HUMAN RESOURCES ASSISTANT

San Jose Evergreen Community College District

$74K — $94K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma or GED with college-level coursework in HR or related field.
  • Two years of experience in an administrative support role.
  • Knowledge of HR policies and procedures.
  • Strong customer service and public relations skills.
  • Familiarity with payroll practices and recordkeeping.

Responsibilities

  • Greet and assist visitors to the Human Resources department.
  • Respond to inquiries from employees and the public regarding HR programs.
  • Support daily HR operations such as recruitment and recordkeeping.
  • Assist with new employee onboarding processes.
  • Process employee fee waivers and maintain HR website updates.
  • Maintain department calendar and coordinate meetings and events.
  • Input data into the HR Information System and generate departmental reports.

Benefits

  • 100% of health insurance premiums paid by the District for the employee and dependents.
  • Retirement pension contribution of 26.81% of the employee's salary.
  • 22 vacation days, 12 sick leave days, and 6 administrative leave days annually.
  • 20 paid holidays in addition to annual leave.
  • Optional plans for additional life insurance and Flexible Spending Accounts.
Full Job Description
Position Details

Position Information

Opportunity Type
CONFIDENTIAL EMPLOYMENT OPPORTUNITY

Position Title
HUMAN RESOURCES ASSISTANT

Posting Number
S2637

Close/First Review Date
08/30/2026

Department
Human Resources

Work Location
District Office

Position Status
Full Time

Salary Range
$74,130 - $94,611 Annual Salary (Range C80: Confidential Salary Schedule Fiscal Year 2026-2027). Starting placement is generally at Step 1.

Benefits Summary

In addition to the salary, this position qualifies for the choice of one of the District's excellent Health Benefits and Welfare plans, which the premium cost is 100% paid by the District for the employee and their eligible dependents, and one health plan costing an estimated $60,000 for the District for fiscal year 2025-2026. We offer two medical plans (Anthem Blue Cross [PPO] and Kaiser Permanente (HMO]); dental (Delta Dental PPO); vision (VSP Choice); life insurance for the employee (The Lincoln); life insurance for eligible dependents (The Lincoln); a long-term disability/income protection plan (The Lincoln); and an employee assistance plan (Anthem EAP).

In addition, the District contributes an additional 26.81% of the employee's salary towards an eligible employee's pension (CalPERS).

Employees may also elect to participate in optional plans including purchasing additional life insurance for themselves and their eligible dependent(s); enroll in a medical, transportation, and/or dependent care Flexible Spending Account(s) (with the $4 monthly administrative fee paid by the District); and set pre-taxed dollars aside to supplement their pension in a 403b (tax shelter annuity) and/or a 457 (deferred compensation) plan(s).

Managers, Supervisor and Confidential employees earn 22 days per year of vacation, up to 12 sick leave days and 6 administrative leave days. There are currently 20 paid holidays.

Position Description

POSITION SUMMARY

The Human Resources Assistant is a Confidential position and will report to the District Director of Human Resources at the District Office. The work schedule is 12 months per year; Monday - Friday; 8:00 a.m. to 5:00 p.m.

POSITION PURPOSE

Under general supervision, the Human Resources Assistant performs a variety of administrative duties related to personnel services, employment verification, maintenance of personnel records and files, and employee correspondences functions in the Office of Human Resources; provides administrative support, standard office operational duties and supports various communications and activities for the Human Resources office; performs other duties as assigned.

DISTINGUISHING CHARACTERISTICS

This class is distinguished from other classes in the administrative assistant series in that incumbents provide human resources assistance requiring knowledge of routine policies and processes. Incumbents are responsible for facilitating smooth day-to-day operation of the office and are required to be fully trained in all procedures related to assigned area of responsibility.

Incumbents assigned to the classification are exposed to sensitive collective bargaining information and materials during the negotiating process and are designated as a confidential classification.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The duties listed below exemplify the work of the classification, and assigned duties may include work that is similar, related or a logical assignment to this class.

1. Greets, directs and provides general information to visitors to the Human Resources department; provides informational and technical assistance and information in person, over the phone and via electronic communications; answers the Human Resources office main line, screens visitors and telephone calls and directs to appropriate resources; provides information regarding application process and general human resources programs, services, policies, procedures and requirements.

