THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $107,137.00-$123,208.00 THIS POSITION IS ONLY OPEN TO CANDIDATES WHO ARE PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE OF COMPUTER SPECIALIST (SOFTWARE). The Ideation Business Analyst will play a key role in identifying, evaluating, and refining innovative technology solutions to improve ACS's operations. This role bridges the gap between technology and business needs by conducting research, gathering requirements, and translating ideas into functional specifications that drive technology-driven improvements. Reporting to the Director of Technology Ideation, the Ideation Business Analyst will collaborate with internal stakeholders, technical teams, and vendors to assess the feasibility of new ideas, ensure alignment with business objectives, and facilitate the implementation of solutions that enhance service delivery across ACS and its partner organizations. Key responsibilities will include but not limited to: - Collaborate with stakeholders to analyze business needs and recommend process improvements. - Lead sessions to define project scope and objectives with business units and technical teams. - Develop business requirements, functional specifications, and system documentation. - Create process maps, screen mockups, and user stories for effective communication with development. - Work with Business Relationship Managers, Project Managers, and other stakeholders to ensure alignment between business needs and technical solutions. - Participate in User Acceptance Testing (UAT), develop test cases, and validate solutions while documenting defects and recommending improvements before deployment. - Provide training and support during system rollout. - Develop and maintain documentation, including business requirement documents (BRD) and user guides. - Support training material creation and conduct train-the-trainer sessions. ADDITIONAL INFORMATION Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report. TO APPLY Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID#713535 No phone calls, faxes or personal inquiries permitted. Note: Only candidates under consideration will be contacted. COMPUTER SPECIALIST (SOFTWARE) - 13632 Qualifications (1) A baccalaureate degree from an accredited college, including or supplemented by twenty-four (24) semester credits in computer science or a related computer field and two (2) years of satisfactory full-time software experience in designing, programming, debugging, maintaining, implementing, and enhancing computer software applications, systems programming, systems analysis and design, data communication software, or database design and programming, including one year in a project leader capacity or as a major contributor on a complex project; or (2) A four-year high school diploma or its educational equivalent and six (6) years of full-time satisfactory software experience as described in "1" above, including one year in a project leader capacity or as a major contributor on a complex project; or (3) A satisfactory combination of education and experience that is equivalent to (1) or (2) above. College education may be substituted for up to two years of the required experience in (2) above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience. A masters degree in computer science or a related computer field may be substituted for one year of the required experience in (1) or (2) above. However, all candidates must have a four year high school diploma or its educational equivalent, plus at least one (1) year of satisfactory full-time software experience in a project leader capacity or as a major contributor on a complex project. NOTE: In order to have your experience accepted as Project Leader or Major Contributor experience, you must explain in detail how your experience qualifies you as a project leader or as a major contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualification requirements. Special Note To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and/or on-line applications programming.