METRO

HUMAN RESOURCES ANALYST (WELL BEING SERVICES)

METRO$68K — $103K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business Administration, Public Administration, or related field
  • One year of relevant experience in Human Resources
  • Valid California Class C Driver License or ability to use alternative transportation

Responsibilities

  • Perform journey-level analytical work in Human Resources areas
  • Analyze and interpret relevant regulations and policies
  • Conduct research and prepare reports on HR topics
  • Represent department on internal committees
  • Gather data and prepare management meeting materials
  • Present information in meetings
  • Develop strategies with partners to streamline processes
  • Conduct recruitment and selection processes for various job types
  • Manage leave of absence cases and facilitate employee return to work
  • Ensure EEO policies and programs are implemented

Benefits

  • High-quality medical, dental, and vision plans with significant employer premium coverage
  • Group life insurance provided at no cost
  • Accidental death and dismemberment insurance coverage available
  • Long-term disability insurance fully employer-paid
  • Generous time off policies accruing up to 35 days based on years of service
  • Pension plan with PERS retirement system options
  • Additional benefits include tuition reimbursement, flexible spending accounts, and transportation passes
Full Job Description
Salary : $68,744.00 - $103,084.80 Annually
Location : Los Angeles, CA
Job Type: Regular Employee
Job Number: 2400881
Cabinet: CHIEF PEOPLE OFFICE
Cost Center: 2311 - HEAR OFFICE & WELL-BEING SERVICES
Opening Date: 08/26/2025
Closing Date: 9/10/2025 5:00 PM Pacific
FLSA: Exempt
Bargaining Unit: Non-Contract

Metro's mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.
Description
Performs journey-level analytical work in a human resources function, which may include recruiting and selection, hiring, compensation, training, benefits, leave management, and/or disability compliance in accordance with federal and state laws and guidelines, to meet the agency's needs; may be responsible for coordinating and maintaining programs in assigned area.
Recruitment Timelines: Interviews are projected to be scheduled for week of September 22, 2025. This date is subject to change. We encourage you to monitor your governmentjobs.com profile and emails for the latest updates.
Examples of Duties
Under moderate supervision, performs a combination of the following job duties depending on area of assignment
  • Performs journey-level analytical work related to one or more areas within Human Resources, including classification/compensation, recruitment/selection, or leave programs
  • Analyzes, interprets, and remains up to date on applicable federal, state, and local regulations, policies, and procedures
  • Conducts research, formulates recommendations, and prepares reports on various human resources subjects and studies
  • Represents department on internal committees and/or task forces
  • Gathers data for and prepares management for meetings
  • Presents information during meetings
  • Works with internal and external partners to determine needs and develops strategies to streamline processes
  • Responds to human resources inquiries from employees and public
  • Conducts recruitment and selection processes for non-union and union-represented jobs, works with hiring department representatives to develop selection criteria and materials, creates recruitment and selection plan, and reviews and evaluates applications, resumes, and other application materials
  • Responds to departments on classification and compensation requests and issues, recommends compensation adjustments, makes recommendations for allocation or reallocation of positions, and develops and updates job descriptions
  • Performs functions specific to the administration of Metro's Medical Leave, Family Medical Leave, Pregnancy Disability Leave, Reasonable Accommodation, Fitness-for-Duty, and Employee Assistance Program policies; assists with the management of non-occupational medical leave of absence cases that are over 30 days old and facilitates employees' return to work
  • Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

May be required to perform other related job duties

Minimum Qualifications
A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:

Education
  • Bachelor's Degree in Business Administration, Public Administration, or a related field


Experience
  • One year of relevant experience in Human Resources; some positions in this class may require specialized experience in area of assignment


Certifications/Licenses/Special Requirements
  • A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions

Preferred Qualifications

Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.
The following are the preferred qualifications:

  • Experience administering leave of absence compliance related requirements and documentations
  • Experience reviewing Family and Medical Leave Act and California Family Rights Act
  • Experience tracking leave dates and maintaining a leave management database

Essential Knowledge
Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)
  • Theories, principles, and practices of human resources management as they relate to the assigned unit, e.g., recruitment, selection, compensation, workforce well-being, disability compliance, etc.
  • Applicable local, state, and federal laws, rules, and regulations governing human resources management for a public agency
  • EEO and Affirmative Action rules and regulations
  • Collective bargaining agreements
  • Research and report preparation methods


Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)
  • Analyzing situations, identifying problems, and recommending solutions
  • Exercising sound judgment and creativity in making conclusions and recommendations
  • Researching, analyzing, interpreting, and presenting data
  • Communicating effectively orally and in writing
  • Various forms of communication, including non-verbal, formal, informal, face-to-face, internet, etc.
  • Interacting professionally with various levels of Metro employees and outside representatives
  • Preparing comprehensive reports and correspondence


Ability to (defined as a present competence to perform an observable behavior or produce an observable result)
  • Understand, interpret, and apply laws, rules, regulations, policies, procedures, and labor/management agreements
  • Meet tight time constraints and deadlines
  • Handle highly confidential information
  • Utilize applicable business software applications
  • Compile, analyze, and manage data
  • Apply mathematical computations and formulas
  • Read, write, speak, and understand English

Special Conditions

The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

Working Conditions
  • Typical office situation
  • Close exposure to computer monitors and video screen


Physical Effort Required
  • Sitting at a desk or table
  • Operate a telephone or other telecommunications device and communicate through the medium
  • Type and use a keyboard and mouse to perform necessary computer-based functions
  • Communicating through speech in the English language required
(HT)

Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with hiring practices.
Selection Procedure

Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.
Application Procedure

To apply, visit Metro's website at www.metro.net and complete an online Employment Application.
Computers are available to complete online Employment Applications at the following Metro locations:

