Posting Details

Posting Information

Posting Number
PG194838EP

Internal Recruitment
No

Working Title
HR Project Manager

Anticipated Hiring Range
$85,000 - $93,000

Work Schedule
Core Business Hours: Monday - Friday, 8:00 am - 5:00 pm; flexible schedule and hybrid work environment are available.

Job Location
Raleigh, North Carolina

Department
UHR - Information Management & Analytics

Essential Job Duties

The HR Project Manager, housed within the HR Information Management & Analytics (HRIMA) unit, serves as a consultative advisor and facilitator for cross-functional HR projects, supporting the planning, scoping, and implementation of technical and non-technical initiatives. This role connects HR, campus partners, and the Office of Information Technology to clarify business needs, establish project goals and timelines, and advance projects from concept to completion.

You will bring people, processes, and technology together to make HR operations more efficient and effective. By evaluating workflows, identifying opportunities for improvement, and translating policy and regulatory changes into clear business requirements, you will help teams navigate complexity and turn ideas into practical solutions. Your ability to build relationships, communicate clearly, and remove roadblocks will be key to delivering HR processes and technology that meet university needs and support compliance.

Key responsibilities fall within the following functional areas.

Project Facilitation & Consultative Advising

• Facilitate cross-functional process and project teams by providing consultative guidance that helps campus partners navigate process improvements, technical enhancements, and system configurations.
• Connect UHR, campus divisions, and Enterprise Application System/Office of Information Technology partners to identify systemic and technical barriers, coordinate resolution, and maintain momentum on shared priorities.
• Guide discovery and alignment sessions with campus partners to understand current-state workflows, assess institutional and localized business needs, and establish clear direction for cross-functional project delivery.

Strategic Insight & Workflow Optimization

• Translate complex legislative changes, Federal and State requirements, and UNC System Office mandates into functional requirements and automated system logic that support accurate, sustainable technical solutions.
• Partner with university leadership and process teams to evaluate and improve business processes and technology, increasing efficiency, strengthening service delivery, and reducing unnecessary rework across the organization.

Employee Data Governance & Quality Assurance

• Provide leadership and guidance for HR technology business rules, security parameters, and data definition standards to promote consistent, reliable, and well-governed employee data.
• Serve as a subject matter expert on the alignment of HR technology functionality with university policies, regulations, rules, and applicable regulatory requirements, helping ensure system behavior supports institutional standards.

Operational Excellence & Support

• Oversee complex operational troubleshooting and system optimization for core HR processes. Act as the point of escalation for complex functional issues before they are moved to OIT.
• Partner with OIT/EAS throughout User Acceptance Testing (UAT) and post-implementation reviews to validate business requirements, assess system functionality, and ensure technology solutions deliver the intended operational outcomes.

We are looking for someone who can build relationships, navigate complexity, and turn ideas into practical solutions that move HR initiatives forward. If you are a collaborative problem-solver who enjoys bringing people, processes, and technology together to make complex work more manageable, we invite you to apply.

Other Responsibilities

In addition to the core responsibilities of this role, there may be occasional opportunities to take on additional duties. This offers an opportunity to build on your skills, explore new areas, and gain a deeper understanding of the department's operations.

Qualifications

Minimum Education and Experience

This position requires a relevant post-Baccalaureate degree with a minimum of three (3) years of relevant Human Resource, Business Operations, or Information Technology experience, or a relevant undergraduate degree with a minimum of five (5) years of relevant experience as a substitute for the advanced degree (All degrees must be from appropriately accredited institutions)

Other Required Qualifications

• Proven ability to navigate decentralized institutional structures, build consensus, and drive project accountability across diverse stakeholder groups.
• Demonstrated proficiency in business process mapping, requirements elicitation, and project lifecycle management frameworks.
• Exceptional ability to pivot standard "technical support" conversations toward high-level business logic and end-user experience discussions.

Preferred Qualifications

• Experience working with ServiceNow HR Service Delivery (HRSD) or similar HR service management platforms.
• 4-5 years experience leading or coordinating projects using Agile, Scrum, or other structured project management methodologies.
• 2-3 yrs. experience in process improvement & change management
• Proven ability to manage competing priorities, coordinate multiple initiatives, and maintain attention to detail and quality in a fast-paced, dynamic environment.
• Demonstrated ability to provide clear guidance, facilitate collaboration, and communicate effectively with diverse stakeholders.
• Project Management, Process Improvement, Change Management, or related professional certifications.

Required License(s) or Certification(s)

N/A

Valid NC Driver's License required
No

Commercial Driver's License required
No

Recruitment Dates and Special Instructions

Job Open Date
08/31/2026

Anticipated Close Date
9/15/2026; if posting is still active we are accepting and reviewing applications.

Special Instructions to Applicants

Please include a resume, cover letter and contact information for at least three professional references.
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Position Details

Position Number
00109647

Position Type
EPS/SAAO

Full Time Equivalent (FTE) (1.0 = 40 hours/week)
1.00

Appointment
12 Month Recurring

Mandatory Designation - Adverse Weather
Non Mandatory - Adverse Weather

Mandatory Designation - Emergency Events
Non Mandatory - Emergency Event

Department ID
480201 - UHR - Information Management & Analytics