I.T. Automation Specialist

Town of Greenwich, CT

$80K — $103K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in computer science, business, or related field.
  • 2 years of technical automation or business administration experience.
  • Familiarity with Tyler's Enterprise ERP and Hyland's OnBase systems preferred.
  • Strong knowledge of technical automation and system integration.
  • Proficient in Microsoft 365 and I.T. workflow automation tools like Power Automate.
  • Excellent analytical, problem-solving, and project management skills.
  • Ability to maintain relationships with various stakeholders.

Responsibilities

  • Identify opportunities to automate and streamline Town processes in collaboration with I.T. Leadership.
  • Regularly review administrative tools for optimal automation efficiency.
  • Develop Proof of Concepts (POCs) for automation projects, ensuring functionality with minimal resources.
  • Pilot and troubleshoot proposed automation solutions to assess their effectiveness.
  • Oversee accounts payable functions, ensuring budgetary compliance for the I.T. Department.
  • Assist in preparing the annual budget and coordinate daily office operations.
  • Serve as the content steward for the Department's website and manage vendor contracts.

Benefits

  • Comprehensive training and experience assessment during the selection process.
  • Opportunity to work in a collaborative, fast-paced environment.
  • Engagement with various departments and external stakeholders to drive automation initiatives.
  • Ability to influence the automation strategies within the I.T. Department.
Full Job Description
Salary: $80,465.00 - $103,825.00 Annually
Location : 101 Field Point Road, Greenwich, CT
Job Type: Full Time
Job Number: 26-27-00037
Department: INFORMATION TECHNOLOGY
Opening Date: 08/04/2026
Closing Date: 8/25/2026 4:00 PM Eastern

General Statement of Duties

Coordinates technical projects relating to the automation and streamlining of various processes supported by the I.T. Department. Oversees the day-to-day operations related to internal I.T. Department finances.
Qualifications

Experience and Education:
Bachelor's degree from an accredited college or university in computer science, business, or a related field, plus two (2) years of related technical automation or business administration experience.
Experience with Tyler's Enterprise ERP financial management software and Hyland's OnBase document management system preferred.
Qualifications:

Demonstrated knowledge of technical automation and systems integration involving the ability to design, implement, and maintain cohesive, efficient, and automated workflows by connecting disparate systems.
Demonstrated proficiency in the use of a personal computer, Microsoft 365 applications, as well as industry-related I.T. workflow automation tools such as Power Automate.
Proven ability to effectively use enterprise financial systems including user permissions, workflow and report building.
Demonstrated analytical and problem-solving skills.
Demonstrated project management skills.
Demonstrated knowledge of administrative operations as well as best practices regarding the principles of budgeting, invoice processing and office management.
Proven ability to compose and present reports orally and in writing to provide organized and accurate statistical information.
Proven ability to multi-task and to perform a variety of functions in a fast-paced environment.
Proven ability to maintain positive working relationships with internal and external stakeholders, including colleagues and vendors.
100% Training & Experience Assessment

The examination to determine a candidate's eligibility for the position will be a Training and Experience Assessment. This type of examination requires that you completely fill out the application, adding pages for additional relevant information where needed, and attaching any documentation of certificates, degrees, other significant documents, etc. A candidate's eligibility to be interviewed will be based solely on material submitted at the time of application. Once the Eligibility List is prepared no further information may be submitted and no adjustments will be made.
Job Description

Department:Information Technology
Union:LIUNA
Grade:E
FLSA:Exempt
Reports To: I.T. Business Systems Manager

Duties and Responsibilities:
Works with I.T. Leadership and external departments to identify opportunities to automate and streamline existing Town processes.

Regularly reviews existing administrative tools, such as document management and enterprise resource systems, to ensure optimal automation.

Develops Proof of Concepts (POCs) for automation projects, to ensure technology is feasible, focusing on functionality with minimal resources.

Pilots and troubleshoots proposed automation solutions.

Assists with back-end technology support for the Town's accounting and document management systems.

Oversees the accounts payable functions on behalf of the I.T. Department, monitoring expenditures to assure budgetary compliance.

Assists with the preparation of the annual budget.

Coordinates daily office operations including I.T. office coverage for customer service needs, vendor management, supply procurement and inventory, computer leasing schedules, and the disposition of surplus or obsolete property.

Serves as the content steward for the Department's website.

Assists with the development and administration of vendor contracts in collaboration with the Purchasing Department guidelines.

Oversees the effective usage of, and available resources for, the I.T. Training Room.

Responds to the Freedom of Information Act requests and e-discovery email searches and communicates with various departments and/or the public.

Performs other related duties as assigned.

Supports Town policies and philosophies.
Supplemental Information

All positions may be subject to an interview process. The Town reserves the right to limit the number of qualified candidates who will be invited to participate in the recruitment, or any part thereof.

01

Please list the dates and name the organizations where you gained the experience in the question listed above. To determine whether or not you are qualified, the experience you list must also be listed in the work experience section of the application.
02

Please identify your highest level of education:
  • High School
  • Some College
  • Associate's Degree
  • Bachelor's Degree or higher
  • None of the above

03

Please identify the focus of your degree:
04

How many years of related work experience do you possess in the field of technical automation or business administration?
  • None
  • Less than 2 years
  • 2 to 4 years
  • 4 to 6 years
  • More than 6 years

05

Please identify the document management programs/systems you are proficient with:
06

Please provide a recent example of a technical project that you coordinated, relating to the automation or streamlining of a process or workflow for an organization.
Required Question

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