HR Specialist, Labor Relations

Metropolitan Market

$95K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of HR experience required
  • 3+ years of conducting employment investigations required
  • 3+ years of HR experience in a union environment required
  • Human Resources certification (PHR, SPHR, SHRM-CP, SHRM-SCP) preferred
  • Bachelor's degree in HR or related field preferred
  • Exceptional judgment and discretion in handling sensitive information
  • Strong understanding of HR policies and employment laws.

Responsibilities

  • Conduct complex workplace investigations in a unionized context
  • Coach store leaders on fact-finding procedures
  • Collaborate with senior HR leadership for compliant resolution strategies
  • Educate leaders on interpreting and applying Collective Bargaining Agreements
  • Compile documentation for union information requests
  • Cultivate strong relationships with employees, operational leaders, and union reps.

Benefits

  • 20% team member discount
  • Low-cost medical, dental, vision insurance
  • Health savings accounts and flexible spending arrangements
  • Company-funded disability and life insurance
  • Employee Assistance Program for all team members
  • Retirement plans available for all team members
  • Paid vacation, personal, and holiday time off
  • Sick/safe leave per local and state requirements
  • Reduced cost ORCA Card for King County employees
  • Education support and career development opportunities
Full Job Description
THE ROLE

Acting as a trusted resource and service provider, the HR Specialist, Labor Relations plays a key role in labor relations management in a highly unionized environment. This role partners closely with store leaders to conduct workplace investigations, provides guidance on labor relations matters, and ensures timely, compliant resolutions. Success in this role requires impeccable judgment, exceptional communication skills, and the ability to build collaborative relationships while navigating complex and sensitive situations. This position is based in Seattle, WA.

MORE ABOUT WHAT YOU'D DO
• Conducts complex investigations in a collectively bargained environment. Assesses and analyzes facts and develops and applies strategies to resolve labor relations matters effectively and efficiently, consistent with company policies and requirements, as well as applicable Collective Bargaining Agreements (CBAs) and local, state, and federal laws.
• Coaches store leaders on conducting fact-finding meetings and obtaining other necessary documentation. Participates in fact-finding meetings with team members, when appropriate.
• Partners with Senior HR Manager, Labor Relations and Vice President, Human Resources to determine and execute timely, appropriate, and compliant resolutions following conclusion of investigations.
• Coaches, counsels, and educates store leaders on proper interpretation and application of CBAs and intersection with company policies and procedures, as well as local, state, and federal laws.
• Compiles documentation and prepares responses to union requests for information.
• Builds and maintains strong working relationships with and between employees, operational leaders, and union representatives.

WHAT WE'RE LOOKING FOR
• Minimum of five years of HR experience required.
• Minimum of three years of conducting employment investigations required.
• Minimum of three years of HR experience in a union environment required.
• Human Resources certification (PHR, SPHR, SHRM-CP, SHRM-SCP) strongly preferred.
• Bachelor's degree in HR or related field strongly preferred.
• Ability to maintain confidentiality and handle sensitive information with discretion essential.
• Curious and solutions-oriented thinker. Flexible, intellectually nimble, and resilient. Able to pivot on the spot and think creatively.
• Proven ability to navigate challenging conversations with differing perspectives and varied priorities. Shapes outcomes through sound judgment, effective communication, and strong relationship management.
• Strong working knowledge of HR policies/procedures and federal, state, and local employment laws and regulations.
• Exceptional organizational skills and attention to detail required. Must be able to multi-task effectively and manage multiple competing demands and deadlines at the same time.
• Demonstrates a high level of self-motivation, takes initiative, and problem solves.

WHAT WE OFFER
• Competitive pay
• 20% team member discount
• Medical, dental, vision insurance (very low cost to team members)
• Health savings accounts (subject to qualified medical plans)
• Flexible spending arrangements (subject to qualified medical plans)
• Company-funded disability and life insurance
• Employee Assistance Program available to all team members
• Retirement plans available to all team members
• Paid vacation, personal, and holiday time off
• Sick/safe leave provided consistent with local and state requirements
• Reduced cost ORCA Card program for King County team members
• Education support
• Career development opportunities
• Salary: $95,000

The specific programs and options available to any given team member are dependent upon eligibility factors such as position, date of hire, work location, and terms of applicable collective bargaining agreements.

OTHER THINGS TO KNOW

All store employees must have a valid Washington State Food Workers Card to begin work.

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