Job SummaryWe currently have an exciting opportunity for a Workplace Investigations Manager in our Workplace Investigations Unit located in San Diego (Torrey Pines), CA.
Reporting to the Director of Workplace Investigations, this position provides on-site leadership and daily supervision for a team of seven investigators while conducting complex workplace investigations on behalf of the enterprise.
DUTIES AND RESPONSIBILITIES:As the Workplace Investigations Manager, approximately 50% of time in this position will be dedicated to leadership and management, 25% to investigative work, and 25% to strategic and organizational planning.
Leadership & Management Responsibilities:- Support the Director of Workplace Investigations with daily operations of the unit
- Manage operations of the investigative team, including workflow coordination, resource allocation, and operational decision-making
- Lead, mentor, and direct a team of seven investigators
- Conduct performance evaluations, provide ongoing feedback, and support professional development of team members
- Review and ensure quality of investigative work products, providing guidance and feedback to maintain high standards
- Prioritize and allocate investigative workload across the team
- Develop and present training programs on investigative topics
Investigative Responsibilities:- Independently manage and conduct complex investigations into unlawful workplace activity and policy violations in an independent, objective, unbiased, and professional manner
- Respond to complaints from the Integrity Hotline, email, and direct calls in a timely manner
- Conduct sensitive interviews with employees and other parties
- Collaborate with team members on complex cases
- Author detailed professional reports and maintain organized case files
- Preserve evidence and analyze data to support findings
- Interface with executives and external counsel on investigative matters
- Maintain strict discretion and confidentiality
Strategic & Organizational Planning:- Lead initiatives for investigative process enhancements and improvements
- Provide creative solutions to employee relations issues with comprehensive knowledge of Company policies, procedures, and practices, as well as federal/state laws and regulations pertaining to workplace conduct
- Contribute to development of new investigative processes and systems
- Perform trend analysis and special projects as assigned
General Requirements:- Responsible for observing all laws, regulations, and other applicable obligations wherever and whenever business is conducted on behalf of the Company
- Expected to work in a safe manner in accordance with established operating procedures and practices
- Work flexible hours to respond to urgent issues and workload requirements
- Travel throughout San Diego County and out-of-state as required.
Job Qualifications- Typically requires a bachelor's degree in business administration or a related discipline and eleven or more years of progressive human resource professional experience. Additional professional experience or formal training in human resources may be substituted in lieu of education.
- Bachelor's degree in business administration, Human Resources, criminal justice, or related discipline is preferred.
Preferred Experience:- Progressive professional experience in a corporate Human Resources department, OR
- Investigative and leadership experience in federal, state, or local law enforcement agency
Required Skills & Competencies:- Proven investigative experience including conducting interviews, locating and analyzing data, preserving evidence, and producing cohesive and thorough written reports
- Excellent interviewing skills
- Excellent written and interpersonal communication skills
- Experience interfacing with leadership on investigative matters
- Demonstrated technical expertise and application of human resource principles, theories, concepts, and practices
- Ability to contribute to the development of new processes or systems
- Customer-focused approach to all investigative matters
- Ability to identify issues, analyze complex data, and develop innovative solutions to diverse employee relations matters of varying scope and nature
- Excellent analytical, verbal, and written communication skills to accurately document and present findings to senior management and external parties
- Strong interpersonal skills to influence and guide employees at all levels, including senior leadership
- Ability to maintain confidentiality of sensitive information
- Project management skills to initiate, plan, and execute investigations
- Experience representing the company with external counsel or third-party investigative firms
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Ability to work independently and collaboratively in a fast-paced team environment
