British Airways

HR Generalist -Americas

British Airways$98K — $120K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of HR generalist experience
  • Strong understanding of HR policies and compliance
  • Experience with HRIS platforms, especially ADP
  • Knowledge of employment law and data protection
  • Experience in managing benefits programs
  • Proficient in data analysis and reporting

Responsibilities

  • Provide high-quality HR support for policies and systems
  • Advise managers and colleagues to resolve queries on first contact
  • Manage HR systems and maintain accurate colleague records
  • Prepare compliance reports and fulfill regulatory obligations
  • Monitor vendor issues and escalate as necessary
  • Support daily payroll, benefits, and retiree-related queries
  • Act as a contact for various benefits administration processes
  • Assist with immigration and international assignment tasks

Benefits

  • Hybrid work arrangement based in Manhattan
  • Opportunity for international travel to the UK for development
  • Supportive team environment fostering collaboration
  • Exposure to a broad range of HR activities and challenges
  • Possibility of involvement in process improvement initiatives
Full Job Description
Currently, British Airways has an exciting opportunity open for a HR GENERALIST. This position will be based at NEW YORK, Manhattan (Hybrid based position).

The base salary range for this position is $98,627 - $120,544 per year, depending on experience, skills, qualifications, and location. This range represents our good faith estimate of the compensation for this role at the time of posting.

As an HR Generalist, you'll be a trusted first-line People expert-providing accurate HR guidance, managing data and systems, and ensuring colleagues receive timely, high-quality support. You'll work across a broad range of HR activities, from process optimisation and compliance reporting to benefits administration and HR systems management. Experience supporting Union environment in multi-states desirable (New York and California experience)

You will play a key role in:
  • Providing consistent, high-quality HR support on policies, processes and systems
  • Advising and guiding managers and colleagues, ensuring queries are resolved at first contact whenever possible
  • Managing HR systems and digital records, including ADP, to keep colleague lifecycle data accurate and compliant
  • Preparing compliance reports and supporting legislative, regulatory and CBA-related obligations
  • Monitoring vendor interfaces and escalating issues where needed
  • Supporting daily queries related to Payroll, Benefits and Retirees
  • Acting as a key contact for benefits administration, including Workers' Compensation, 401k, Pension, Leaves and Life Insurance
  • Maintaining union-related records including seniority lists, job bids and pay calendars
  • Assisting with immigration and international assignment processes
  • Contributing to continuous improvement and process-enhancement initiatives

What you'll bring

We're looking for a credible HR professional who brings strong judgement, meticulous attention to detail and the confidence to handle sensitive situations with integrity.

You'll be naturally curious, proactive and solutions-focused, with the ability to collaborate effectively and stay highly organised in a fast-moving environment. Your pragmatic, context-aware decision-making will help you navigate challenges with ease, while your excellent written and verbal communication skills ensure you deliver an outstanding service to colleagues and stakeholders at every touchpoint.

Experience & expertise
  • Solid understanding of HR policies, procedures, and compliance requirements
  • Experience working with HRIS platforms, ideally ADP
  • Knowledge of employment law, data protection and confidentiality requirements
  • Experience managing benefits programmes
  • Strong reporting, data analysis and HR administration skills

Some international travel to the United Kingdom will be expected as part of the role and your development

**You must have employment authorisation to work in the United States**

Any queries please contact [email protected]

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