AECOM

HR Transformation & Change Lead (Hybrid - Dallas)

AECOM • $110K — $130K *
Dallas, TX 75217Hybrid
Business Services
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • BA/BS plus 4+ years of relevant experience or equivalent education and experience.
  • Completion of AI-related certifications preferred (e.g., IBM AI certification).
  • Hands-on experience with workshop facilitation and process mapping tools (Miro, Mural).
  • Experience in large-scale transformations across complex organizations.
  • Proficiency in project management tools (Microsoft Project, Asana, etc.).
  • Certified in methodologies supporting transformation delivery (e.g., Prosci, Lean Six Sigma).

Responsibilities

  • Partner with the HR Global Transformation Leader to execute strategic roadmaps.
  • Drive implementation of enterprise AI and automation in HR operations.
  • Lead redesign of global HR models and workflows for enhanced agility.
  • Formulate and implement global OCM strategies for change adoption.
  • Champion data integrity and work with analytics teams for strategic insights.
  • Establish metrics to monitor operational efficiency and transformation success.

Benefits

  • Flexibility for hybrid work schedules (in-office and virtual).
  • Opportunity to work on a global scale with diverse teams and projects.
  • Exposure to cutting-edge AI and digital technologies.
  • Focus on employee experience and operational efficiency improvements.
Full Job Description
Job Description

The HR Transformation & Change Lead is an individual who brings rigorous consulting methodologies, analytical discipline, and execution excellence to support the modernization of the HR function by harnessing Artificial Intelligence (AI) and digital technology to maximize operational efficiencies, elevate employee experiences, and deliver decision-grade insights at scale and with trust.

This position will offer flexibility for hybrid work schedules to include both in-office presence and virtual/telecommute work, to be based in Dallas, TX.

Working directly with the HR Global Transformation Leader, this role translates strategic roadmaps into detailed workstreams, actionable change management deliverables, optimized process maps, and data-driven insights.

The ideal candidate blends deep consulting-style problem-solving with operational delivery-ensuring that transformation initiatives achieve high adoption, deliver decision-grade data, and capture intended business value with speed and precision.
  • Partner closely with the HR Global Transformation Leader to translate executive vision into actionable, phased execution roadmaps. Drive end-to-end realization of strategic goals, tracking milestones, ROI, and performance metrics.
  • Identify, prioritize, and drive implementation opportunities for enterprise AI, generative solutions, and automation within HR operations to streamline service delivery, enhance predictive analytics, and elevate employee self-service capabilities.
  • Lead end-to-end redesign and lean optimization of global HR operating models and core workflows (e.g., talent acquisition, onboarding, performance management, employee relations) to eliminate friction and enhance agility.
  • Understanding of core HR processes, global shared services models, and digital HR technologies (e.g., Workday, ServiceNow).
  • Formulate and implement comprehensive global OCM strategies-including stakeholder mapping, communications, risk mitigation, and targeted learning interventions-to drive high adoption and minimize change friction across global business units.
  • Champion high standards of data integrity and trust. Partner with People Analytics and IT teams to deliver reliable, decision-grade insights that empower business leaders to make proactive, talent-centric strategy decisions.
  • Establish baseline metrics, scorecards, and governance frameworks to monitor change readiness, operational efficiency gains, adoption rates, and value realization across all transformation programs.

Knowledge
  • Deep understanding of modern HR operating models, shared services structures, and digital workflows.
  • Mastery of structured OCM methodologies (e.g., Prosci / ADKAR, Kotter, Bridges).
  • In-depth expertise in Lean, Six Sigma, Design Thinking, and process mapping techniques.
  • Knowledge of enterprise AI applications, HR tech platforms (Workday, ServiceNow, SAP SuccessFactors), and advanced predictive analytics.
  • Understanding of global workforce regulations, data privacy compliance (e.g., GDPR), and ethical considerations in AI deployment.

Skills
  • Proven program management discipline, capable of managing complex, cross-functional projects across multi-national teams.
  • Hands-on skill in spans and layers analysis, role profiling, and organizational architecture modeling.
  • Ability to translate complex data sets into clear, executive-level summaries and decision-grade insights that articulate value realization of change initiatives
  • Strong facilitation and negotiation skills to align global business partners through governance forums/steering committees, and transparent decision-making processes to ensure effective oversight, risk management and exec alignment.
  • Skilled in leading design-thinking workshops and agile execution sprints to deliver enhanced employee experiences that meet people where and how they work.

