The Challenge

The Human Resource Generalist is a key contributor within our People Operations function, responsible for driving the effective resolution of complex, regionally nuanced People matters. This role acts as a critical bridge between service delivery and strategic People partners, ensuring seamless execution of employee lifecycle processes with a strong emphasis on compliance, consistency, and operational excellence.

Operating as a trusted partner to HRBPs, Country Partners, Legal, and cross-functional stakeholders, this role supports performance management, employee relations, and regional operations while identifying opportunities to enhance scalability, efficiency, and overall service delivery. Additionally, this role contributes to Talent Acquisition operations, supporting a cohesive and high-quality experience across the candidate-to-employee lifecycle.

Key Responsibilities

Escalation Management & Regional Operations

• Serve as a Tier 2 escalation point for complex and sensitive People Operations matters, ensuring timely, compliant, and high-quality resolution

• Manage regionally specific employee lifecycle processes, applying appropriate local context while maintaining global standards

• Partner cross-functionally to ensure alignment and effective execution of People initiatives

Performance Management & Risk Mitigation

• Support the operational execution of performance management and employee relations processes, including performance improvement actions and organizational changes

• Partner with HRBPs, Legal, and regional stakeholders to mitigate risk and ensure adherence to local labor laws and company policies

• Maintain rigor in documentation, timelines, and execution standards

HRBP & Regional Partner Enablement

• Act as an operational advisor to HRBPs and Country Partners, providing guidance on processes, policies, and regional requirements

• Enable seamless collaboration across People functions to drive consistent and effective employee outcomes

Talent Acquisition Operations Support

• Contribute to the effectiveness of Talent Acquisition operations by supporting recruiting processes, systems, and data integrity

• Partner with recruiting teams to ensure efficient workflows and a seamless transition from candidate to employee

Process Optimization & Operational Excellence

• Identify trends, inefficiencies, and operational gaps impacting service delivery

• Contribute to process improvements, automation initiatives, and scalable solutions in partnership with Global People Operations, HRIS, and IT

• Support continuous improvement of workflows, tools, and service models

Operational Governance & Continuous Improvement

• Ensure alignment of regional operations with global standards and compliance requirements

• Contribute to documentation, standardization, and evolution of Tier 2 operating procedures

• Provide insights on trends, risks, and opportunities to enhance People Operations effectiveness

For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits.

Salary Range

$88,875-$133,313 USD

Where we Work

We are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person.

Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview.
Benefits

As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.
Resources

Check out the following to learn more about OneTrust and its people:

• OneTrust Careers on YouTube
• @LifeatOneTrust on Instagram

Your Data

You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy OverviewYou can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form.

Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to [email protected].