Position Overview

The HR Manager is a critical hire for our North American operations. As the sole HR representative supporting Wedgewood Health, Porterhouse Inc and Indigo Inc (currently 60 FTEs in total), this individual will be the face of HR across the entities - confident, proactive, and comfortable working with a high degree of autonomy. The role reports to the Head of People and is responsible for the full spectrum of HR administration across the employee lifecycle, with particular emphasis on compliance, payroll coordination, and building strong working relationships across both businesses.

This is not a passive administrative role. The successful candidate will drive process, manage ambiguity, and communicate with credibility at all levels - including directly with Agency Heads and Group executives when required.

Key Responsibilities

HR Administration

• Manage and maintain accurate employee records across Wedgewood Health, Porterhouse Inc and, potentially Indigo Inc using our HRIS BambooHR, covering new hires, terminations, and changes in employment status.
• End to end coordination of our Annual Review process through BambooHR.
• Process core HR documentation including offer letters, employment agreements, and onboarding forms, ensuring compliance with applicable federal and state requirements.
• Own the onboarding and offboarding process end-to-end, ensuring a consistent, professional experience and full procedural compliance.
• Serve as the primary day-to-day HR contact for employees and managers across both entities - approachable, responsive, and solution-oriented.

Employee Data Management

• Maintain and update the HRIS, BambooHR, with accurate, current employee data across US entities.
• Generate regular and ad-hoc HR reports for Agency Heads, including headcount, turnover, and engagement metrics.
• Support tracking of key HR metrics and surface trends or issues proactively to the Head of People.

Payroll Administration

• Coordinate payroll processes across Wedgewood Health and Porterhouse Inc using our payroll platform (Paychex), liaising regularly with the Finance department and any third-party payroll providers.
• Prepare and maintain payroll data sheets for each entity, ensuring accuracy of hours, deductions, benefits contributions, and tax withholdings.
• Verify entries and resolve discrepancies proactively, escalating where necessary.
• Liaise with the CEO, and CFO to gather approvals and supporting documentation as required.
• Ensure all payroll activity complies with federal and applicable state wage and hour laws.

Benefits Administration

• Administer employee benefits programs for both entities, including health insurance (medical, dental, vision), 401(k), and any ancillary benefits.
• Serve as the primary point of contact for employee benefits questions and open enrolment.
• Coordinate with benefits brokers and carriers to ensure accurate enrolment, changes, and terminations.
• Manage COBRA notifications and administration in compliance with federal requirements.

Recruitment Support

• Support end-to-end recruitment across both entities - drafting postings, coordinating interviews, and managing candidate communications.
• Maintain candidate pipelines and recruitment records, ensuring a compliant, consistent process.
• Ensure hiring processes comply with applicable EEOC requirements and relevant state-specific equal employment laws.

Compliance and Policy

• Ensure HR policies and practices across both entities comply with applicable federal and state employment law, including the FLSA, FMLA, ADA, Title VII, and relevant state statutes.
• Maintain and update employee handbooks and HR policies, ensuring alignment with current legal requirements and Group standards.
• Support internal compliance reviews and flag any risk areas to the Head of People.
• Stay current on changes in US employment law and advise proactively on required updates.

HR Projects and Initiatives

• Provide operational support for HR projects including employee engagement, learning and development, and DEI initiatives.
• Coordinate HR events such as training sessions, and team engagement activities.
• Collaborate with Group HR colleagues to share best practices and drive consistency across the wider Group where appropriate.

General HR Support

• Act as the first and primary point of contact for all HR queries across both entities - employees and managers alike.
• Resolve day-to-day HR issues with confidence; escalate complex matters to the Head of People.
• Monitor and manage employer review platforms (e.g. Glassdoor, Indeed) for the North American entities.

Qualifications
Education
A bachelor's degree in Human Resources, Business Administration, or a related field is preferred. An equivalent combination of education and directly relevant experience will be considered. PHR or SHRM-CP certification is a plus but not required.

Experience

• Minimum of 3-5 years' experience in an HR administrative or generalist role, ideally within a US-based multi-entity or professional services environment.
• Experience working as a sole HR resource or within a small HR team is strongly preferred.
• Familiarity with US federal and state employment law fundamentals.

Skills

• Strong organisational ability and comfort managing multiple priorities across two distinct business entities simultaneously.
• Excellent written and verbal communication skills - confident engaging with employees, managers, and senior leaders.
• Proficiency in Microsoft Office Suite and HRIS platforms; BambooHR experience preferred.
• High attention to detail and accuracy, particularly in payroll and benefits administration.
• Ability to handle sensitive and confidential information with discretion and professionalism.

Attributes

• Outgoing, confident, and capable of building trust quickly across two organisations without day-to-day in-person management.
• Proactive and self-directing - comfortable taking initiative and working with limited supervision across time zones.
• Strong critical thinking and problem-solving skills.
• Collaborative team player who can also operate effectively as a standalone resource.

Right to Work
Candidates must have the legal right to work in the United States. All new hires will be required to complete Form I-9 in compliance with federal law. Employment may be subject to E-Verify confirmation. Visa sponsorship is not available for this role.

Working Conditions
This is a hybrid role. The HR Manager is expected to work on-site at the Wedgewood Health office at 943 Holmdel Road, Holmdel, NJ 07733 two days per week, with the remainder of the week worked remotely.

Benefits & Salary
Wedgewood Health offers a competitive and comprehensive benefits package, including:

• Competitive salary, commensurate with experience
• Generous paid time off (PTO)
• 15 paid company holidays
• 401(k) retirement plan
• Medical, dental, and vision benefits
• Hybrid work environment with flexibility and trust