The Capital Group Companies, Inc

HR Manager - HR Solutions NA

The Capital Group Companies, Inc • $136K — $218K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in HR Operations or similar role
  • Proven leadership in managing and developing high-performing teams
  • Strong expertise in process improvement and change management
  • Experience with HR technology solutions, especially Workday
  • Ability to leverage data analytics for informed decision-making
  • Effective communication and collaboration skills across all organizational levels
  • Passion for fostering a diverse and inclusive workplace culture

Responsibilities

  • Lead a team to transform HR service delivery for Capital Group
  • Identify and implement strategic enhancements in Global Shared Services
  • Develop and manage a portfolio of improvement initiatives
  • Utilize AI and technology to modernize HR workflows
  • Establish metrics to monitor project outcomes and progress
  • Champion a culture of continuous improvement within the team
  • Collaborate across functions to align HR strategies with business needs

Benefits

  • Access to a comprehensive retirement plan with a 15% company contribution
  • Eligibility for individual annual performance and profitability bonuses
  • Opportunities for career development and advancement
  • Supportive company culture that values employee success
  • Engagement in a diverse and inclusive workplace environment
Full Job Description

“I can succeed as an HR Solutions Manager at Capital Group.”


As an HR Solutions Manager, you'll lead a high-performing team responsible for transforming how HR services are delivered across Capital Group. Success in this role requires strong people leadership, a passion for developing talent, and the ability to inspire teams through change while driving innovation at scale.


You will identify strategic opportunities to expand Global Shared Services' offerings, prepare your team, HR, and Capital Group for change, and implement centralized solutions that improve efficiency, increase direct access to information, and enhance the overall experience. As a forward-thinking leader, you'll think globally about process design, champion process improvement, technology adoption, AI-enabled solutions, and apply extensive knowledge of HR systems such as Workday to modernize workflows, improve service delivery, and create a more seamless associate experience.


You will lead multiple projects and transformation initiatives, establish success measures to track progress and outcomes, leverage data and technology to uncover actionable insights, and foster a culture of continuous improvement, innovation, and operational excellence. You are collaborative, influence effectively across functions, and make decisions with the broader interests of HR and Capital Group in mind.

I am the person Capital Group is looking for.


  • You have demonstrated success leading, coaching, and developing high-performing teams. You are passionate about people leadership, creating an inclusive team culture, fostering engagement, and helping others grow and achieve their potential.
  • You are a change leader who can effectively guide teams through transformation, helping others embrace new ways of working while maintaining focus, accountability, and strong results.
  • You have an eye for identifying process improvement opportunities that create efficiency, increase direct access, and improve experience; you think globally about processes, influence others to see the value of change, and successfully lead implementation efforts.
  • You are energized by innovation and continuously explore opportunities to leverage technology, automation, AI-enabled solutions, and HR systems such as Workday to enhance workflows, improve service delivery, and simplify the associate experience.
  • You can effectively oversee a portfolio of continuous improvement initiatives, technology-enabled projects, and business priorities while establishing clear success measures and ensuring successful execution and sustainable outcomes.
  • You enjoy leading work across a range of responsibilities based on business needs while keeping your team focused on scalable solutions, operational excellence, innovation, and client outcomes.
  • Your background includes supporting global business functions in a HR Operations role, and you thrive in fast-paced environments where strategic thinking, adaptability, and strong leadership are critical for success.
  • You are courageous in providing timely, constructive feedback, setting clear performance expectations, and holding yourself and others accountable for results.
  • You are skilled in working with data and large datasets to identify trends, generate insights, and make recommendations that improve business outcomes, service delivery, and the associate experience.
  • You are a skilled communicator who builds trust and credibility at all levels of the organization and thrives in collaborative environments by being authentic, respectful, and engaging.

“I can apply in less than 4 minutes.”

You’ve reviewed this job posting and you’re ready to start the candidate journey with us. Apply now to move to the next step in our recruiting process. If this role isn’t what you’re looking for, check out our other opportunities and join our talent community.

“I can learn more about Capital Group.”

At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That’s why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people’s lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 9,000 associates in 30+ offices around the world help our clients and each other grow and thrive every day. Find us on LinkedIn, Instagram, YouTube and Glassdoor.

Charlotte Base Salary Range: $136,749-$218,798

Southern California Base Salary Range: $159,354-$254,966

San Antonio Base Salary Range: $131,003-$209,605

Indianapolis Base Salary Range: $139,539-$223,262

In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital’s annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.

You can learn more about our compensation and benefits here.

* Temporary positions in the United States are excluded from the above mentioned compensation and benefit plans.

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