Job DescriptionAn HTM Technician maintains medical, clinical equipment and systems through effective implementation of the Mayo Clinic Medical Equipment Management Plan. Technician must demonstrate technical and mechanical skills and tasks associated with the planning, installation, maintenance, calibration, and repair of biomedical, laboratory, research, and interconnected patient care systems.
Technicians in this position must be highly customer focused with outstanding communication and interpersonal skills. They must have the ability to prioritize service calls appropriately, and to adhere to Mayo policy and procedure.
Service calls are communicated to the technician through HTM Leadership, HTM Support Specialists, or CMMS dashboard. Emergent calls directly from the customer may require a rapid response time. On-call and overtime may be required, as well as travel to other Mayo Clinic sites.
The technician must be committed to continuously improving their knowledge to develop a mastery of increasingly complex equipment and supporting Mayo's mission.
Additionally, a Lead Technician must also meet the following expectations:
- Excellent technical capabilities
- May represent work team in communications and projects
- Assign work tasks to team members
- Serves as a liaison between team and management
- Technical resource and mentor for team
- Assist management with implementing HTM initiatives
QualificationsBachelor's degree in Biomedical Electronics/Healthcare Technology Management, Electronics, Mechatronics, or Engineering (mechanical/computer/electronics) and 4 years of related experience; or an Associate's degree in Biomedical Electronics/Healthcare Technology Management, Electronics, Mechatronics, Engineering (mechanical/computer/electronics), or technical discipline and 6 years of related experience; or U.S. Military training in biomedical electronics, mechatronics, or engineering (mechanical/computer/electronics) and 6 years of related experience. Related experience includes role-relevant equipment repair with a demonstrated increase in responsibility and exposure to highest complexity equipment.
Laboratory or Research positions: Associate degree or higher in medical/clinical laboratory science, medical technology, or other related science fields and a minimum of 6 years supporting laboratory equipment with a minimum of 6 years in a service or field service type role.
Preferred Qualifications and Experience:- Experience in the OR and with Anesthesia Equipment
- AAMI ACI Certification: AAMI-CBAT, CBET, CRES, CHTM, CISS, CCEACCE-HTCC, CCE
- Vendor training on relevant equipment
- Knowledge of safe work practices around biological, chemical, radiation and energy hazards.
- Familiarity with test and QA tools/software needed to perform medical equipment maintenance
- Knowledge of mathematics, physics, chemistry, anatomy, physiology, biology, and medical terminology.
Authorization to work and remain in the United States, without necessity for Mayo Clinic sponsorships now, or in the future (for example, be a U.S. Citizen, national, or permanent resident, refugee, or asylee). Mayo Clinic does not participate in the F-1 STEM OPT extension program. 
