Summary: The Director, Human Resources, Life, provides overall support for leaders and employees in the designated business unit. The position will be required to partner with the Life Insurance Leadership and field HR support to ensure the implementation, and monitoring of company HR strategies and solutions, with a focus on driving success and meeting business goals and objectives, while improving working relationships, building morale, increasing productivity and supporting NFP's PeopleFirst culture. The position will partner with business leaders on organizational design, workforce planning, talent acquisition, succession planning, compensation, and employee relations.

Essential Duties and Responsibilities:

• Assist leaders with workforce planning to identify and analyze what the region needs in terms of workforce (size, type, experience, knowledge, skills and quality) to achieve business objectives.
• Develop and maintain consistent job titles and descriptions across the business/locations.
• Ensure employee onboarding and orientation processes are being conducted using NFP resources and materials through HR team staff. Advise on employee career planning and succession planning.

Policies, Procedures and Employee Relations

• Provides counsel and direction to, leaders, supervisors, and employees to address employment-related matters.
• Maintain full compliance with all applicable state and federal laws and regulations related to employment, employee relations, compensation and all other aspects of human resources.
• Conducts investigations in response to formal complaints.
• Manages disciplinary and separation processes through HR staff.
• Ensures offices are trained on the Company's employment-related policies as required by law.
• Interpret and administer company policies for employees and management.
• Participate with other members of HR team to serve as employee advocate while balancing role of internal business partner.
• Monitors employment practices and decisions to ensure fair and ethical practices that foster effective employee relations, reduced turnover, and promote and maintain a high level of employee morale and harmonious environment.

Compensation

• Participates in the implementation and administration of compensation, bonus and incentive programs and structures.
• Provide compensation support including salary planning, approval of salary actions, promotions and job re-leveling.

Performance Management

• Drive and facilitate effective performance management practices (coaching, counseling, career development, disciplinary actions) to create and maintain a high performance culture that improves organizational capability.
• Provide coaching and guidance to managers on carrying out goal setting, performance reviews and providing feedback to employees.

Learning and Development

• Coordinate with HR Talent Development team to support talent development and training for the Life groups.
• Participate in evaluation and monitoring of success of training programs. Follow-up with Talent Development team, managers, and associates to ensure training objectives are met.

Employee Engagement

• Work with business leaders and HR staff to drive NFP's Peoplefirst culture by promoting company-wide initiatives and building regional initiatives to support employee engagement; Release organizational communication, in order to ensure a positive employee experience and employee engagement within the region.

Knowledge, Skills, and/or Abilities:

• Ability to provide strategic HR support to the region.
• Sound knowledge of employee relations practices.
• Knowledge of state and federal employment laws and regulations.
• Detail oriented and task focused.
• Strong customer service skills.
• Ability to express ideas clearly in both written and oral communications
• Ability to effectively utilize Microsoft Word, Excel and PowerPoint.
• Experience in a FINRA regulated environment a required.

Education and/or Experience:

• 7+ years' experience as an HR professional leading an office or region.
• Experience leading a team of HR professionals to support the region.
• Bachelor's degree with course work in Human Resources Management, Business Administration or related field.
• SHRM-SCPS or SPHR Certification a plus

What We Offer: We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $116,000 - $156,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.