Job DescriptionWhat is the opportunity?As a Human Resources Business Partner, you will provide strategic advice and counsel to Leaders and their respective leadership teams in Personal Banking, specifically in Customer Engagement & Data as well as Cards & Loyalty on all aspects of Human Resources including talent management, organizational design, change management, workforce management, leadership, employee development, performance management and rewards and recognition.
What outcomes will you drive?The following are key outcomes that you will drive in the HRBP role. Although listed separately, they often overlap and one influences the other. Your role will require you to constantly prioritize, re-prioritize, and integrate these outcomes:
- Advice and Consultation: The people-related questions and issues a Leader faces every day are as unique as the individuals that make up RBC. You will partner effectively with the Leaders and HR partners to provide your best advice and counsel on how to resolve issues and concerns in a way that meets the needs of the individual and the organization, balancing risk and enterprise priorities. You will utilize HR Data to inform decision-making and recommend actions on Employee Experience opportunities.
- HR Strategy Execution: In your role, it is critical to understand HR's People and Culture strategy and are working with Leaders to determine people and organization implications for their teams. You will be an active force in shaping how to apply HR strategy and in determining local initiatives to ensure they are executed within the teams you support.
- Talent Sourcing, Performance and Development: You will work with the leadership team to acquire and assess talent. You will recommend ways to develop people driving performance in current or future roles. This will include informal 1:1 dialogues to create development plans as well as managing HR's performance, talent development, and succession cycles. This also includes the performance and development of the Leaders themselves, where you will provide feedback, coaching, and formal development recommendations.
- Organizational Development and Change Management: Recognizing that the context within which people work (e.g. the organization structure, reward/compensation systems, leadership, their teams, and culture) all have an effect on their productivity and employee experience, you will help Leaders utilize these levers to achieve desired outcomes.
What do you need to succeed?Must-have:- Demonstrate RBC's Blueprint in day to day activities, living our values and our behaviours.
- Undergraduate degree or diploma.
- 5+ years' experience in Human Resources.
- Eagerness to learn and desire to drive to solution, having impact in the teams in which you partner.
- Sound judgement, discretion and the ability to manage sensitive and confidential information.
- Strong relationship management capabilities including the ability to impact, influence, and constructively challenge senior leaders.
- Ability to prioritize high volume, competing priorities for multiple stakeholders and in turn deliver balance of advice and counsel with strong execution capabilities.
- Ability to understand, assess and respond to complex situations and provide strategic and innovative solutions to drive results.
- Ability to use data, insights and storytelling to identify trends, influence decisions and recommend action.
- Solid aptitude for change management capabilities and leadership effectiveness.
- Strong business acumen, growth mindset, and consultative orientation.
Nice-to-have:- Personal Banking Cards & Loyalty, Customer Engagement & Data experience and knowledge.
- Experience with Product Management, Customer Experience (CX) and Data & Analytics.
What's in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- An opportunity to do great and meaningful work with lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team.
- Opportunities to take on progressively greater scopes of work.
Job SkillsDecision Making, Employee and Labor Relations, Human Resources Consulting, Human Resources Operations, Human Resources Policies, Knowledge Organization, Long Term Planning, Organizational Change Management, Talent Management
Additional Job DetailsAddress:RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO
City:Toronto
Country:Canada
Work hours/week:37.5
Employment Type:Full time
Platform:HUMAN RESOURCES & BMCC
Job Type:Regular
Pay Type:Salaried
Posted Date:2026-07-07
Application Deadline:2026-07-17
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
