Job Description

HR Process Improvement Lead
Wilmington, MA
Hybrid
85-100k

Must Haves:
2-5 years relevant experience, within HR/Process Improvement
Degree
Analytical/Tech Savvy
Good communication skills

Preferred:
HR degree
UKG/Oracle Fusion/ADP
Manufacturing
We are seeking a dynamic and analytical HR Process Improvement Lead to drive continuous improvement across all Human Resources functions. This individual will serve as the process owner for identifying, maintaining, streamlining, and enhancing workflows across the HR ecosystem, including Payroll, HR Technology, Benefits, Compensation, Employee Relations, HR Compliance, Talent Acquisition, Employee Engagement, Learning & Development, and Performance Management. This role will work cross-functionally to ensure HR processes are efficient, scalable, compliant, and aligned with organizational goals.

Responsibilities:

• Serve as the central owner of HR process documentation, standardization, and optimization across all HR functions.
• Evaluate current processes to identify pain points, inefficiencies, and areas for automation or simplification.
• Partner with function owners in Payroll, Benefits, Compensation, Employee Relations, Compliance, TA, Engagement, L&D, and Performance to define and implement process improvements.
• Lead and/or support implementation of process changes, including project planning, stakeholder management, testing, and change management.
• Collaborate with HR Technology to identify and implement technology solutions to enhance processes and reporting capabilities.
• Develop and maintain process maps, and Standard Operating Procedures (SOPs).
• Monitor process performance and maintain metrics to ensure sustained improvements.
• Ensure HR processes comply with internal policies and external regulations.
• Drive a continuous improvement mindset and establish mechanisms for feedback and ongoing refinement.

Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 3-5+ years of experience in HR, Operations, Process Improvement, or related field.
• Strong understanding of end-to-end HR processes across multiple disciplines.
• Proven experience with process mapping, analysis, and redesign methodologies.
• Experience working with HR systems (e.g., Oracle Fusion, UKG, ADP, or other comparable systems).
• Strong project management and change management skills.
• Excellent communication, facilitation, and stakeholder engagement abilities.
• Ability to influence without authority and work effectively across a matrixed organization.
• Experience in a fast-paced, high-growth environment.
• Strong data analysis skills and experience with tools like Excel, SharePoint, Power BI, or Tableau.
• Play a pivotal role in shaping an efficient and employee-friendly HR ecosystem.
• Work in a collaborative environment that values innovation, ownership, and continuous improvement.
• Help us create exceptional employee experiences through operational excellence.

The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the Recruiter to ensure it's from an official Planet domain (@theplanetgroup.com or @launchcg.com) - and not a domain with an alternative extension like .net, .org or .jobs.

The Planet Group and our companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.