Campaign Monitor

HR Business Partner

Campaign Monitor$90K — $110K *
Miami, FL 33186In-Person
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of progressive HR Business Partner experience
  • Bachelor's degree in HR, Business, or related field required.
  • Strong understanding of connecting business strategy to talent strategy
  • Ability to shape talent strategies for team performance and leadership growth
  • Proven track record in coaching leaders on performance management and conflict resolution

Responsibilities

  • Maintain knowledge of client group goals and long-term direction
  • Act as a key partner in leadership meetings, shaping talent strategy
  • Coach leaders in performance management and change navigation
  • Facilitate succession planning and talent reviews for team development
  • Advise on organizational changes and roles for clarity
  • Serve as the point for complex employee relations issues
  • Enhance employee experience by addressing engagement and morale trends

Benefits

  • Health benefits including cost-effective medical, dental, and vision plans
  • 401(k) plan with company match
  • Generous vacation and sick leave policies
  • Complementary stand-by cruises and discounts for employees
  • Personal and professional development resources including tuition reimbursement
  • On-site fitness center at Miami campus
Full Job Description
Job Description

The HR Business Partner (HRBP) is a strategic partner to the business and a trusted advisor to leaders. They are actively involved in leadership discussions and help shape talent strategies for their assigned teams. The HRBP understands the organization's talent needs and supports leaders in building strong, high-performing teams through succession planning, employee development, and performance management. They coach leaders on providing feedback, managing performance, resolving conflicts, and leading change. The HRBP also serves as the main point of contact for complex employee and HR matters, working closely with Centers of Excellence such as Talent Acquisition, Talent Development, Compensation, Benefits, and HR Services to deliver solutions and support business goals.

Responsibilities
  • Maintain a strong grasp of the work, goals, challenges, and long-term direction of the designated client group(s).
  • Serve as an embedded partner in the business, has a valued seat at the leadership table, participates in key meetings, and helps shape talent strategy for their designated client group(s).
  • Coach and advises leaders, acting as a sounding board to help leaders manage performance, give feedback, navigate conflict, and lead change.
  • Maintain deep knowledge of the talent across the business and helps leaders build strong teams through succession planning, talent reviews, development, performance management, and compensation planning.
  • Support organizational decisions by providing counsel on reorganizations, spans and layers, role clarity, and change management.
  • Serve as the primary point of elevation for complex or sensitive COE issues, partnering closely with Talent Acquisition, Talent Development, Compensation, Benefits, and HR Services.
  • Collaborate closely with the Manager, Employee Relations to address complex employee relations and performance management cases, providing business context and supporting leaders in navigating sensitive employee matters.
  • Advocate for employees by surfacing themes from engagement surveys, turnover trends, and morale issues so talent needs are considered when making decisions.
  • Elevate the employee experience by ensuring fair and consistent practices and promoting a work environment that embodies Carnival's Core Values.
  • Support the effectiveness of the Human Resources function by identifying opportunities to improve processes, standardizing operating procedures, and enhance service delivery.
  • Help drive continuous improvement initiatives that increase efficiency, consistency, and the overall effectiveness of HR operations.

Knowledge & Skills
  • Strategic Business Acumen: Understands the importance and impact of connecting business strategy to talent strategy.
  • Talent Multiplier: Ability to shape and leverage talent strategies to elevate leaders, strengthen teams, and drive performance.
  • Strategic Thinker: Thinks beyond immediate issues to evaluate risk and anticipate future needs.
  • Leadership Presence: Credible and able to influence business leaders.
  • Relationship Builder: Establishes trust quickly, manages conflict well, and has strong ability to collaborate cross-functionally.
  • Strong Communicator: Clear, concise, and able to flex messaging and style to the audience.
  • Resiliency: Demonstrates steadiness, professionalism, and composure in high-pressure, ambiguous, or challenging situations.
  • Confident Humility: Demonstrates confidence in expertise while remaining open to feedback, new information, and alternate perspectives.
  • Growth Mindset: Demonstrates curiosity, adaptability, and a commitment on continuous grown and development.
  • Bachelor's degree in HR, Business, or related field required.


Qualifications
  • 5+ years of progressive Strategic Human Resources Business Partner experience.
  • Bachelor's degree in HR, Business, or related field required.


This position is classified as "in-office." As an in-office role, it requires employees to work from a designated Carnival office in South Florida Monday through Thursday each week. Employees may work from their homes on Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area.

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:

  • Health Benefits:
    • Cost-effective medical, dental and vision plans
    • Employee Assistance Program and other mental health resources
    • Additional programs include company paid term life insurance and disability coverage
  • Financial Benefits:
    • 401(k) plan that includes a company match
    • Employee Stock Purchase plan
  • Paid Time Off
    • Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion.
    • Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
    • Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
  • Other Benefits
    • Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
    • Personal and professional learning and development resources including tuition reimbursement
    • On-site Fitness center at our Miami campus


#Corp

#LI-Hybrid

#LI-LS1

In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.

About Campaign Monitor

Campaign Monitor is a global email marketing and automation software company. The company was founded in 2004 and is headquartered in Sydney, Australia. Campaign Monitor provides a platform for businesses to create, send, and optimize email campaigns. The company has offices in San Francisco, London, and Nashville, and serves over 250,000 customers worldwide. Campaign Monitor's customers include small businesses, non-profits, and Fortune 500 companies.
Learn more about Campaign Monitor
Size
250 employees
Industry
Founded
2004

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