Human Resources Business Partner - Phoenix, AZ

Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant field
  • 5+ years of HR experience, preferably in a warehouse/distribution center
  • Fluency in English and Spanish, both written and verbal
  • Proficiency in HR tech platforms and Google tools, especially Google Sheets
  • Strong business acumen with ability to influence senior stakeholders

Responsibilities

  • Lead HR operations at the distribution center and provide hands-on support
  • Coach management on performance management and leadership practices
  • Implement staffing and contingent labor strategies aligned with production needs
  • Resolve complex employee relations issues and promote a positive workplace culture
  • Ensure compliance with labor laws and manage HR risk assessments
  • Analyze data metrics to inform HR interventions and strategies
  • Collaborate on company-wide HR initiatives tailored to the warehouse environment

Benefits

  • Opportunity for professional development and career advancement
  • Supportive of military-affiliated candidates and their families
  • On-site work environment that fosters team collaboration
  • Engagement with a diverse workforce
  • Involvement in culture-building initiatives that enhance employee satisfaction
Full Job Description
Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
Role Summary:

As the People Business Partner for CP Skin Health, you will be the lead HR presence and a key leadership team member at our Distribution Center. This is a hands-on role where you will balance daily HR operations with big-picture staffing and retention strategies. You will partner directly with DC managers and warehouse employees to resolve employee relations issues, ensure policy compliance, and build a positive, productive culture on the floor. The right candidate isn't afraid to roll up their sleeves to tackle day-to-day warehouse HR needs while keeping us aligned with employment laws and company growth goals.

This role is on-site at the Distribution Center 4 days per week, and at the Corporate Office in Scottsdale, AZ, 1 day per week. Bilingual English/Spanish is required to effectively support our frontline teams.

How You Will Make An Impact:

Leadership Coaching & Performance: Advise and train floor supervisors and managers on effective leadership. Guide them through performance management, corrective actions, proper documentation, and handling difficult conversations.

Strategic Staffing & Contingent Labor: Drive site-wide headcount planning and manage the contingent workforce strategy. Oversee temp agency vendor relationships, align temporary staffing levels with production volume, and manage the temp-to-permanent conversion pipeline.

Employee Relations & Positive Floor Culture: Serve as the trusted escalation point for complex employee relations. Conduct investigations, resolve floor conflicts, and proactively build an inclusive environment where frontline employees feel supported and valued.

Operational HR Oversight: Ensure the flawless execution of site-level HR operations. Provide strategic oversight on bi-weekly payroll integration/timecards, FMLA and medical leave administration, and comprehensive onboarding/offboarding programs.

Compliance & Risk Management: Partner closely with Operations to champion site safety programs and manage workers' compensation processes. Develop, update, and implement localized site policies, employee handbooks, and job descriptions to ensure strict compliance with federal and state labor laws.

Data-Driven Interventions: Leverage real DC metrics-such as turnover, absenteeism, time-to-fill, and safety incidents-to diagnose organizational challenges, implement targeted training, and drive continuous improvement on the floor.

Corporate Alignment & Change Management: Partner with the broader HR team to successfully roll out company-wide HR initiatives in a way that makes sense for a fast-paced warehouse environment.

Additional Qualifications/Responsibilities

Required Qualifications:

Bachelor's Degree

Minimum of 5+ years of progressive human resources experience, with a focus on business partnership - ideally in a warehouse or distribution center facility.

Written and verbal fluency in Spanish

Technical proficiency in HR technology platforms and Google tools, particularly Google Sheets for complex organization projects and analytics

Preferred Qualifications:

Strong business acumen with the ability to negotiate and influence senior stakeholders and "courage to challenge" leaders when necessary.

Comfort navigating ambiguity and leading through change in a fast-moving, matrixed environment.

Proven experience working across a complex, matrixed organization with a clear global perspective

Demonstrated experience using AI tools such as ChatGPT and Gemini to enhance strategic HR delivery, improve operational efficiency, and drive data-informed solutions.

Compensation and Benefits
Salary Range $97,000.00 - $115,000.00 USD

Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.

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