Human Resources Generalist

Department: South Bend Admin

Employment Type: Full Time

Location: South Bend

Compensation: $85,000 - $94,000 / year

Description

Summary:

The Human Resources Generalist serves as the site HR lead, managing day-to-day HR needs across multiple locations. Partnering closely with site leadership, this role provides hands-on support for employee relations, staffing and onboarding, performance management, and compliance while ensuring consistent application of company policies and practices. The HR Generalist also coordinates and/or delivers key HR operations-including HRIS maintenance, payroll and timekeeping support, leave and benefits administration, and training-to promote an engaged, productive workforce and support overall operational success.

Key Responsibilities

Primary Responsibilities

1. HR Operations Leadership and Coordination:

• Lead day-to-day site HR operations; set priorities, manage deadlines, and drive consistent execution. Coach and review HR Coordinator & HR Administrator work; improve processes and support HR initiatives.

2. Employee Relations and Development:

• Primary HR partner to the operating group; ensure consistent policy application.
• Manage ER cases (intake, coaching, documentation, corrective action) and support performance cycles and investigations.
• Coordinate onboarding and required training; support engagement and recognition activities.
• Train and direct the HR Coordinator & HR Administrator; review work for quality and timeliness.

3. Payroll:

• Own biweekly payroll and timekeeping governance in UKG.
• Run timecard exception reviews; partner with Payroll on escalations and audits.
• Maintain accurate pay practices and compliant payroll records.
• Oversee weekly temp payroll and manage the staffing agency relationship.
• Direct HR Coordinator follow-up and clean-up to ensure payroll readiness.

4. Leave and Benefits Administration

• Own leave and benefits administration; ensure compliant documentation.
• Manage leave cases end-to-end; coordinate return-to-work communications.
• Support benefits access, deductions during leave, and open enrollment issue resolution.
• Train leaders and direct the HR Coordinator on leave/benefits tracking and communications.

5. HRIS Maintenance and Updates:

• Own HRIS/UKG data integrity and transaction standards.
• Oversee/approve key changes (job, pay, status, terminations) and ensure timely processing.
• Maintain SOPs, train leaders, and escalate system issues to resolution.
• Direct HR Coordinator transaction entry, document control, and routine audits.

Other Duties You are Responsible to Help Support

6. Customer Service/Admin duties:

• Provide customer service as needed at the South Bend facility & farm locations, including (but not limited to) order taking, vendor interactions, and speaking with candidates.

What you bring to Pacific Seafood

Required:

• High school diploma or GED.
• Minimum of three years' experience in a similar role.
• Comprehensive working knowledge of Microsoft suite.
• Be able to travel up to 20% of the time

Preferred:

• Degree from an accredited college or university in related field.
• HR certification HRCI-PHR or SHRM-CP.
• Bilingual in Spanish; fluency in speaking, reading, and writing.

Physical Requirements
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. While performing the duties of this job, the team member:

• Sedentary work, walking and standing are required only occasionally.
• Reaching. Extending hand(s) and arm(s) in any direction.
• Typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.
• Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
• Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
• Close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
• Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
• Occasionally lift and/or move up to 25 pounds.
• Occasional travel may be required for this role

Working Conditions
The working environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. While performing the duties of this job, the team member is exposed to:

• Office, as well as warehouse environment.
• Moderate noise level in the work environment.
• Plant exposure to wet, cold, and/or humid temperatures.
• Standard office equipment and heavy machinery

Benefits

Total compensation:

At Pacific Seafood your base wage is only a portion of your overall compensation package. We invest in our Team Members through a comprehensive and attractive total rewards package, including but not limited to:

• Health insurance benefits options, including medical, prescription, vision, dental, basic group life and short term disability.
• Flexible spending accounts for health flex and dependent care expenses
• 401(k) Retirement Plan options with generous annual company profit sharing match
• Paid time off for all regular FT team members, to include sick days, holiday pay, vacation, and personal time
• Employee Assistance Program- Confidential professional counseling, financial, and legal assistance provided at no charge to Team Members and immediate family members
• Product purchase program