Hyperscale Account Manager

Black Box

$100K — $120K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • At least 5 years in account management, sales, or client-facing roles.
  • Experience with large or complex accounts, especially in data center, construction, or infrastructure sectors.
  • Strong organizational skills with a focus on time management.
  • Ability to juggle multiple priorities effectively and ensure timely completion of tasks.
  • Exceptional communication skills, both written and verbal.
  • Proven experience collaborating with diverse internal teams.
  • Proficiency in using Salesforce for account management and reporting.

Responsibilities

  • Partner with the Lead Account Manager for seamless account management.
  • Track and manage action items, deliverables, and timelines on various projects.
  • Ensure timely follow-ups and effective execution of priorities.
  • Maintain regular communication with client stakeholders and general contractors.
  • Respond promptly to client requests and provide necessary updates.
  • Monitor changes to project scope and identify potential opportunities for additional work.
  • Collaborate with internal teams to ensure alignment on client needs and project status.

Benefits

  • Supportive working environment with a focus on professional growth.
  • Opportunity to engage with major clients in dynamic sectors.
  • Cross-functional collaboration with diverse teams.
  • Access to advanced tools and platforms like Salesforce for efficiency.
  • Flexible working arrangements that promote work-life balance.
Full Job Description
Job Description

Key Responsibilities

Account Coordination
  • Partner with the Lead Account Manager to support day-to-day account management
  • Track action items, deliverables, and timelines across multiple projects
  • Ensure follow-ups are completed and priorities are executed


Client Engagement
  • Maintain regular communication with client stakeholders and general contractors
  • Respond to requests, provide updates, and ensure clear communication
  • Support a consistent and reliable client experience


Revenue & Opportunity Tracking
  • Monitor changes in scope and flag potential additional work
  • Support development of proposals and pricing inputs
  • Maintain visibility into active and upcoming opportunities


Internal Alignment
  • Coordinate with internal teams (operations, engineering, recruiting, finance) to move work forward
  • Communicate client needs clearly and ensure alignment across teams
  • Track progress and follow through on outstanding items


Salesforce & Reporting
  • Maintain accurate account activity, opportunities, and notes in Salesforce
  • Support pipeline tracking and basic reporting


Qualifications
  • At least 5 years of experience in account management, sales, or a client-facing role
  • Experience supporting large or complex accounts (data center, construction, infrastructure, or similar preferred)
  • Strong organizational and time management skills
  • Ability to manage multiple priorities and follow through on deliverables
  • Clear and professional communication skills
  • Experience working cross-functionally with internal teams
  • Proficiency in Salesforce

Similar Jobs

More Jobs at Black Box

More Enterprise Technology Jobs

Find similar Hyperscale Account Manager jobs: