Job Summary:The Human Resources Manager is responsible for day-to-day HR operations and delivering strategic and operational support across employee relations, talent management, compliance, performance management, employee engagement, and HR programs. This role partners closely with leadership to foster a high-performing, inclusive workplace culture while ensuring compliance with federal, state, and local employment laws.
Essential Duties & Responsibilities:Employee Relations & Compliance- Serve as a trusted advisor to managers and employees on employee relations matters.
- Investigate workplace concerns, complaints, and policy violations, providing recommendations and resolution strategies.
- Ensure compliance with employment laws, regulations, and company policies.
- Manage corrective action, disciplinary processes, and terminations in partnership with leadership.
Talent Acquisition & Onboarding- Partner with VP of HR and Operational leadership to support workforce planning.
- Oversee onboarding and orientation programs to ensure a positive employee experience.
- Support employer branding and employee referral initiatives.
Performance Management & Employee Development- Administer performance review processes and provide coaching to managers.
- Identify training and development opportunities to build organizational capability.
- Support succession planning and talent development initiatives.
HR Operations- Manage HR policies, procedures, and employee records.
- Ensure HRIS data integrity and support system enhancements.
- Develop and implement process improvements to increase efficiency and service delivery.
Compensation, Benefits & Payroll Support- Support compensation and benefits administration.
- Partner with Payroll and Finance to ensure accurate employee data and payroll processing.
- Assist with annual compensation reviews, market benchmarking, and benefits communications.
Employee Engagement & Culture- Lead employee engagement initiatives and recognition programs.
- Promote a positive workplace culture aligned with JES Holdings' values.
- Analyze engagement trends and recommend action plans to improve retention and employee satisfaction.
Leadership & Strategic Partnership- Partner with department leaders to align HR practices with business objectives.
- Provide workforce analytics and recommendations to support organizational decisions.
- Participate in special projects, acquisitions, integrations, and organizational change initiatives as needed.
Required Qualifications- Bachelor's degree in Human Resources, Business Administration, or a related field.
- 5-7+ years of progressive Human Resources experience.
- Minimum of 2 years of experience managing employee relations and HR programs.
- Strong knowledge of employment laws and HR best practices.
- Experience with HRIS platforms such as ADP, Workday, UKG, or similar systems.
- Excellent communication, coaching, conflict resolution, and relationship-building skills.
- Ability to maintain confidentiality and exercise sound judgment.
Preferred Qualifications- SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
- Experience supporting a multi-state or multi-location workforce.
- Affordable housing, property management, real estate, or related industry experience.
- Experience leading HR projects and process improvement initiatives.
Key Competencies- Employee Relations
- Leadership & Influence
- Communication
- Problem Solving
- Change Management
- Compliance & Risk Management
- Organizational Development
- Strategic Thinking
- Team Collaboration
