Must pass motor vehicle, background check, and drug screen
Excellent customer service skills
Exhibits dependability and reliability
Responsibilities
Educate customers on new comfort systems
Deliver persuasive sales presentations
Maintain a professional demeanor
Assist customers in identifying their comfort needs
Secure customer approval for all jobs
Prepare proposals and price jobs following company standards
Follow up with customers for quality assurance and satisfaction
Prospect for new customers through outbound calls and networking
Communicate job details efficiently with support staff
Coordinate with Installers to ensure job execution meets customer expectations
Benefits
Opportunities for professional growth
Supportive team environment
Regular training meetings
Flexible working arrangements
Potential for performance-based bonuses
Full Job Description
What YOU Will Do:
Educate customers in new comfort systems.
Execute sales presentations, building the value greater than the customer's investment.
Maintain a professional attitude and appearance.
Assist customers to achieve healthy, comfortable, safe environments by asking questions to find out what their needs are.
Obtain customer authorized agreement for all jobs.
Complete proposals and price jobs to our customers within the guidelines set forth by the Company standards.
Actively pursue referrals from satisfied customers.
Follow up site visits to assure quality, and 100% customer satisfaction.
Ensure profitability of the department by accurately proposing all jobs, using book pricing, with an emphasis on quality and value.
Review all jobs with the department manager.
Communicate with our support staff, in a timely and efficient manner details of jobs, financing, and job scheduling.
Submit via email pictures and required forms in a timely fashion and describe in detail the specifications to finish the job as was promised to the customer.
Communicate to Installers the job requirements and expectations of the customer through verbal communication, pictures, drawings, and written forms.
Maintain contact with Installers and customers during installation to ensure a quality system is installed.
Prospect for new customers by outbound calling or contact neighbors of recent installation customers to increase customer base and personal income.
Attend and participate in regular scheduled sales meetings, special sales training and technician technical training meetings on relevant topics.
What We Need from YOU:
3 years of Sales experience minimum
3 years of HVAC experience preferred
High school diploma
Strong work ethic and eagerness to learn new methods
Must pass a motor vehicle & background check and drug screen
Superb customer service skills, honesty, dependability, and reliability
