UKG Ready Core HR/Payroll certification (training provided if needed)
1-2 years of UKG Ready activation/launch or implementation experience
Background in professional services or consulting
Ability to multitask under tight deadlines
Proficiency in Microsoft Office 365 and project management tools
Experience as a UKG Ready system administrator
Ability to manage conflicting project priorities
Strong organizational and problem-solving skills
Team collaboration skills
Commitment to professional ethics and high standards
Responsibilities
Provide UKG Ready System Implementation Services to clients
Exude confidence and a passion for customer success
Learn and apply company implementation methodology on customer engagements
Work with project managers to analyze client needs for optimal system design
Consult with clients to build, test, and launch UKG Ready components
Deliver documentation to communicate configuration requirements to clients
Manage multiple client implementations and post-go-live transitions
Identify risks and communicate effectively with internal and external stakeholders
Conduct consulting sessions to educate clients
Attend project meetings to provide status updates and track deliverables
Benefits
Paid Time Off
Bonus opportunities
Paid holidays in the USA
Flexible working hours (standard 8am-5pm EST)
Remote work arrangement
Participation in annual international company retreats
Health and wellness programs
Full Job Description
Description
Summary
Primary/Essential Duties and Key Responsibilities:
Provide UKG Ready System Implementation Services to Clients (MANDATORY)
Exude confidence, passion and a strong desire for customer success
Learn and become an expert in the company implementation methodology and use this methodology on all customer engagements
Work closely with project managers and client project teams to understand details of the project objectives to create system design and/or recommendations
Work with Project Manager to analyze client business needs to determine optimal UKG Ready configuration
Consult with clients to design, build, test and deploy UKG Ready functional components
Build and deliver documentation necessary to effectively communicate configuration requirements and recommendations to customers
Ability to manage multiple clients launch implementations and transition post go-live projects simultaneously
Set priorities, develop a work schedule, monitor progress towards goals and track daily activities
Effectively assist with the transition of client to ongoing vendor support
Identify risks and communicate issues to internal and external Project Managers
Conduct consulting sessions (on the phone and in-person) while teaching or demonstrating new skills and/or tasks to client audiences
Attend internal and requested external client project meetings to provide accurate status and progress of activities and deliverables
Achieve and maintain thorough knowledge of UKG Ready and other product modules with required certifications
Provide guidance and mentoring to other consultants in areas of UKG Ready expertise
Achieve company utilization targets
Other duties as necessary
Requirements
UKG Ready Core HR/Payroll certification (we can provide, if necessary)
Minimum of 1 to 2-years of UKG Ready activation/launch or implementation experience
Previous experience in professional services or consulting organization
Ability to handle multiple tasks under tight deadlines
Proficient with use of standard technology including Microsoft Office 365 (Word, Excel, Power Point, Outlook), project management tools, video conferencing and other online meeting software
Experience with UKG Ready as a system administrator
