In this role, you will work directly with customers, field technicians, delivery teams, and engineering stakeholders across data centers, laboratories, and operational environments. You will act as a trusted technical advisor, helping customers deploy and operate reliable, high-performance network and optical transport infrastructure.

This opportunity is ideal for an experienced infrastructure engineer who combines hands-on deployment expertise with strong operational discipline, customer communication, and the ability to lead complex technical work in mission-critical environments.

What you will do

• Support physical deployment activities in customer data centers, including rack installation, fiber deployment, switch and router installation, testing, commissioning, upgrades, migrations, and remediation.
• Support hyperscale and colocation environments of large-scale data center operators.
• Install, troubleshoot, and commission high-capacity network, server, and optical transport equipment in live or controlled data center environments.
• Support Data Center Interconnect deployments connecting geographically separated data centers using high-speed optical transport.
• Work with optical line systems and related components, including OLS, ROADM, transponders, MUX/DEMUX, EDFAs, and associated cabling and optics.
• Develop, review, and maintain detailed Methods of Procedure for installations, upgrades, migrations, break/fix activities, and remediation.
• Perform scenario planning, risk analysis, pre-checks, post-checks, and rollback planning for complex operational changes and customer escalations.
• Provide Tier 3 technical escalation support to field technicians and delivery teams for complex network, hardware, fiber, and transport issues.
• Review Bills of Materials, equipment lists, designs, and implementation plans for technical accuracy, completeness, and alignment with customer requirements.
• Diagnose faults using appropriate optical and network test equipment; document findings, corrective actions, and commissioning results.
• Identify operational gaps and improvement opportunities, recommending practical solutions that improve reliability, efficiency, service quality, and customer outcomes.

Skills you will bring

• • Recent hands-on physical deployment experience in data center networking, optical transport, or mission-critical infrastructure;
  • Demonstrated experience with rack installation, fiber deployment, switch/router installation, testing, and commissioning in data centers.
  • Experience supporting hyperscale, colocation, or similarly large-scale and mission-critical data center environments.
  • Practical knowledge of Data Center Interconnect architecture and high-speed optical transport.
  • Experience with modular chassis platforms from one or more of the following vendors, or comparable systems: Cisco 8000 Series, Arista 7800 Series, and Juniper PTX Series.
  • Experience installing or supporting data center computing and server platforms from HPE, Dell, Supermicro, NVIDIA DGX, or comparable manufacturers.
  • Working knowledge of OLS, ROADM, transponders, MUX/DEMUX, EDFAs, and associated optical transport technologies.
  • Hands-on experience with optical and fiber test equipment, including Optical Power Meter, Light Source, Fiber Microscope, VFL, OLTS, OTDR, and BERT Tester.
  • Strong troubleshooting skills across the physical layer, fiber, network hardware, and optical transport domains.
  • Proven ability to lead or author Methods of Procedure and execute high-risk changes with clear pre-check, implementation, validation, and rollback procedures.
  • Strong break/fix, fault isolation, root-cause analysis, and technical documentation skills.
  • Ability to operate as a Tier 3 escalation point and provide clear, actionable guidance to field teams.
  • Strong customer-facing communication skills and the ability to explain technical risks and recommend practical improvements.
  • Ability to work independently at customer sites while influencing outcomes across multiple teams and organizations.
  • Strong analytical and documentation skills, including proficiency with Microsoft productivity tools.
  • Consultative mindset, curiosity, attention to detail, and a consistent focus on operational excellence and safety.
  • Willingness to travel to customer data centers, laboratories, warehouses, and other operational locations across the United States as required.

Primary country and city: United States (US) Hybrid: Plano, Texas

Job details: Network Engineer

Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.

Your Pay

The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.

Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit's objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.

Your Health
Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.

Your Financial Security

We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson's full matching contributions of 4%. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson's Stock Purchase Plan.

Your Time
Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee's start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.

Additional Benefits
Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.