Summary

The Human Resources Manager administers all facets of human resources activities within the organization. The HR Manager plays a key role in overseeing employee relations and performance management operations, while providing HR advisory to affiliated entities. This role focuses on ensuring disciplined execution of core HR processes, including performance evaluation and hiring process completion, in close coordination with HR partners and leadership, rather than functioning as a centralized HR control or strategy role. This role focuses on governance, technical reporting, and strategic HR advisory, providing operational oversight rather than hands-on execution or program design. The position ensures alignment with the operational realities of freight forwarding and its affiliated subsidiaries while elevating HR decision-making through structured analytics, trend reporting, and strategic insights.

Responsibilities

• Employee Relations & Risk Governance
  • Serve as the facility's primary advisor on employee relations (ER) governance, providing strategic guidance to site leadership and subsidiary HR teams with consideration for operational and workforce differences
  • Conduct technical analysis of employee grievances, workplace conflicts, and sensitive people-related matters, synthesizing data to identify trends and inform leadership decisions without assuming direct case ownership
  • Develop and deliver guidance to managers on appropriate responses to employee relations issues, conflict mitigation strategies, and documentation standards, supported by data-drive insights
  • Ensure consistent interpretation and application of company policies and relevant federal/state labor regulations across entities, supported by governance reporting and audit routines
• Performance Management Operations & Governance
  • Own and govern the performance management process for the facility, ensuring alignment with enterprise performance frameworks and consistency with practices applied across affiliated subsidiaries
  • Partner with managers to address performance-related matters by providing strategic coaching, analytical insights, performance improvement recommendations, and disciplinary considerations
  • Review and analyze performance data as inputs for promotion and compensation decisions, ensuring adherence to established corporate guidelines and providing leadership with reporting that highlights risk, trends, and calibration inconsistencies
  • Maintain disciplined performance documentation, implement audit-ready reporting standards, and ensure governance compliance across all performance-related processes
• Facility-Level Talent Acquisition Oversight & Closure
  • Oversee end-to-end recruitment activities through the finalization and closure stage, ensuring hiring processes are executed consistently, efficiently, and aligned with organizational standards and metrics
  • Conduct analytical review of role requirements, candidate assessments, and hiring recommendations, ensuring documented rationale and alignment with enterprise talent strategy
  • Collaborate with the HR Supervisor to identify and mitigate recruiting bottlenecks through data-driven reporting, while ensuring alignment with workforce planning priorities
  • Ensure all recruitment activities adhere to internal guidelines and support a consistent, measurable, and high-quality candidate experience
• Employee Communication: Develop and implement effective communication strategies to enhance transparency, engagement, and awareness among employees about company initiatives, changes, and expectations
• Documentation: Maintain accurate and organized records of employee relations cases, investigations, and outcomes
• On-site culture building support
• Other duties as assigned

Compensation Range

$106,000 - $135,000 annually (Subject to Compensation Study Upon Candidate Selection)

Benefits of working at GLOVIS America Inc.

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short and Long Term Disability
• Paid Vacation, Holidays, and Sick leave
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Referral Bonuses*
• Auto Allowance*
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
• Discretionary Bonuses*
• Tuition Reimbursement*

*Benefits may vary by location. All benefits pursuant to Company policy

Skills

• Excellent written and spoken communication skills Required
• Proficiency in HR software and Microsoft Office Suite Required
• Proven experience as an HR Manager or in a similar senior HR role Preferred
• In-depth knowledge of employment laws and regulations Required
• Strong interpersonal and communication skills with the ability to build relationships at all organizational levels Required
• Exceptional problem-solving and conflict resolution abilities Required
• Demonstrated leadership skills and the ability to manage and develop a team Required
• Bilingual Required: Korean and English is essential to support business needs

Education & Experience

• Bachelor's Degree Required
  • Master's Degree Preferred
• 7 - 10 Years of Direct Experience in Human Resources Management Required
  • 8 - 13 Years of Direct Experience Preferred
• 4 - 7 Years of Supervisory Experience Required
• Logistics, International HR, and/or Legal Experience Preferred
• PHR/SPHR and/or CCP Preferred

Physical Requirements

• Ability to sit in front of a desk and/or in front of the computer for long periods
• Repetitive use of hand/grasping product, writing, and typing
• Possibility of domestic travel - 15%
• Lift up to 20 lbs.
• Carry up to 20 lbs.
• Stand/walk

Working and Environmental Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Typical office environment with low-level noise exposure
• This position is currently located in the Duluth, GA office and will be relocating to Buckhead, GA 30326 in July 2026.
• Communication with employees and field partners will be primarily conducted via phone and email

The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.