About this Role:

We are looking for an HR Innovation & Operations Manager to drive strategic business results via people-projects and processes for Gartner's HR organization. This role contributes to the organization by addressing our HR mission critical priorities such as developing a strong leadership pipeline, increased internal mobility and associate development, and boosting HR Partner productivity.

The Manager, Operations will interact with peers across HR and will gain a wide variety of experience and exposure across key strategic initiatives and projects. This position requires process and detail orientation, strong Excel and PowerPoint experience, and the ability to prioritize and balance multiple requests across different topics and stakeholders.

What you'll do:

• Support regular reporting needs on a weekly, monthly, quarterly and annual basis both for the Talent Partner Operations & Programs team and the wider HR Partner organization
• Partner with Operations & Programs team members, HR Partners, business leaders and HR COEs to deliver on business requests, while proactively surfacing issues and identifying solutions
• Analyze/synthesize quantitative and qualitative data into compelling "executive level" analysis and presentations
• Support team members and HR Partners with delivering critical annual HR processes by developing setback schedules, disseminating and collating inputs, tracking deliverables, and driving accountability of stakeholders
• Liaise with and influence critical stakeholders
• Constantly identify ways to innovate and scale current processes to ensure Gartner has the infrastructure for continued double-digit growth
• Collaborate with our business partners - within and outside of HR - to solve business issues

What you'll need:

• Bachelor's Degree
• 5+ years' experience in Human Resources, Talent, and/or Human Capital, or transferable, complex business function
• Strong Excel skills with ability to create pivot tables and charts, run Vlookups and other common Excel formulas, and problem-solve issues within files
• Ability to summarize data into key insights, themes, and suggested actions
• Strong PowerPoint skills with ability to succinctly visualize data to convey a conducive story
• Advanced organizational skills with ability to track and complete concurrent tasks, assignments and timelines
• Time management and prioritization - ability to prioritize and manage your time and projects
• High comfort level experimenting with and leveraging AI tools and platforms to optimize HR processes, such as talent acquisition, onboarding, and employee engagement.
• Ability to identify and implement AI solutions that enhance operational efficiency and automate repetitive HR tasks.
• Demonstrated curiosity and proactive approach to understanding the organization's business model, strategy, and operations.
• Strong practice of staying informed about industry trends, market dynamics, and competitive landscape.
• Ability to ask thoughtful questions and seek out information to inform HR strategies that align with business objectives.

Who you are:

• Proactive self-starter - able to take initiative to solve problems while knowing when to ask questions and leverage others; always thinking one step ahead
• Embodies a no limits mindset - seeks creative and innovative solutions; constantly thinking about ways to improve current processes
• Data driven - enjoys using data to find and solve complex solutions
• Trusted teammate and colleague - willing to support across multiple teams and projects
• A lifelong learner - eager to pitch in and constantly develop new skills
• Unstructured problem solver - able to work in the grey with limited context, while identifying sustainable solutions to solve complex business issues
• Communicator - concise and strong communication skills, both verbal and written
• Collaborative - works well with anyone from analysts to senior leaders
• Customer service minded

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 86,000 USD - 118,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

Job Requisition ID:110936

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