless integration of automation systems
- Develop and execute detailed installation plans, including timelines, resource allocation, and risk management
- Conduct site assessments to determine installation requirements and ensure readiness
- Oversee the setup, calibration, and testing of robotic systems and conveyance equipment
- Provide training and support to on-site staff on the operation and maintenance of automation systems
- Ensure compliance with safety regulations and industry standards throughout the installation process
- Document installation procedures, configurations, and any modifications made during the project
- Create and maintain comprehensive project and process documentation
- Report weekly status updates and identify obstacles or concerns that require resolution, communicating all relevant data to internal departments and external vendor partners
- Identify areas for improvement in the product(s) and implementation process and recommend changes
- Manage all vendor relationships that are associated with delivery of Pharmacy Automation Central Fill equipment
- Other duties or special projects as assigned.
What We're Looking For:- Bachelor's degree in Engineering, Automation, Robotics, or related field
- Minimum of 3 years of experience in implementing automation systems, preferably in the healthcare or pharmacy industry
- Knowledge of network protocols, SQL database and technology is required
- Strong technical knowledge of robotic automation and conveyance systems
- Demonstrated experience in working with Field Services organizations
- Ability to read and interpret technical drawings and specifications
- Ability to travel and complete an extended onboarding and training program for a minimum of 12 weeks in the Netherlands
- Significant travel is required (up to 80%)
Compensation & Benefits:- Competitive salary, commensurate with experience
- Medical, dental, and vision insurance
- Paid parental leave, paid time off, and paid holidays
- 401(k) with company match
- Company-paid life, AD&D, and long-term disability insurance
- Voluntary insurance plans, including short-term disability and supplemental coverage
- Supportive team culture within an innovative, growth-oriented company
