Human Resources Director

La Maison Simons

$89K — $140K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7-10 years of HR leadership experience in retail
  • Strong ability to manage both people and processes in fast-paced environments
  • Bachelor's degree or equivalent; bilingualism is a plus
  • Exceptional planning and adaptability skills for managing cross-functional teams
  • Proven track record of fostering positive workplace culture and employee recognition
  • Solid understanding of business and financial metrics to drive performance
  • Technologically savvy with the ability to oversee HR systems autonomously

Responsibilities

  • Lead and inspire a high-performance team of Area Directors and managers
  • Drive the Simons Experience by modeling exceptional customer service leadership
  • Identify and empower diverse talent through effective recruitment and training
  • Maximize employee support by providing guidance and resolving conflicts
  • Champion inclusion and safety to maintain a compliant and uplifting workplace environment

Benefits

  • Be part of a historical Canadian brand with a focus on teamwork and creativity
  • Opportunities for career growth and development
  • Join a fun, engaging workplace that values celebrations and employee achievements
Full Job Description
Join the Simons Team as the Human Resources Director!

Are you ready to embark on a new adventure and step into an exciting leadership role? Simons is thrilled and honoured to be making our long-awaited debut in downtown Vancouver at CF Pacific Centre Shopping Mall. Simons is committed to our legacy of retail excellence in Canada, and we are seeking a strategic HR Director to lead all human resources activities and promote a vibrant workplace in one of our largest flagship locations in a top-tier shopping destination. If you have a passion for leadership in retail and you thrive in a fast-paced environment, this is your chance to shine!

What You'll Do

As our Human Resources Director, you will formulate the heartbeat of our store, fostering a culture that embodies Simons' values and our commitment to excellence in a dynamic atmosphere. You will proudly represent Simons by leading Area Directors, Department managers, and employees to deliver exceptional customer service, embodying the Simons vision. Most importantly, you will foster an inviting atmosphere where customers love to shop, and employees love to work!
  • Lead & Inspire: Build a high-performance team by navigating the management team's development to enhance their leadership skills, drive customer engagement, and foster an innovative sense of purpose.
  • Drive the Simons Experience: Set the bar high and show your team what success looks like in the downtown Vancouver, ensuring that all teams master the art of delivering the exceptional Simons service experience to every visitor.
  • Identify & Empower talent: Lead the full recruitment cycle to engage with new, diverse, and skilled talent. You'll execute a comprehensive training experience that empowers employees to thrive. You will guide evaluations to help employee reach their full potential.
  • Maximize Employee Support: Service all employees in providing support via tools and resources, including health benefits, wellness programs, and savings plans. You will be the go-to person for employee guidance, while also addressing and resolving any employee issues and conflicts that may arise.
  • Embody Inclusion & Safety: By championing and fostering an uplifting environment, you will balance the duty of valuing our employees' diversity, while promoting adherence to policies and regulations, ensuring a safe, comfortable, and compliant workplace.


What We're Looking For
We are seeking a dedicated person who recognizes the crucial role people play in an everchanging work environment. With your creativity, passion for service, and commitment to empowering our team, you'll make a lasting impact in fostering an environment where everyone can thrive and contribute to our shared success!
  • HR Leadership Experience in Retail: You've worked in the HR field for 7-10 years and have experience managing both people and processes effectively, particularly in fast-paced, high-traffic retail environments. A bachelor's degree or equivalent is required for this role; bilingualism is an asset.
  • Agile Leadership: With your aptitude for exceptional planning and adaptability, you excel at managing large cross-functional teams. Your autonomous and flexible style allows you to navigate challenges effectively while keeping team morale high.
  • Peoples Specialist: You excel at connecting with people and fostering a positive workplace culture. You celebrate your employees with meaningful and creative recognition events and celebrations.
  • Customer Service Passion: You know how to make Vancouver's downtown diverse customers feel like part of the Simons family and ensure you create a strong sense of vision to inspire your teams to do the same!
  • Strong Business and Financial Acumen: You understand the importance of analyzing performance reports, tracking metrics and using data to innovatively enhance processes and procedures. You pay attention to the fine details while implementing effective solutions to meet business targets.
  • Technologically Advanced: You embrace new technology with excitement and adapt effortlessly, highlighting your capability to autonomously oversee HR systems and platforms. Your comfort level allows you to navigate complex tools and systems seamlessly.


Why You'll Love It Here
  • Be Part of Something Special: Contribute to a historical Canadian brand and help shape a culture that values teamwork, creativity, and customer service.
  • Grow With Us: Enjoy opportunities to learn, lead, and advance your career while introducing the Simons family to the downtown Vancouver community.
  • A Fun, Engaging Workplace: Join a team that believes in celebrating achievements and creating an enjoyable atmosphere where everyone feels valued.


If you're ready to make a difference and eager to contribute to our legacy of excellence, we encourage you to apply today!

Please Note the Following Expectations:
  • Sales Floor Presence & Service: Must maintain a consistent, active presence on the sales floor, engaging with customers and supporting the team to deliver outstanding service.
  • Varying Hours: Open to a flexible schedule, including weekends and holidays, to accommodate operational demands.
  • Training: Available to commute to West Vancouver's Park Royal Simons location for training prior to store opening.


Please note that the typical hiring timeline for this position may be extended as we prepare for the opening of our new store in 2027. If you are selected, it may take 4 to 6 weeks before you are contacted.

Salary range for this position: $89,000K - $140,000

The salary range provided is intended as a guideline and represents the anticipated hiring range for this position. The final salary offer will be determined based on factors such as relevant skills, qualifications, experience, and internal equity.

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