METRO Headquarters, Employment Office
One Gateway Plaza
Los Angeles, CA 90012
Open: Monday through Friday, 8am-4pm
(Closed Sat & Sun)

Metro Talent Hub
8501 S. Evermont Place
Los Angeles, CA 90044
Open: Monday through Friday, 9am-5pm
(Closed Sat & Sun)

East Los Angeles Customer Center
4501 B Whittier Blvd
Los Angeles, CA 90022
Open: Tuesday through Saturday, 10am to 6pm
(Closed Sun & Mon)

Wilshire/Vermont Customer Center
3183 Wilshire Blvd, Ste 174
Los Angeles, CA 90010
Open: Monday through Friday, 10am-6pm
(Closed Sat & Sun)

Rosa Parks Customer Center
Willowbrook/Rosa Parks Station
11720 Wilmington Ave
Los Angeles, CA 90059
Open: Monday through Friday, 6am to 6:30pm
(Closed Sat & Sun)

Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.

All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.

*Open to the public and all Metro employees

This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.
*Please refer to the applicable benefit type (Regular or Temporary)*

BENEFITS FOR REGULAR EMPLOYEES

Benefits cover probationary or regular full-time (working at least 40 hrs/week) employees of Metro.

We offer a range of high-quality medical, dental and vision plan options as well as health care spending accounts for you and your family. Metro will cover a significant portion of your health care premiums.

Medical/Dental/Vision Plan - Employee has the choice of 3 separate medical plans and 3 dental plans. A separate vision plan is included in each medical plan.

Group Life Insurance - PTSC pays for an amount equal to your annual salary, rounded up to the nearest $1,000. Minimum amount of life insurance is $30,000.

Accidental Death & Dismemberment Insurance - PTSC provides $50,000 coverage for each employee. Additional voluntary coverage in amounts up to $500,000 is available at favorable premium rates.

Long-Term Disability Insurance - 100% employer paid. Provides employees with a minimum income of 60% of earnings after six months of disability. Buy up or buy down options available.

Holidays - 12 days a year: New Year's Day, Martin Luther King, Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Veterans' Day, Cesar E Chavez, Juneteenth,Thanksgiving Day, Day After Thanksgiving, and Christmas Day.

Time off with Pay (TOWP) - Compensates employees who are on approved absence from work for reasons such as illness, injury, medical and dental appointments, personal business, vacation, or observance of (a) religious holiday.
Years of Service Annual Accrual
Hire date - 5 years 20 days
Beginning of 6th - 10th year 25 days
Beginning of 11th - 15th year 30 days
Beginning of 16th + years 35 days

Pension Plan - PTSC retirement plan is the Public Employees' Retirement System (PERS). Vesting is five (5) years. Minimum retirement age is 52, based on the 2% at 62 formula.

Other Benefits: Transportation passes for employees and/or eligible dependents; Medicare; Tuition reimbursement; credit union membership; SDI; Deferred Compensation Plan; 401(K) Thrift plan; EAP; Medical and Dependent Care Flexible Spending Accounts; Flexible work schedules; and Jury Duty Pay.

BENEFITS FOR TEMPORARY EMPLOYEES

Temporary (Contingent) employees are eligible for the following benefits only:
  • Kaiser medical insurance
  • Public Pension Plan
  • 457/401K Plan
  • Flex Spending
  • Paid Sick Time
  • Fare Media
  • Rideshare Subsidies
  • Metro One Fitness membership
For more information on the Benefits Enrollment for Contingent Employees, please visit LA Metro's Pension & Benefits website at
01

Please acknowledge that the following responses will be used to supplement and expand on the Work Experience section of your application. It is important to provide detailed answers and do not refer to or rely on a resume or other documentation as we will not review resumes to determine qualifications. The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as accurate as possible. By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal.
  • Yes, I agree and understand my resume will not be reviewed

02

Please select the highest level of education you have completed.
  • I do not have education equivalent to grade 12
  • High school graduate, diploma or the equivalent (GED)
  • Associate degree from an accredited college or university
  • Bachelor's degree from an accredited college or university
  • Master's degree from an accredited college or university
  • PhD from an accredited college or university

03

Please select the number of years of relevant experience you have in Human Resources
  • No experience
  • Less than 1 years
  • 1 years or more, but less than 3 years
  • 3 years or more, but less than 5 years
  • 5 years or more

04

If you indicated having experience in the previous question, please describe your relevant experience and list the position title(s) and dates of employment in which you gained this experience. If you do not have this experience, please list "N/A" in the field below.
05

Describe your relevant experience administering leave of absence compliance related requirements and documentations. Please list the position title(s) and dates of employment in which you gained this experience. If you do not have this experience, please list "N/A" in the field below.
06

Describe your relevant experience reviewing Family and Medical Leave Act and California Family Rights Act. Please list the position title(s) and dates of employment in which you gained this experience. If you do not have this experience, please list "N/A" in the field below.
07

Describe your relevant experience tracking leave of absence dates and maintaining a leave management database. Please list the position title(s) and dates of employment in which you gained this experience. If you do not have this experience, please list "N/A" in the field below.
Required Question

About METRO

METRO AG is a leading international wholesale company with food and non-food assortments that specializes on serving the needs of hotels, restaurants and caterers (HoReCa) as well as independent traders. Around the world, METRO has some 16 million customers who can choose whether to shop in one of the large-format stores, order online and collect their purchases at the store or have them delivered. METRO AG is the parent company of METRO, a leading international wholesale company, and Real, a hypermarket chain. The company operates in 34 countries and employs more than 150,000 people worldwide.
Learn more about METRO
Size
150,000 employees
Industry
Founded
1947

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