This individual will be primarily engaging in hands-on configuration of the Litify platform (Salesforce) in order to onboard our clients, set them up for success on Litify, and ensure a timely and smooth go-live on their projects.
In this role, you will:- Report to an Engagement/Project Manager on the project and owning the hands-on implementation cycle of clients
- Attend and participate in regular calls and interaction with our clients (law firms) directly
- Partner closely within your project teams and the broader services teams on discovering, designing, building, testing and deploying Litify solutions or extensions of the Salesforce platform
- Bring a curious mindset to customer engagements and gathering requirements to match customer needs
- Present your solutions to your customers and technical designs to your peers
- Support our people to be more successful by identifying best practices and helping others learn and benefit from your discoveries
We require:- 1-5 years of experience with the Salesforce platform, either as an Administrator or a Consultant
- 1+ years experience with Salesforce Automation. Strong Flow knowledge is required, with emphasis on record triggered flows, collections, loops, and working with and configuring 3rd party lightning components
- Expertise in setting up users, profiles and roles in the Salesforce platform
- Experience conducting data migration from CSV, SOQL or other systems to the Salesforce platform, using various tools such as the Apex Data Loader
- Experience configuring reports and dashboards in the Salesforce platform
- Experience with Click Development in the Salesforce platform, including but not limited to custom fields, page layouts, flows
- Experience installing and Click Configuration of certain AppExchange applications
- Ability to work as part of a multi-faceted team to solve client-related inquiries and problems
- Start-up qualities: self-starter, autonomous, driven, motivated, and hungry
- Understanding of the Salesforce product and command of Cloud-based systems a plus
Nice to have: - Exposure to the legal industry and technology in law firms a plus
- A bachelor's degree from an accredited university is a plus
- Salesforce certifications such as ADM-201 or DEV-401 a plus
Disclosure:The estimated pay range for this role is $90,000-100,000. You may also be offered a bonus and benefits.
Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.
Individual pay rate decisions are based on a number of factors, including qualifications for the role, experience level, skill set, and balancing internal equity relative to peers at the company.
The range above is for the expectations as laid out in the job description, however we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated to you as a candidate.
