HRIS Analyst

iHerb, LLC

$69K — $95K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of hands-on experience using Workday in functional areas
  • Familiarity with Workday configuration for multiple SKUs
  • Strong Excel skills, including Vlookup and pivot tables
  • Bachelor's degree preferred
  • Proven ability to handle confidential information with discretion.

Responsibilities

  • Manage ticket queue for HR Systems Servicedesk and triage incoming tickets
  • Provide ongoing support by resolving system issues and developing solutions
  • Conduct testing of new system functionalities and assist with end-user training
  • Support vendor releases by performing impact analysis and feature testing
  • Design and maintain Workday reports and dashboards
  • Maintain documentation including work instructions and process flows.

Benefits

  • Opportunity for continuous learning with new technologies
  • Collaborative work environment with enthusiastic team
  • Potential for professional growth and development paths
  • Engagement with high-impact HR technologies and solutions.
Full Job Description
Job Summary:

The HRIS Analyst role will drive the hands-on maintenance, optimization, and day-to-day support of the organization's HR related systems with a special focus on the Workday platform. This role bridges the gap between technology and operations by participating in system configurations, data conversions, and testing new functionalities, alongside managing vendor release activities like impact analysis and feature deployment. The HRIS Analyst will also provide troubleshooting support to resolve system issues and assist with end-user training.

Job Expectations:
  • Managing the HR Systems Servicedesk ticket queue and triage incoming tickets
  • Provide prompt, ongoing support for team members by researching and resolving system issues and building effective solutions.
  • Participate in testing new system functionalities, support end-user training, system configurations, data conversions, and vendor release activities.
  • Support vendor releases including impact analysis, testing new features, and identifying opportunities to leverage new functionality
  • Maintain documentation for work instructions and process flows.
  • Design, build, and maintain Workday reports and dashboards


The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

Knowledge, Skills and Abilities:

Required:
  • Ability to exercise discretion, judgment, tact, and poise in handling highly sensitive and confidential information
  • Proactive curiosity beyond simply completing tasks, with a passion for solving problems and growing core knowledge base
  • Comfortable with continuous learning with new technologies such as AI tools


Technical Knowledge:
  • Excel knowledge (Vlookup, pivot tables, basic functions)
  • Workday configuration across multiple SKUs


Experience Requirements:

Generally requires a minimum of 2 years of hands-on experience using Workday in any of the functional areas.

Education Requirements:

A Bachelor's degree is preferred

Compensation:
The expected salary range for this role is $69,150 - $95,000 USD. The actual base pay offered will be determined by factors such as the candidate's relevant experience, education, geographic location, and internal equity.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Staffing Agency Submission NoticeiHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to [redacted]. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.

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