Abilities
  • Ability to support executive leaders effectively by anticipating needs and delivering polished, client-ready work products.
  • Ability to work autonomously as a high-performing individual contributor within complex, matrixed settings.
  • Strong capacity to translate high-level strategies into granular execution plans and tactical steps.
  • High capacity to quickly grasp emerging HR AI tools, automation capabilities, and digital methodologies.
  • Exceptional precision and commitment to maintaining data integrity and trust across all outputs.
  • Build consensus, navigate competing priorities, and advance transformation initiatives across global, matrixed organizations without direct authority

What a Successful Candidate will Bring:
  • A history of executing large-scale, global HR transformation projects on time, within scope, and with measurable value realization.
  • A forward-thinking perspective on how technology and enterprise AI can transform modern workforce management without losing human-centric employee experiences.
  • Bringing structured, repeatable methodologies across OCM, organizational design, and process optimization that elevate the quality and consistency of transformation delivery.
  • The ability to adjust quickly to shifting priorities, changing business needs, and complex stakeholder dynamics while staying focused on transformation outcomes.
  • An unwavering commitment to measuring success through business outcomes, efficiency metrics, adoption rates, and enhanced employee engagement.


Qualifications

Minimum Requirements:
  • BA/BS plus at least 4 years of relevant experience or demonstrated equivalency of experience and/or education

Preferred Qualifications:
  • Completion of a recognized AI, generative AI, responsible AI, or AI governance credential, such as an IBM AI or generative AI certification, IBM Skills Build Artificial Intelligence Certificate, or comparable applied AI learning path.
  • Hands-on experience designing and facilitating workshops, process mapping sessions, ideation activities, and stakeholder alignment forums using Miro, Mural, or similar enterprise visual collaboration platforms.
  • Demonstrated experience supporting or leading large-scale, multi-region transformation initiatives across complex, matrixed organizations with diverse stakeholder groups and business requirements.
  • Proficiency with project delivery and work management tools such as Microsoft Project, Smartsheet, Asana, Jira, Trello, Monday.com, Planner, or comparable platforms used to manage milestones, dependencies, risks, and reporting.
  • Experience with HR technology platforms, service management tools, workflow automation, or analytics solutions, preferably including Workday, ServiceNow, SAP SuccessFactors, Power BI, Power Automate, or related enterprise systems.
  • Certification or formal training in Prosci / ADKAR, Lean Six Sigma, Design Thinking, Agile, Scrum, PMP, or similar methodology that supports disciplined transformation delivery.


Additional Information
  • Sponsorship for US work authorization is not available for this position, now or in the future
  • Relocation assistance is not available for this position.


At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.

About AECOM

AECOM is a global provider of professional technical and management support services to a broad range of markets, including transportation, facilities, environmental, energy, water and government. With approximately 45,000 employees around the world, AECOM is a leader in all of the key markets that it serves. AECOM provides a blend of global reach, local knowledge, innovation and technical excellence in delivering solutions that create, enhance and sustain the world's built, natural, and social environments. A Fortune 500 company, AECOM serves clients in more than 150 countries and had revenue of $8.0 billion during the 12 months ended March 31, 2014.

AECOM Careers

Join AECOM, a premier global team of professionals dedicated to delivering infrastructure and environmental solutions. At AECOM, we are committed to fostering a culture of innovation, leadership, and diversity, making it an ideal place for ambitious individuals looking to advance their careers.

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At AECOM, you will be part of a dynamic team that thrives on challenges and is passionate about making a positive impact on the world. Our projects range from building sustainable cities to creating efficient transportation systems, offering a variety of job opportunities to apply your skills and grow professionally.

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Whether you are seeking an internship, a full-time position, or a leadership role, AECOM offers a spectrum of career paths across multiple disciplines. Our global presence provides unparalleled opportunities for professional growth and networking, allowing you to shape your career path in ways only limited by your imagination.

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Join a company where innovation and leadership go hand in hand. AECOM is a place where you can lead critical projects, influence strategies, and deliver solutions that contribute to our clients' success. Our leadership and diversity training ensure that you have the tools to lead effectively and inclusively, fostering an environment where all ideas are welcomed and explored.

Be Part of a Great Team

AECOM’s culture is centered on collaboration and excellence. Work alongside some of the brightest minds in the industry, benefiting from a wealth of knowledge and experience that will enhance your professional development. Our team’s diversity fuels creativity and drives innovation, making AECOM a breeding ground for new ideas.

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Learn more about AECOM
Size
51,000 employees
Market Cap
$11.8 billion
Industry
Real Estate & Construction
Net Income
-$200.8 million
Founded
1990
5 Year Trend
-6.3%
Revenue
$13.3 billion
NASDAQ
ACM
* Ladders Estimates

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