Roles & Responsibilities
- Own SevOne platform configuration: polling policies, threshold groups, alert policies, device groups, discovery profiles, reporting
- Configure ICMP polling with confirmation logic (consecutive failures)
- Define and maintain device-class-based threshold profiles
- Implement flap detection and alert consolidation mechanisms
- Tune interface performance thresholds (utilization, errors, discards, packet loss)
- Manage monitoring for WAN, campus, and data center infrastructure
- Configure BGP adjacency alerting with hold-down timers
- Lead root cause analysis for recurring network and circuit issues
- Design and maintain SevOne operational dashboards
- Define and implement monitoring methods (SNMP, traps, WMI, agent-based)
- Maintain device lifecycle within SevOne (onboarding/offboarding)
- Manage SevOnePagerDuty integration (webhooks, payloads, severity mapping)
- Implement alert routing based on device class and criticality
- Implement alert deduplication and consolidation rules
- Strong experience in IBM SevOne administration and configuration
- Strong knowledge of network protocols (BGP, SNMP, ICMP)
- Experience with enterprise network monitoring (WAN, DC, campus)
- Experience integrating monitoring tools with PagerDuty/ServiceNow
- Strong troubleshooting and root cause analysis skills
Salary Range-$90,000-$120,000 a year
#LI-KR3
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
