Chewy

HR Business Partner - Fulfillment Center

Chewy$83K — $132K *
Reno, NV 89502In-Person
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred in Business Administration, Human Resources, or related field, with relevant experience considered.
  • 5+ years in an HR partnership role in a fulfillment or distribution center environment.
  • 2+ years of experience leading an HR team.
  • Demonstrated success in strategic HR partnerships.
  • Exceptional written, verbal, and public presentation skills.
  • Strong problem-solving, critical thinking, and self-initiation abilities.
  • Proven ability to influence and partner across multiple organizational levels.

Responsibilities

  • Lead the HR team focused on performance management and employee engagement.
  • Address employee relations issues in collaboration with line managers and employees.
  • Provide mentorship to management for leadership development in resolving employee concerns.
  • Oversee training initiatives, particularly for orientation and onboarding.
  • Analyze data to identify trends and provide performance and retention solutions.
  • Facilitate and implement compensation programs based on local market research.
  • Manage benefits administration and develop/update HR policies.

Benefits

  • Comprehensive insurance package including medical, dental, vision, and life insurance.
  • Parental leave and unique family services benefits.
  • Flexible spending accounts and telemedicine options.
  • Employee assistance program and discounts, including pet insurance.
  • Unlimited PTO for exempt salary team members, subject to manager approval.
  • Six paid holidays and potential for paid sick and family leave.
Full Job Description
Job Description:

HR Business Partner is responsible for leading and handling the Fulfillment Center Human Resources department. If you are looking for a position in which no two days are the same, Team Members are a valued asset, and you look at employee engagement as a high priority - this position is for you.

What you'll do:
  • Lead team responsible for performance management, employee engagement and talent development.
  • Work with line managers and employees to address all types of employee relations issues ensuring a balance in representing all parties' interests
  • Provide management mentor to build leadership capabilities to address and resolve employee issues.
  • Assists with training as needed by training team; owns orientation and onboarding.
  • Review and analyze data to identify trends and recommend solutions to improve performance, retention, and employee experience.
  • Facilitate compensation programs. Implement compensation plans supported by the research of local market data for positions, evaluate job levels to ensure compensation programs remain driven. Coordinate workers compensation program: investigate all injuries, first aid and near misses, and work with plant management to reduce all three.
  • Handle benefits administration.
  • Develop/update job descriptions, rules, procedures and policies.
  • Participate in facility safety and meetings, including, but not limited to, safety committee meetings and accident investigations.


What you'll need:
  • Bachelors degree in Business Administration, Human Resources, or related study preferred (experience in a similar warehouse environment or a combination of education-training and experience will be considered)
  • 5+ years in an HR partnership role ideally within a fulfillment or distribution center or lively work environment with demonstrable track record of success
  • 2+ years' experience leading a HR Team
  • Proven track record of strategic partnerships which improve the HR experience
  • Excellent written, verbal, public presentation /communication skills and strong interpersonal social skills required
  • Strong discernment, including problem-solving skills, critical thinking, and self-initiative
  • Ability to influence and partner with different levels of the organization to achieve results
  • Able to work efficiently with a variety of personnel
  • Strong employee relations background
  • Position may require travel


The base salary range for this role is $83,000 - $132,500.00.
  • The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.


We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.

Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

About Chewy

At Chewy, we view pets (and pet parents) as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Customers love shopping our wide selection of products including more than 65,000 items (including our Private brands and Healthcare products), which we offer at competitive prices and fast 1-2 day shipping. Chewy’s commitment to customer service is the core of our brand, and our customers love us for it. We “WOW” pet parents through 24/7 assistance, advice and encouragement every day of the year. We make pet parenting easy with our convenient Autoship subscription program—which allows our customers to schedule their orders, so they never run out of their pet food, supplies and medication they need. Chewy is an experience company built on the back of product and technology. Innovation drives our operations and our team is constantly striving to find new and better ways to improve. From an easy-to-navigate website and highly-rated mobile apps, to detailed order tracking and personalized “Pet Profile” features, we are transforming the way pet parents shop.

Chewy Careers

Join the vibrant team at Chewy, where we offer exceptional job opportunities to advance your career in the dynamic world of e-commerce. As a leading company in the pet industry, Chewy is dedicated to making pet care easier and more enjoyable for pet parents everywhere. Work You’ll Do At Chewy, we are constantly on the lookout for passionate, driven professionals to join our diverse team. Whether you're seeking a position in IT, customer service, marketing, or logistics, Chewy provides a platform for professional growth and innovation in every career path. Our commitment to leadership and diversity training ensures that every team member is equipped with the skills to lead and innovate. By joining Chewy, you will work alongside a team of dedicated professionals who are always pushing the boundaries of what's possible in e-commerce and customer service. Internship and Employment Opportunities Chewy offers a variety of internship and employment opportunities that cater to a wide range of skills and interests. Our internships provide invaluable hands-on experience, helping you to enhance your resume and prepare for a full-time position within our company. Chewy is not just about hiring employees; it's about nurturing future leaders. Benefits and Culture At Chewy, we believe that the well-being of our team is paramount. We offer a comprehensive benefits package that supports the health, financial security, and work-life balance of our employees. Our culture is centered on open communication, respect, and a shared passion for our mission. We celebrate diversity and are committed to creating an inclusive environment for all team members. Innovation and Growth Chewy is at the forefront of innovation in the pet industry. We are constantly exploring new technologies and strategies to enhance our services and expand our market reach. This focus on innovation drives our company's growth and offers our team members numerous opportunities to get involved in exciting projects and advance their careers. Networking and Professional Development We encourage our employees to engage in networking and professional development activities that can enhance their career prospects. Chewy supports various initiatives, including workshops, seminars, and training sessions, to help our team members grow their professional network and develop new skills. Join Our Team Explore the job opportunities at Chewy by searching open positions that match your skills and interests. We are looking for curious, creative, and solution-driven team players who are ready to take their career to the next level. Stay Connected Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here at Chewy. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at Chewy. Chewy is more than a company; it's a community where you can grow your career and make a difference. Join us in our mission to be the most trusted and convenient online destination for pet parents (and partners) everywhere.
Learn more about Chewy
Size
21,300 employees
Market Cap
$15.9 billion
Industry
Net Income
-$174.4 million
Founded
2011
5 Year Trend
+136.6%
Revenue
$6.4 billion
NASDAQ

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