About this role:

The HR Systems Product Lead provides operational leadership and excellence in execution. This role sits within the HR Systems organization and requires an individual with a strong customer orientation, understanding of Human Resources business processes and expert technical knowledge of HR Technology platforms specifically Workday HCM, with emphasis in the areas of Talent/Performance, Onboarding and Security modules. This role acts as the Product owner for these technologies. A successful candidate must provide line of sight into HR Systems teamwork, estimate the delivery of issue fixes and product enhancements and support the team to meet these deadlines while providing strong communication to the business.

What you will do:

• Evolve the Core HR, Talent/Performance, Onboarding and Security technology portfolio and roadmap in partnership with HRIS leadership, our HR business owners, and other stakeholders across the business

• Maintain relationships with key business partners to ensure visibility and partnerships for issue resolution and enhancements

• Drive and maintain the Workday Core HR, Talent/Performance, Onboarding and Security capabilities within our HR Systems team

• Own and execute on system administration for Workday, including configuration, business processes, security & compliance, notifications, auditing and data quality management

• Drive and maintain capability-specific, vendor-led releases and system enhancements, including the configuration and development of new features, deploying enhancements, as well as creation and execution of test plans, user acceptance and regression testing

• Support operational excellence in our existing systems of record, continuously evolving processes, ensuring the priority resolution of issues and application of project management principles for longer term initiatives

• Manage bug/issue resolution processes: root cause analysis, impact analysis and driving solution design; in addition to implementing, testing and deploying solutions

• Support Reporting & Analytics team for the definition and testing of report & dashboard needs of the organization including requirements gathering, designing and testing

• Configure, test and process mass data loads via the Enterprise Interface Builder (EIB)

• Support Compliance enablement via HRIS systems and processes, including liaising with key contacts to understand changes in regulatory environment

• Execute quality assurance efforts to ensure the accuracy of data and information

• Participate in requirements gathering sessions with functional subject matter experts, IT and users

• Support broader HR Systems team in handling end users inbound request and escalations including the development of knowledge management collateral to support training and education efforts

What you will need:

• Bachelor's Degree in Computer Science, Information Systems or related field preferred

• Minimum 2 years of experience configuring and managing Workday HCM and other HR systems, including experience with business processes, data structure, domain and BP security, EIBs, reporting & calculated fields, data auditing

• Annual benefits and compensation cycle management is a plus (i.e., Open Enrollment and Annual Merit Compensation Review)

• Knowledge of HR business processes

• Strong Microsoft Excel skills

• Experience developing reports and calculated fields in Workday

• Strong service orientation with a high sense of ownership and accountability

• Proven ability to work independently and as part of a team

• Strong analytical, troubleshooting and problem-solving abilities

• Strong work ethic and motivated to achieve goals and exceed expectations

• Exceptional time management skills and an ability to handle multiple assignments and meet deadlines

• A 'systems' thinker with a process orientation and significant attention to detail

• Superior interpersonal, written and oral communication skills

• High level of executive presence

• Change management experience preferred

#LI-Hybrid
#LI-TW1

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 86,000 USD - 118,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

Job Requisition ID:109021

By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.

Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy

For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.