2. Responds to questions and concerns from District personnel, applicants, retirees, and the public in person, by telephone and electronically; answer inquiries about vacancies and requirements for employment; escalates and redirects questions, inquiries and technical issues to department staff as appropriate.

3. Supports Human Resources team members with the day-to-day operations, including recruitment and hiring procedures, data reconciliation and recordkeeping; collaborates with Payroll and other Human Resources staff to gather and submit payroll information for employment verification inquiries.

4. Assists with new employee onboarding; assists with the distribution of new hire paperwork, pre-hire testing, data entry and maintenance of medical records and TB clearance and performing Live Scan fingerprinting and clearances.

5. Processes and certifies employee fee waivers for courses and Public Service Loan Forgiveness forms; performs Human Resources website maintenance and updates platform on human resources-related issues, forms and other relevant information; processes and routes invoices from vendors for approval and payment.

6. Maintains department calendar; reserves space for new-hire orientation, meetings and events; assists with ordering audio-visual equipment, food and drinks, setup and cleanup for meetings and events.

7. Using standard office software, composes and/or types memoranda, correspondence, reports, agreements, contracts, materials, presentations, forms and other documents; coordinates mass mailings; creates agendas and may record and maintain meeting minutes.

8. Enters data into the Human Resources Information System (HRIS); designs, develops and maintains spreadsheets and databases requiring data interpretation and manipulation; assists in preparing departmental reports by gathering, organizing, and summarizing information from a variety of sources.

9. Processes, receives, sorts, and distributes a variety of correspondence, deliveries, and mail; opens, sorts and distributes mail.

10. Performs other related duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of:

1. Basic knowledge of human resource policies, procedures, and practices.

2. Principles, practices, concepts and techniques used in customer service and public relations.

3. Organization, time management and standard office procedures.

4. Principles and procedures of recordkeeping and reporting.

5. General payroll practices and procedures.

6. District organization, functions, rules, policies and procedures applicable to assigned areas of responsibility.

7. Federal, state and other applicable laws and regulations and District policies and procedures governing Human Resources practice including applicable sections of the California Education Code, Title 5.

8. Practices and techniques of sound business communication; correct English usage, including spelling, grammar and punctuation.

Skills and Abilities to:
1. Understand, interpret, explain and apply Human Resources department policies and procedures.

2. Provide excellent customer service to all who contact Human Resources.

3. Communicate effectively, both verbally and in writing, with faculty and staff, students, and community members.

4. Establish and maintain cooperative and effective working relationships with others.

5. Compose clear, concise and comprehensive analyses, correspondence, reports, studies, agreements, presentations and other written materials from brief instructions.

6. Maintain confidentiality of District and personnel files and records.

7. Prepare and maintain accurate and complete files and records.

8. Operate a computer, assigned office equipment and standard business applications.

Required Qualifications

EDUCATION AND EXPERIENCE1.Graduation from high school or GED equivalent and college-level coursework in human resources, business administration or a closely related area.

2. Two years of experience working in an administrative support role.

District's Diversity
  • Demonstrated sensitivity, knowledge and understanding of the diverse academic, socioeconomic, gender identity, sexual orientation, cultural, disability, and ethnic background of groups historically underrepresented, and groups who may have experienced discrimination.
  • Success integrating diversity as appropriate into the major duties outlined in the job description and in the duties listed in the District's hiring policy; or demonstrated equivalent transferable skills to do so.


Desired Qualifications

Foreign Degree

For positions that require a degree or coursework:

Degree(s) must have been awarded by a college or university accredited by an accrediting body recognized by the U.S. Council on Post-Secondary Accreditation and/or the U.S. Department of Education.

All degrees and credits earned outside of the United States must have a U.S. evaluation (course by course) of the transcripts and must be submitted with the application.

Degrees earned outside of the U.S. without a U.S. credential evaluation attached, will not be considered.

Working Environment

WORKING ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employees work under typical office conditions, subject to frequent interruption and to intermittent exposure to individuals acting in a disagreeable fashion. The employee may be required to travel to locations other than the assigned work site, and occasional evenings, holiday and/or weekend work may be required.

Physical Demands:

While performing the duties of this class, employees are primarily in a stationary position and are required to move about the office to access office machinery, files, etc.; perform constant operation of a computer and other communication and office equipment; observe details at close range; and move or lift up to 10 pounds.

Mental Demands:

While performing the duties of this class, employees are regularly required to accurately communicate information and other ideas so that others will understand using written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work independently and under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work.

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