Cognizant

Ignition Lead support Engineer - Remote

Cognizant$110K — $130K *
US-AnywhereRemote in Mississauga, ON
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of hands-on experience with Inductive Automation Ignition (v8.x)
  • Proficiency in Python scripting within the Ignition environment
  • Strong understanding of industrial communication protocols: OPC-UA, Modbus TCP/RTU, DNP3, MQTT
  • Experience with relational databases like SQL Server, MySQL, or PostgreSQL
  • Familiarity with PLC/DCS platforms such as Allen-Bradley and Siemens
  • Knowledge of ISA/IEC 62443 cybersecurity standards for Industrial Control Systems
  • Experience with cloud-connected SCADA or IIoT architectures

Responsibilities

  • Act as the primary support contact for production issues across Ignition and IIoT systems
  • Troubleshoot incidents across the full stack from shop-floor devices to cloud environments
  • Monitor and resolve issues impacting data availability and gateway performance
  • Perform Root Cause Analysis (RCA) and implement preventive measures
  • Administer Ignition Gateway installations, upgrades, and configurations
  • Collaborate with engineering teams to maintain network security and functionality
  • Contribute to on-call rotation for 24/7 production support coverage

Benefits

  • Comprehensive health insurance options
  • Generous PTO policy
  • Professional development opportunities
  • Flexible work arrangements
  • Employee wellness programs
Full Job Description
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

Roles and Responsibilities:
  • Act as the primary support contact for production issues across Ignition and IIoT systems
  • Troubleshoot incidents across the full stack:
    • Shop-floor devices - OPC-UA/Kepware - Ignition - MQTT/Kafka - Cloud
  • Monitor and resolve issues impacting:
    • Data availability, latency, and integrity
    • Gateway performance and connectivity
  • Handle incidents via ITSM tools (ServiceNow/Jira) with SLA adherence
  • Perform Root Cause Analysis (RCA) and implement preventive measures
  • Support multi-site and multi-gateway environments (local + cloud gateways)
  • Administer Ignition Gateway (Edge & Enterprise deployments):
    • Installation, upgrades, patching, and configuration
  • Manage Tag historian and store-and-forward systems, Alarms, reports, transaction groups, and MES modules
  • Monitor Gateway CPU, memory, tag execution rates, OPC connections and tag health
  • Perform Backup & disaster recovery drills
  • System audits and performance optimization
  • Support PLC/DCS integrations via OPC-UA, Modbus, DNP3, and other industrial protocols
  • Maintain and troubleshoot database connections (MS SQL Server, MySQL, Oracle, PostgreSQL)
  • Collaborate with network engineers to maintain firewall rules, VPN tunnels, and VLAN segmentation for OT/IT networks
  • Assist in integrating Ignition with ERP/MES systems (SAP, Oracle, Plex) via REST/SOAP APIs
  • Develop and maintain Python scripts within Ignition for automation, data processing, and alarm management
  • Create and modify Perspective/Vision screens for operational dashboards and operator displays
  • Build and maintain transaction groups, named queries, and stored procedures for historian data
  • Partner with process engineers and plant operators to gather requirements and implement improvements
  • Participate in change management processes and ensure proper testing before production deployments
  • Contribute to on-call rotation for 24/7 production support coverage

Required Skills & Experience:
  • 7+ years of hands-on experience with Inductive Automation Ignition (v8.x)
  • Proficiency in Python scripting within the Ignition environment
  • Strong understanding of industrial communication protocols: OPC-UA, Modbus TCP/RTU, DNP3, MQTT
  • Experience with relational databases: SQL Server, MySQL, or PostgreSQL (query writing, stored procedures)
  • Familiarity with PLC/DCS platforms (Allen-Bradley, Siemens, Schneider, Honeywell, DeltaV)
  • Working knowledge of networking fundamentals: TCP/IP, VLANs, firewalls, and OT/IT convergence
  • Experience working in a production or manufacturing plant environment
  • Ignition Core Certification
  • Experience with Ignition MES, Sepasoft modules (OEE, SPC, Track & Trace)
  • Knowledge of ISA/IEC 62443 cybersecurity standards for Industrial Control Systems
  • Knowledge of ISA-95, ISA-88 architectures
  • Familiarity with CI/CD pipelines and DevOps practices applied to OT/SCADA environments
  • Experience with cloud-connected SCADA or IIoT architectures (AWS, Azure IoT, MQTT Sparkplug B)
  • Exposure to historian platforms such as OSIsoft PI, Canary, or InfluxDB
  • Experience with multi-site IIoT deployments, OEE and manufacturing KPIs

Compensation: - Base + COLA and this position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans. Application will be accepted by 10/8/2026

About Cognizant

TriZetto is Powering Integrated Healthcare Management. With technology solutions touching more than half the U.S. population today, TriZetto is uniquely positioned to drive the convergence of core benefit administration, care management and constituent engagement. TriZetto provides premier information technology solutions that enable payers and other constituents in the healthcare supply chain to improve the coordination of benefits and care for healthcare consumers.

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Learn more about Cognizant
Size
340,400 employees
Market Cap
$28.7 billion
Industry
Net Income
$1.3 billion
Founded
1994
5 Year Trend
+6.5%
Revenue
$16.6 billion
NASDAQ

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