TaskUs

HR Sr Generalist

TaskUs$73K — $109K *
US-AnywhereRemote in Phoenix, AZ
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • 2-4 years of professional HR experience focused on Employee Relations or Investigations.
  • Demonstrable knowledge of US Federal and State employment laws.
  • Exceptional written and verbal communication skills; capable of neutrality during high-stress interviews.
  • Proficiency with HRIS systems and case management software.

Responsibilities

  • Manage end-to-end investigations of harassment, discrimination, and workplace misconduct.
  • Maintain precise, legally defensible records and prepare reports for leadership.
  • Collaborate with legal counsel on high-risk matters while remaining independent in investigations.
  • Recommend corrective actions to prevent recurrence of workplace issues and mitigate organizational risks.
  • Synthesize complex findings into concise summaries for executive leadership.

Benefits

  • Comprehensive medical, dental, and vision insurance.
  • 401(k) plan with company match.
  • Paid time off including vacation, sick leave, and holidays.
Full Job Description

Salary Range:

$73,000.00 - $109,000.00 per year.

Pay Transparency Statement:

The base salary range represents the low and high end of the anticipated salary range for this position across our US locations. The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Actual salary will be determined based on various factors including, but not limited to, the candidate's qualifications, experience, skills, and specific geographic location.


Benefits:

We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including vacation, sick leave, and holidays.


Application Window:

This position is expected to remain open until 11-01-2026 . We recommend that interested candidates apply within 7 days of the posting date to ensure consideration.

Job Description:

The HR Senior Generalist (Level 2), an individual contributor, acts as the main liaison for all internal and external workplace investigations. This role requires the individual to ensure that all employee relations issues, ethics complaints, and internal and external escalations are addressed with meticulous objectivity and thoroughness, while strictly adhering to company policy and all federal, state and local laws.

Key Responsibilities

  • End-to-End Investigations: Manage and ensure closure of employment investigations including those related to allegations of harassment, discrimination, retaliation, workplace misconduct and violations of company policy. Also, investigating any reports originating from internal reports, anonymous hotlines, or external regulatory bodies, as appropriate.

  • Documentation & Reporting: Maintain precise, legally defensible records of interviews, evidence, and findings. Prepare comprehensive written reports for leadership.

  • Legal Alignment and Investigative Integrity:

  • Apply working knowledge of key U.S. employment law frameworks relevant toinvestigations and outcomes, including Title VII, ADA, ADEA, FMLA, FLSA (asapplicable), NLRA considerations, and state/local anti-discrimination and leavelaws.

  • Partner with legal counsel on high-risk matters, legal claims, and litigation holds, while maintaining an independent fact-finding role.

  • Resolution & Recommendations: Recommend appropriate corrective actions or process improvements to prevent recurrence of issues, identify trends, support consistent application of discipline and remediation, and prevent retaliation.

  • Strategic Communication: Expertly synthesize complex investigative findings into concise, high-impact summaries for key stakeholders, including executive leadership. Confidently present neutral, evidence-based conclusions to senior stakeholders, facilitating the leadership response phase by providing actionable insights.

  • Ensure a comprehensive closed-loop process by verifying that systemic issues are addressed, stakeholders are appropriately debriefed, and organizational risks are mitigated.


Minimum Requirements

  • Education: Bachelor27s degree in Human Resources, Business Administration, or a related field.

  • Experience: At least 2 64 years of professional HR experience, with a heavy focus on Employee Relations or Investigations.

  • Legal Knowledge: Demonstrable knowledge of US Federal and State employment laws.

  • Communication: Exceptional written and verbal communication skills; ability to remain neutral and empathetic during high-stress interviews.

  • Technical Skills: Proficiency with HRIS systems and case management software.


Preferred Qualifications

  • Professional certification (e.g., SHRM-CP or PHR).

  • Experience representing an employer in responses to the EEOC or Department of Labor.


Location:
Remote - TX or AZ

Work Flexibility & Additional Duties


This role demands significant adaptability. Although the main focus is investigations, the scope of responsibilities is subject to change based on the organization27s evolving needs. The individual in this position must be prepared to transition to other HR Generalist duties or undertake special projects assigned by leadership. Note that duties, responsibilities, and activities are subject to change at any time, with or without prior notice.

The base salary range represents the low and high end of the anticipated salary range for this position across our US locations. The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Actual salary will be determined based on various factors including, but not limited to, the candidate27s qualifications, experience, skills, and specific geographic location.

Benefits: We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including vacation, sick leave, and holidays.

Application Window: This position is expected to remain open until 11/1. We recommend that interested candidates apply within 7 days of the posting date to ensure consideration.

About TaskUs

TaskUs is a business process outsourcing company that provides customer support, content moderation, and back-office support to businesses. The company was founded in 2008 by Bryce Maddock and Jaspar Weir and is headquartered in Santa Monica, California. TaskUs has over 20,000 employees and serves clients in industries such as e-commerce, social media, and healthcare. The company has received several awards for its workplace culture and was named one of the best places to work by Glassdoor in 2019.
Learn more about TaskUs
Size
23,000 employees
Market Cap
$1.5 billion
Industry
Founded
2008
NASDAQ

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