HED

ICT Engineer - Mission Critical

HED$120K — $150K *
Technical Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in electrical, ICT, or related Engineering discipline; Master's preferred.
  • RCDD certification required.
  • Advanced certifications (BICSI DCDC/OSP, PMP, LEED AP) strongly preferred.
  • 10-15 years of experience in ICT or low-voltage design, especially in large-scale projects.
  • Expertise in structured cabling and network/telecom systems integration required.
  • Strong ability to set vision and strategy for ICT integration.
  • Exceptional communication and leadership skills.

Responsibilities

  • Provide leadership for ICT system design in data center projects.
  • Set vision for ICT integration aligned with sustainability and design goals.
  • Serve as technical authority on structured cabling and building systems.
  • Translate emerging technologies into best practices and standards.
  • Direct and review complex ICT analyses and interdisciplinary coordination.
  • Lead client engagements and business development efforts.
  • Mentor senior ICT engineers and champion knowledge-sharing across the firm.

Benefits

  • Flexible hybrid work model promoting autonomy and collaboration.
  • Professional open-space office environment for teamwork and independent work.
Full Job Description
ICT Engineer - Mission Critical

HED is looking to add an experienced person to our ICT team. The ICT Engineer is HED's foremost expert in the planning, design, and delivery of advanced information and communication technology (ICT) systems in the mission critical data center environment.

Position Summary

This role operates as a sector-wide authority and trusted advisor, translating complex client and project needs into innovative, integrated ICT strategies that drive building performance, resiliency, and future-ready design. At this level, the ICT Engineer sets vision for discipline growth, guides multidisciplinary coordination at the highest level, and champions firmwide innovation in digital building infrastructure. They serve as the "go-to" resource across the mission critical sector, shaping technical excellence, mentoring leaders, and strengthening client trust through thought leadership and advocacy.

Essential Functions:

  • Provide sector wide mission critical leadership for ICT system design, delivery, and innovation across large-scale, complex, and high-profile data center projects.
  • Set vision for ICT integration, ensuring alignment with client objectives, sustainability goals, and HED's multidisciplinary design excellence.
  • Serve as the highest-level technical authority on structured cabling, network/telecom infrastructure, wireless systems, audiovisual, and converged building systems.
  • Translate emerging technologies, digital design trends, and industry standards into HED best practices, standards, and tools.
  • Direct and review highly complex ICT analyses, specifications, and interdisciplinary coordination, ensuring excellence and code compliance.
  • Lead client-facing engagements as a trusted advisor, including business development pursuits, interviews, and strategic partnerships.
  • Mentor and develop senior ICT engineers, advancing future firm leaders.
  • Champion firmwide knowledge-sharing by authoring white papers, speaking at conferences, and leading cross-sector innovation initiatives.
  • Oversee discipline performance in construction administration, providing expert resolution for the most complex field conditions.
  • Serve as a resource integrator, building professional networks and leveraging external partnerships to drive firm growth and technical distinction.


Requirements

  • Bachelor's degree in electrical, ICT, or related Engineering discipline required or equivalent tenured experience as demonstrated through industry recognized certification and/or licensure; Master's degree preferred.
  • RCDD certification required.
  • Advanced professional certifications strongly preferred, such as BICSI DCDC/OSP, PMP, or LEED AP.
  • 10-15 years of ICT or low-voltage design experience in the AEC industry, with significant leadership in large-scale, multidisciplinary projects.
  • Recognized expertise in structured cabling, network/telecom infrastructure, and low-voltage systems integration.
  • Proven ability to set vision and strategy for ICT within an integrated design environment.
  • Exceptional communication and leadership skills, with demonstrated success in influencing client, team, and industry decisions.
  • Proficiency in Revit, AutoCAD, and ICT-related design software required.
  • Advanced knowledge of ICT standards (BICSI, TIA/EIA, NEC) and relevant building codes required.


Physical Requirements

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to effectively communicate in writing and verbally via phone, video conferencing, and in-person.
  • Visual acuity to perform responsibilities.


Work Environment

  • We embrace a hybrid model that promotes both autonomy and collaboration, including the freedom to work from home, with regular in-office days to connect with teammates and build culture.
  • The office is a professional, open-space environment for collaborative and independent work.


Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

About HED

HED is an architecture and engineering firm that provides design and consulting services for a variety of industries, including healthcare, education, and corporate. The company was founded in 1908 and is headquartered in Chicago, Illinois. HED has offices in several cities across the United States and has worked on projects around the world. The company is committed to sustainable design and has received numerous awards for its work. HED's mission is to create environments that enhance the human experience and improve the quality of life.
Learn more about HED
Size
500 employees
Industry

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